Collections Agency Officer - National Capital Region - BDO Unibank

    BDO Unibank
    BDO Unibank National Capital Region

    1 araw ang nakalipas

    Banking / Loans
    Paglalarawan

    At BDO Credit, we deliver comprehensive credit and collections services to support the consumer banking business, ensuring financial stability and growth.

    The position is primarily responsible for helping in effective management through liquidation of written-off portfolio:

    • Designing and implementing effective collection strategies and other enhancement techniques to ensure achievement of collection goals
    • Managing business relationship and coordinating with Third Party Service Provider handling written-off accounts to ensure adequacy of business operations support, achievement of targets in accordance with established SLAs, guidelines, regulatory rules and standards

    Duties and responsibilities:

    • Monitors and evaluates the organizational effectives of an agency, its operations, programs, performance, processes and/or practices for quality and effectiveness and make recommendations for improvement
    • Facilitates waivers, reversals, special request of clients
    • Reviews/prepares agency billings for check preparation
    • Conducts call-outs and field visitations to assigned collection agencies
    • Monitors written-off accounts due for endorsement to assigned collection agencies

    Qualifications:

    • Graduate of any four-year business course.
    • At least 2-3 years working experience in collections preferably gained from a bank or other financial institution.
    • With good negotiation skills.
    • Willing to be assigned in Ortigas and work onsite.
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