- communicate with customers in a courteous, friendly and professional manner using agreed procedures
- listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
- clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- maintain basic knowledge of client products and/or services
- very competitive salary
- meal and transportation pay
- rice allowance
- night differential [when applicable]
- account incentives
- sick and vacation leaves
- educational assistance
- retirement plan
- annual appraisal and bonuses
- comprehensive health plan for you and your loved ones
- clean, safe & modern working environment
- 18 years old or above
- computer literate
- must be fluent in ENGLISH; keep in mind that you'll be conversing with foreign customers
- committed to full-time long-term employment
- at least graduated HS (prior to K-12 curriculum) / ALS / SHS (K-12)
- not tied up with academics; not currently studying nor enrolling for school
- minimum of SIX (6) MONTHS call center experience handling any international voice account is REQUIRED.
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Call Center Representative
1 araw ang nakalipas
Neksjob Philippines Manila, PilipinasAs a Call Center Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands. · Your day-to-day in a nutshell · • Answering incomin ...
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Call Center Representative
6 araw ang nakalipas
Metacom BPO Manila, Pilipinas PermanentJob Responsibilities:● Follow standard operations and procedures.● Recognize and escalate priority problems in accordance with Client standards.● Ensure one call resolution prioritizing customer satisfaction.● Perform basic troubleshooting when necessary.Qualifications:* With or ...
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5 araw ang nakalipas
Metacom Careers Metro Manila, PilipinasQualifications: · - No BPO experience needed · - Welcoming College Grads, Undergrads, Vocational Grads, and Senior High Graduates · - Immediate availability · - Ready for an interview anytime · What we Offer: · - Up to ₱30,000 Salary Package · - Day 1 HMO Coverage · - Exciting Pe ...
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Call Center Representative
6 araw ang nakalipas
Metacom BPO Manila, PilipinasJob Responsibilities: · ● Follow standard operations and procedures. · ● Recognize and escalate priority problems in accordance with Client standards. · ● Ensure one call resolution prioritizing customer satisfaction. · ● Perform basic troubleshooting when necessary. · Qualificat ...
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3 araw ang nakalipas
Teleperformance Hiring Manila, PilipinasCandidate must have at least 1 year BPO experience with Good to Excellent communication skills. · Educational attainment: Must have completed at least 2nd yr in college. · Must be willing to work onsite and be amenable to shifting schedules. · at least High School Graduate (old ...
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Call Center Representative
3 araw ang nakalipas
Teleperformance Hiring Manila, Pilipinas ContractCandidate must have at least 1 year BPO experience with Good to Excellent communication skills. Educational attainment: Must have completed at least 2nd yr in college. Must be willing to work onsite and be amenable to shifting least High School Graduate (old curriculum) / Senior ...
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Call Center Representative
5 araw ang nakalipas
Metacom Careers Manila, Pilipinas PermanentQualifications:- No BPO experience needed- Welcoming College Grads, Undergrads, Vocational Grads, and Senior High Graduates- Immediate availability- Ready for an interview anytimeWhat we Offer:- Up to ₱30,000 Salary Package- Day 1 HMO Coverage- Exciting Perks and Benefits- A rang ...
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Hiring Call Center Representatives
17 oras ang nakalipas
Neksjob Manila, Pilipinas Buong orasMinimum Requirements?- At least 18 years old- At least HS/SHS Graduate- Savvy in computer & internet navigation- Good to Excellent communication skills- Amenable to Work OnsitePerks- Easy Process- Competitive Salary- Excellent incentives for referrals- Exciting Performance Bonuse ...
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Hiring Call Center Representatives
21 oras ang nakalipas
Neksjob Metro Manila, PilipinasMinimum Requirements? · - At least 18 years old · - At least HS/SHS Graduate · - Savvy in computer & internet navigation · - Good to Excellent communication skills · - Amenable to Work Onsite · Perks · - Easy Process · - Competitive Salary · - Excellent incentives for referrals · ...
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Call Center Representatives
1 araw ang nakalipas
Lexie Staffing and Business Consulting Ortigas, PilipinasFull job description · Qualifications: · Any 4-year course graduates with or without work experience. · Completed 2 years in college with 6 months of work experience (Customer service experience). · Above average English communication skills · Good interpersonal skills · Analytic ...
