Technical Support Associate - Philippines - LAdmins

    LAdmins
    LAdmins Philippines

    7 oras ang nakalipas

    Transportasyon / Logistics
    Paglalarawan

    Technical Support Associate

    Location: Remote — Philippines (collaborating daily with the U.S. team)

    Employment Type: Full-time

    Help us power smarter supply chain operations. As a Technical Support Associate, you'll diagnose and resolve software issues, support customers using ERP-based logistics tools, and ensure optimal system functionality through clear communication and technical expertise.

    Benefits and Compensation

    • Permanent Work from Home
    • Paid Time Off
    • Monthly Performance Bonus
    • Annual Bonus
    • Health Allowance

    What you'll do

    • Troubleshooting & issue resolution: Diagnose, investigate, and resolve software-related issues within the platform. Identify root causes and guide users through effective solutions.
    • Customer support & communication: Communicate clearly and professionally via email and video meetings. Translate technical processes into simple explanations for non-technical users.
    • Ticket management: Track, prioritize, and log technical issues in the ticketing system to ensure timely and organized resolution. Provide updates within the project management framework.
    • Documentation & knowledge base management: Create and maintain user guides, FAQs, and internal documentation. Record technical solutions to improve response efficiency and knowledge sharing.
    • Escalation & collaboration: Escalate complex or unresolved issues to senior analysts or specialized teams when needed. Work cross-functionally to ensure customer success and system reliability.

    What you'll bring

    • 1+ years of experience in technical support, ERP support, or software troubleshooting.
    • Familiarity with ERP systems (NetSuite experience is a plus).
    • Basic SQL knowledge (ability to write and understand simple queries is required).
    • Strong written and verbal English communication skills.
    • Critical thinking and problem-solving skills with a proactive, curious mindset.
    • Ability to manage multiple tickets and prioritize effectively.
    • A patient, customer-first attitude with professionalism and accountability.

  • Trabaho sa kumpanya

    Business Support Associate

    Para lamang sa mga rehistradong miyembro

    The Business Support Associate shall provide secretarial and administrative support to the Arsenal/Business teams to optimize workflow in the office. · ...

    Philippines Buong oras

    1 linggo ang nakalipas

  • Trabaho sa kumpanya Remote na trabaho

    Practice Support Associate

    Para lamang sa mga rehistradong miyembro

    Finni Health is revolutionizing autism care through innovative technology. We're hiring a Practice Support Associate (PSA) who will play a key role in ensuring ABA practice owners have a smooth successful experience from onboarding through ongoing operations. · ...

    Philippines

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Project Support Associate

    Delta Executive Search

    Company Description · The company provides candidate placement, market research, and compensation analysis, supported by structured analytical research and a detailed understanding of global markets. Its team covers emerging markets including Emerging Europe, MENA/GCC, Turkey, Gr ...

    Philippines

    7 oras ang nakalipas

  • Trabaho sa kumpanya

    Insight Support Associate

    Para lamang sa mga rehistradong miyembro

    The Insight Support Associate plays a crucial behind-the-scenes role in executing key quantitative research activities that support the insight's Team on dive and dash projects. · ...

    Philippines

    2 linggo ang nakalipas

  • Trabaho sa kumpanya

    Customer Support Associate

    Para lamang sa mga rehistradong miyembro

    We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila. · ...

    Commonwealth

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Associate Manager Customer Support

    Para lamang sa mga rehistradong miyembro

    We are seeking a highly experienced and detail-oriented Bilingual Japanese Payroll Team Leader to oversee end-to-end payroll operations for Japan. · This role will be responsible for managing full-cycle Japan payroll processing while leading and developing a team of payroll profe ...

    Philippines

    4 araw ang nakalipas

  • Trabaho sa kumpanya

    Associate Manager Customer Support

    Para lamang sa mga rehistradong miyembro

    We are seeking a highly experienced and detail-oriented Bilingual Japanese Payroll Team Leader to oversee end-to-end payroll operations for Japan. · Lead and oversee end-to-end payroll operations for Japan-based clients. · Ensure accurate, compliant, and timely payroll delivery. ...

    Philippines

    5 araw ang nakalipas

  • Trabaho sa kumpanya Remote na trabaho

    Australian Mortgage Support Coordinator Associate

    Para lamang sa mga rehistradong miyembro

    Job DescriptionAbout the RolePosition OverviewWe are seeking a skilled Mortgage Support Specialist-Australia to join our offshore BPO team supporting Australian mortgage brokers. This role requires minimum 2 years of Australian mortgage industry experience with focus on back-offi ...

