Quality Assurance Manager - Quezon City

We are seeking a dedicated and analytical Senior Customer Experience Manager to oversee our CE Team Leads, maintain high Customer Experience (CE) standards, and drive operational excellence. · Oversee CE Team Leads providing consistent coaching creating customized development pla ...

Are you a proven leader passionate about driving exceptional customer experiences and developing high-performing teams? · We are seeking a dedicated and analytical Senior Customer Experience Manager to oversee our CE Team Leads, maintain high Customer Experience (CE) standards, a ...

Oversees CE Team Leads to ensure tasks / responsibilities are carried-out effectively and efficiently. Designs & implements career development plans for each role to ensure maximum client, operational, and personal effectiveness . Responsible for final analysis, review & approval ...

Oversees CE Team Leads to ensure tasks / responsibilities are carried-out effectively and efficiently. Designs & implements career development plans for each role to ensure maximum client, operational, and personal effectiveness . Responsible for final analysis, review & approval ...

Job Description: · At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to mana ...

We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation.As an L3 GCIT Analyst at Remitly, you will play a critical role in evaluating the design and effectiveness of controls across Remitly's globa ...

We're looking for builders, reimaginers and global thinkers who want to work at the intersection of technology trust and transformation. · Evaluate controls across Remitly's global compliance program · Document assess and validate controls tied to key regulatory domains including ...

Manage 'Next-Gen' Shared Services Quality Organization by consistently 'Raising-the-bar' on service-delivery standards & enable low-risk & zero-surprises BAU · Digitalization · Mistake proofing in Quality Assurance Delivery – embed Digital tools to strengthen audit mechanism & c ...

Manage 'Next-Gen' Shared Services Quality Organization by consistently 'Raising-the-bar' on service-delivery standards & enable low-risk & zero-surprises BAU. · ...

Job Description · Adherence of Quality SLAs · Design the Sampling Strategy for the process · Monitor process quality check audits · Ensure completion of the Internal and External Calibration sessions · Ensure that Frequency and Event based feedback for the team is complete · Prep ...

Job Description · Adherence of Quality SLAs · Design the Sampling Strategy for the process · Monitor process quality check audits · Ensure completion of the Internal and External Calibration sessions · Ensure that Frequency and Event based feedback for the team is complete · Prep ...

As a member firm of EY, SGV's Assurance Services will give you the opportunity to take on responsibilities that allow you to develop a deep and professional knowledge base in various industries. By joining our team, you'll help our clients in complying with their reporting requir ...

Job Description · Adherence of Quality SLAs · Design the Sampling Strategy for the process · Monitor process quality check audits · Ensure completion of the Internal and External Calibration sessions · Ensure that Frequency and Event based feedback for the team is complete · Prep ...

As a member firm of EY, SGV's Assurance Services will give you the opportunity to take on responsibilities that allow you to develop a deep and professional knowledge base in various industries. By joining our team, you'll help our clients in complying with their reporting requir ...

As a member firm of EY, SGV's Assurance Services will give you the opportunity to take on responsibilities that allow you to develop a deep and professional knowledge base in various industries. By joining our team, you'll help our clients in complying with their reporting requir ...

Develop a deep understanding of various industries in Assurance Services at EY SGV. · ...

The Quality Assurance Manager oversees and improves quality standards ensuring compliance with regulations managing the Quality Assurance Team. · Establish and update quality control policies procedures and standards · Oversee train motivate the Quality Assurance Team to ensure t ...

As a member firm of EY, SGV's Assurance Services will give you the opportunity to take on responsibilities that allow you to develop a deep and professional knowledge base in various industries. By joining our team, you'll help our clients in complying with their reporting requir ...

· We are looking for a Quality Assurance Manager for our client in Ortigas, Pasig · Schedule: Mon to Fri · Salary: up to 100k · Set-up: Hybrid (2x-3x onsite work per week) · Industry: Auditing · POSITION/ROLE SUMMARY · The person will participate in quality improvement programs ...

The Customer Experience Manager is responsible for the cross-functional management of all quality assurance and client experience improvement initiatives. · The emphasis is on building an environment that is supportive of a Best-in-Class client centric culture and ensures Guides ...