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Call Center Representative
5 araw ang nakalipas
Manpower Core Group Inc. Pasay City, PilipinasQualifications: · • 2 years College Graduate For MOA / Pasay Site · • With 1 year BPO experience · • Excellent communication skills · • Willing to work on-site · • Shifting Schedule · Benefits: · • Meal and other allowances · • Monthly Performance Incentives · • HMO Benefits ...
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Call Center Representative
6 araw ang nakalipas
Neksjob Makati, PilipinasDuties/Responsibilities: · Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction. · Why pick us? · Competitive Salary · Exciting Performance Bonuses & Account Specif ...
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Call Center Representative
17 oras ang nakalipas
Neksjob Quezon City, Pilipinas ContractCall Center Representative | Up to 21,500 Monthly Pay* | With any tech backgroundSalary: 21,500Job description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, t ...
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Call Center Representative Up to 35000
21 oras ang nakalipas
Neksjob Manila, PilipinasResponsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction. · QUALIFICATIONS? · -at least hs grad · -at least 13 months call center experience · -excellent communication ...
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Call Center Representatives
17 oras ang nakalipas
Lexie Staffing and Business Consulting Pasig, Pilipinas Buong orasFull job descriptionQualifications:Any 4-year course graduates with or without work experience.Completed 2 years in college with 6 months of work experience (Customer service experience).Above average English communication skillsGood interpersonal skillsAnalytical and problem-sol ...
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Call Center Representative
5 araw ang nakalipas
MicroSourcing Quezon City, Pilipinas Buong oras. Schedule patients with physicians via incoming and outbound calls with a focus on customer service. Provides operational support in delivery of patient care in a call setting environment. Responsible for answering phones in a timely and professional manner, scheduling appointme ...
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Call Center Representative
5 araw ang nakalipas
MBPO Quezon City, PilipinasJob description · Responsibilities · Manage large amounts of inbound and outbound calls in a timely manner · Follow communication "scripts" when handling different topics · Identify customers' needs, clarify information, research every issue and provide solutions and/or alternati ...
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Call Center Representative
5 araw ang nakalipas
MBPO Quezon City, Pilipinas PermanentJob descriptionResponsibilitiesManage large amounts of inbound and outbound calls in a timely mannerFollow communication "scripts" when handling different topicsIdentify customers' needs, clarify information, research every issue and provide solutions and/or alternativesSeize opp ...
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Call Center Representative
17 oras ang nakalipas
Tasq Staffing Solutions Quezon City, Pilipinas Buong orasQUALIFICATIONS:- CSRs with at least 1 year experience handling insurance/financial account.- Excellent communication skills- Must be at least 2nd college undergraduateEmployment Type: Regular HireGraduate and Undergraduate (SHS or HS graduates are considered for this role)Work Ar ...
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Technical Call Center Representatives
13 oras ang nakalipas
Neks Job Philippines Mandaluyong, PilipinasYour day-to-day in a nutshell: · Answering incoming calls from customers · Resolving customer inquiries/requests · Ensuring customer requests are handled in an appropriate and timely manner · Utilizing various client-based tools and applications for customer management and servic ...
Concentrix San Lazaro hiring Call Center Representatives - Manila City, Pilipinas - #1BPO
Paglalarawan
CONCENTRIX – the #1 BPO in the industry – where incredible careers begin and thrive.Whether yours is just beginning or you're making a fresh start, we empower people through continuous opportunities to grow and promote the ability to explore the many career paths the organization has to offer.
This principle led to the company being awarded Hall of Fame status in both Best Company and Best Employer categories by the International ICT Awards.
We want you to be part of the #1 BPO team and help you find a fruitful career with us; a job you will enjoy and be proud of.
JOB RESPONSIBILITIES
BENEFITS
CANDIDATE PROFILE
All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.
EDUCATIONAL & PROFESSIONAL ATTAINMENTNOTE:
For applicants falling under the K-12 curriculum, you should be graduates of Senior High School because strictly Junior HS graduates will not be accepted.
However for applicants under the old (before K-12) curriculum, HS graduates are welcome to apply.