Sr. Quality Assurance Analyst - Quezon City

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. · ...

This is a fantastic opportunity to join Goldenstars Packaging Resources Co., Inc. as a Quality Assurance Analyst. · ...

Your role as a Quality Assurance Analyst is to audit and review all transactions performed by Practitioner/Agents/Tier 1 Representative to ensure accuracy and compliance. You must be flexible to work in shifts. · ...

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. · You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. · ...

Planning and directing the Quality Support Operations team to enhance quality and efficiency. · Lead employees using performance management processes including goal setting and development planning. · Plan, evaluate and improve processes for better output. · ...

We are seeking a Senior Quality Assurance Analyst to play a pivotal role in ensuring operational excellence by auditing and reviewing transactions. You will drive compliance accuracy and continuous improvement across processes. · As a Senior Quality Assurance Analyst you will Par ...

This Quality Assurance Analyst role involves testing script preparation and automated testing experience in an IT setting. · Test script preparation · Automated testing experience in hospital setting preferred · ...

A senior quality assurance analyst will ensure operational excellence by auditing and reviewing transactions. They will drive compliance, accuracy, and continuous improvement across processes. · ...

The Quality Assurance Senior Analyst is responsible for reviewing Contact Center calls and transactions to ensure compliance accuracy and that the customers experience exceeds expectations. · ...

The Quality Assurance Analyst is responsible for reviewing Contact Center calls and transactions to ensure compliance and customer satisfaction. · Review contact center calls and transactions for compliance and accuracy. · Communicate trends to the management team and coach custo ...

The Quality Assurance Analyst is responsible for reviewing Contact Center calls and transactions to ensure compliance accuracy that the customers experience exceeds expectations. Also responsible for communicating trends to the Management team and coaching Customer Service Repres ...

+We are seeking a detail-oriented Quality Assurance Analyst to uphold and elevate the customer experience in our organization. · +With 1-2 years of related work experience as a Quality Assurance Analyst in a BPO setup · Familiarity with QA monitoring tools, CRM platforms, and rep ...

The Quality Assurance Analyst takes responsibility for monitoring and documenting agent call quality in support of the departmental quality goals and initiatives. · This team member participates in the design of all quality monitoring formats and quality standards. He/She fairly ...

+Performs manual testing of POS terminal applications Closes any gaps between specification documents and developers tracks test results Execute tests iterates on new features Reviews specifications provides feedback Ensures applications are setup correctly works in both environm ...

Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services Our worldwide team helps over 3 million companies more than 1 300 financial institutions and ove ...

The Quality Assurance Analyst takes responsibility for monitoring and documenting agent call quality in support of the departmental quality goals and initiatives. · . Monitors and reviews agents' call and/or ticket case handling for accuracy of information in accordance with clie ...

The Quality Assurance Analyst is responsible for providing expert observations on customer interactions by reviewing incidents against legal requirements.We expect greater of ourselves... · ...

We are seeking a detail‑oriented Quality Assurance Analyst to uphold and elevate the customer experience in our organization. You will monitor agent interactions, analyze performance data, and collaborate with cross‑functional teams to ensure our service standards consistently ex ...

The Quality Assurance Analyst takes responsibility for monitoring and documenting agent call quality in support of the departmental quality goals and initiatives. · ...

+The Quality Analyst is responsible for evaluating the quality of work performed by frontline agents. · + ...

This role will be NIGHT SHIFT, where you'll have the opportunity to support critical operations and contribute to the accuracy and quality of various documentation. · ...