IT Service Desk - Las Piñas
1 buwan ang nakalipas
Job summary
The position requires providing first-second level support through taking calls and handling incidents or Service Requests using incident management and request fulfillment processes.
Responsibilities
- Providing first – second level support through taking calls and handling the resulting incidents or Service Requests,
- Receiving, logging and managing calls from internal staff via telephone and email, ,
- Maintaining a high degree of customer service for all support queries.
Paglalarawan ng trabaho
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