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    Join Our Team Customer Service Representative CDO - Cagayan de Oro, Pilipinas - TORCH SOLUTIONS

    TORCH SOLUTIONS
    TORCH SOLUTIONS Cagayan de Oro, Pilipinas

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    Permanent
    Paglalarawan
    Join Our Team Customer Service RepresentativeLocation: Cagayan de Oro, Philippines

    Position Overview:
    We are seeking enthusiastic and driven individuals to join our team as Customer Service Representatives.

    As a part of a call center in Cagayan de Oro, you will play a vital role in delivering outstanding customer experiences through phone, email, and chat support.


    Responsibilities:
    Handle inbound and outbound customer inquiries with professionalism and empathyProvide accurate information about products/services and assist in resolving customer issuesDocument customer interactions and maintain detailed recordsCollaborate with team members and other departments to ensure swift issue resolutionUphold company values and contribute to a positive work environmentRequirements:Excellent communication skills in English (both verbal and written)

    Previous customer service experience preferred, but not requiredAbility to multitask and work in a fast-paced environmentStrong problem-solving skills and a customer-focused mindsetFlexibility to work in rotating shifts, including evenings and weekendsBenefits:

    Competitive salary and performance-based incentivesComprehensive training and career development opportunitiesFriendly and inclusive work cultureHealth and wellness benefitsConvenient location in Cagayan de OroHow to Apply:If you're passionate about providing exceptional customer service and want to be part of a vibrant team, we'd love to hear from you Please send your resume and a cover letter detailing your interest in the position.

    Join us in creating memorable experiences for our customers while growing your career in a supportive and engaging environment
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