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Quezon City

    Customer Service Representative Hiring for Non Voice Account WFH - Philippines, Quezon City, Pilipinas - Metacom

    Metacom
    Default job background
    Buong oras
    Paglalarawan
    Job Responsibilities:
    • Follow standard operations and procedures.
    • Recognize and escalate priority problems in accordance with Client standards.
    • Ensure one call resolution prioritizing customer satisfaction.
    • Perform basic troubleshooting when necessary.

    Qualifications

    • With minimum of 3 years BPO Experience
    • Excellent in English Communication Skills
    • Ability to multi-task, organize, and prioritize work
    • At least High School Graduate (Old curriculum) / ALS Graduate/ College Graduate
    • Excellent phone etiquette and excellent verbal, written, and interpersonal skills

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