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    Junior Engineer Job description - Manila, Pilipinas - Dempsey External Talent Acquisition Center

    Dempsey External Talent Acquisition Center
    Dempsey External Talent Acquisition Center Manila, Pilipinas

    2 araw ang nakalipas

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    Contract
    Paglalarawan

    • Assist customer's concerns and queries
    • Repair and document any equipment from the client, both under warranty andchargeable.
    • Monitor status of engineering during projects.
    • Coordinate with customers in order to fulfill customer needs and satisfaction.
    • Create accurate reports and possible recommendations to customers.
    • Create turnover documents for sales and customers.
    • Create and save backup files for the alignment of equipment.
    • Handle remote support to clients
    • Ensure all received cases are properly recorded and reported.
    • Proper handover of cases to the co-tech support engineer
    • Monitor and report any defects in individual tools, special tools, projectequipment, software, etc.
    Report to the engineering assistant manager or manager for issues encounteredin rendering the job.
    Qualifications:

    • Bachelor's Degree in Electronics, Electrical, or other related fields
    • Preferably with IT related background
    • Can work overtime and night shifts
    • High-level of attention to detail
    • High-level customer care approach
    • High-level technical and analytical skills
    • Decisive and high level of confidence
    • Innovative, flexible, and adaptable to new technologies
    • Proficient and able to use various software user interface (UI) variety
    • Result-driven individual
    • Good communication skills both oral and written
    Allowed to travel on short notice
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