Automotive Warranty Servicing Claims TL - Taguig - Tata Consultancy Services

    Tata Consultancy Services
    Tata Consultancy Services Taguig

    11 oras ang nakalipas

    Teknolohiya / Internet
    Paglalarawan

    Core Responsibilities:

    -Verify Warranty coverage: contract status, term/mileage, inclusions/exclusion, deductibles.

    -Assist with claim initiation: gather issue details, document timelines, start claims accurately.

    -Support repair facilities: approve diagnostics, review parts and labor, provide pre-authorization, arrange inspections.

    -Provide claims status updates: approvals/denials, pending documents, inspection scheduling, payment steps.

    -Coordinate additional benefits: roadside/towing, rental authorization, reimbursement guidance

    -Document thoroughly: every contract, every decision, every transfer

    Claims Executive (motor)

    Responsible for claims processing and compliance with the correct claims processing procedures and prompt settlement of claims. Required to operate within the framework of policies standard, objectives and budgets.

    Functions (Duties and Responsibilities):

    - Claims processing motor claims (end to end)

    - Referral of claims for possible recovery to Recovery Unit

    - Referral of claims for possible fraud to Anti-fraud Unit


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