    Philippines

    6 araw ang nakalipas

  • Trabaho sa kumpanya

    Early Careers in Finance

    Para lamang sa mga rehistradong miyembro

    If you like improving and impacting the business with a passion for accounting, finance and innovation, this could be your chance to make your mark in the energy industry. · ...

    Philippines OTHER

    2 linggo ang nakalipas

  • Trabaho sa kumpanya

    Operations Associate

    Para lamang sa mga rehistradong miyembro

    The company is hiring an Operations Associate to support the day-to-day execution of recruiting campaigns for their U.S.-based clients. · ...

    Philippines Buong oras

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Bookkeeper

    Para lamang sa mga rehistradong miyembro

    We re looking for a Junior Bookkeeper to support our finance team with day-to-day accounting operations. · , · , · , <li_Assist with payroll preparation employee expense tracking Maintain accurate organized financial records digital files Support month-end year-end close proces ...

    Philippines Buong oras

    4 linggo ang nakalipas

  • Trabaho sa kumpanya

    Audit Expert

    Para lamang sa mga rehistradong miyembro

    At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. · Job Description · Supports the Chief Audit Executive (CAE), COE Heads, ...

    Philippines Buong oras

    1 araw ang nakalipas

  • Trabaho sa kumpanya

    Omni Fulfillment/Logistics Associate

    Para lamang sa mga rehistradong miyembro

    We are seeking a highly organized detail-oriented Operations Associate to support end-to-end logistics and fulfillment across all sales channels. · Manage inbound shipment bookings between suppliers freight forwarders customs brokers and 3PL warehouses · Coordinate inbound shipme ...

    Philippines Freelance

    3 linggo ang nakalipas

  • Trabaho sa kumpanya

    Marketing Assistant

    MEDVA

    Overview · The Marketing Assistant supports the execution of marketing initiatives by coordinating content projects, managing email campaigns, and assisting the sales team with campaign planning and preparation. · This role ensures marketing activities are organized, accurately e ...

    Philippines ₱700,000 - ₱1,800,000 (PHP) bawat taon

    7 oras ang nakalipas

  • Trabaho sa kumpanya

    Executives- Voice-Claims- CLA

    Para lamang sa mga rehistradong miyembro

    The VBS is responsible for the timely and accurate resolution of claims based on the claims philosophy policy guidelines and state regulations. · Must be able to communicate decisions and processes to customers in a clear concise manner. This position lays the groundwork for cust ...

    Philippines

    1 linggo ang nakalipas

  • Trabaho sa kumpanya

    Director, Government Relations

    Para lamang sa mga rehistradong miyembro

    This is an individual contributor position focusing on providing government affairs support to ADM's operations in the Philippines. · Advance ADM's policy and business priorities with key government stakeholders on ADM's business to help position ADM as a partner of choice. · Pla ...

    Philippines

    2 linggo ang nakalipas

  • Trabaho sa kumpanya

    Technician III

    Para lamang sa mga rehistradong miyembro

    A unique opportunity to be part of something great and join a 17,000-member team that works on the technology that powers the world around us. · We offer all that and more at Microchip Technology Inc. · People come to work at Microchip because we help design the technology that ...

    Philippines Buong oras

    1 linggo ang nakalipas

  • Trabaho sa kumpanya Remote na trabaho

    Technical Recruiter

    Para lamang sa mga rehistradong miyembro

    We are growing and looking for a motivated Technical Recruiter / Sourcing Associate to join our remote team. As a Technical Recruiter / Sourcing Associate, your responsibilities will include sourcing candidates daily using a variety of recruitment channels. · Sourcing candidates ...

    Philippines

    4 araw ang nakalipas

  • Trabaho sa kumpanya

    Customer and Store Experience Associate

    Para lamang sa mga rehistradong miyembro

    · With customer experience-first mindset, Customer & Store Experience Store Associate will support and optimize our brands' online presence. Our Customer & Store Experience Associate will collate and update online assets, ensure implementation of campaigns. Your creative thinkin ...

    Philippines

    1 araw ang nakalipas

  • Trabaho sa kumpanya

    Business Solutions Consultant

    Para lamang sa mga rehistradong miyembro

    The Business Consultant collaborates with Sales Channels to achieve Non-core targets by driving sales, scoping clients' ICT needs, and presenting aligned solutions. · ...

    Philippines Buong oras

    2 linggo ang nakalipas

Trabaho
>
Technical support associate