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    CSR for Tech Account - Taguig, Pilipinas - Eastvantage Business Solutions Inc.

    Eastvantage Business Solutions Inc.
    Eastvantage Business Solutions Inc. Taguig, Pilipinas

    2 araw ang nakalipas

    Default job background
    Buong oras Teknolohiya/Internet
    Paglalarawan
    About the role:
    • Proactively reach out and nurture relationships with your most important customers, developing long term partnerships
    • Use our in-house tool to support our customers
    • Present analysis and insights to our customers to help drive adoption
    • Display strong project management skills to onboard new clients effectively
    • Be the face of the company to our clients and the voice of our clients internally, championing their causes
    • Demonstrate effective prioritization of tasks when handling multiple issues
    • After some training, be able to debug smaller issues independently
    • Work together with an international team and across departments Provide training and establish best practice benchmarks with your clients
    • Identify risks and opportunities within your client base
    • Contribute to developing our culture as we grow

    Work Set-up:

    • Permanent and full-time employment
    • Nightshift schedule: 11pm to 8am (Manila Time)
    • On-site (BGC / Ortigas)
    Position requirements:
    • Bachelor's degree or similar.
    • Fluent in written and spoken English.
    • Excellent communication and interpersonal skills, both in-person and online.
    • Unafraid to learn about new technology and how to use it.
    • Works well in a team.
    • Organized, proactive, and self-driven.
    • Able to juggle multiple ongoing tasks.
    • Have experience in direct handling of customers.
    • Able to control the direction of meetings to guide customers through the path to success.
    • Strategic thinker that has the will to empower change.
    • Plus points if you have experience working in a SAAS company
    • Extra plus points if you have knowledge of JS APIs
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