Quality Analyst - Makati, Metro Manila
3 araw ang nakalipas
Paglalarawan ng trabaho
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Mga katulad na trabaho
The Quality Assurance Analyst position monitors and reviews research content published by analysts, such as opportunities, contracts, and other information of value to our clients, to evaluate compliance with research quality standards and performance. Based on the monitoring, t ...
1 linggo ang nakalipas
The Quality Assurance Analyst position monitors and reviews research content published by analysts to evaluate compliance with research quality standards and performance. · ...
1 buwan ang nakalipas
+Join Our Team as a Call Center Quality Analyst Are you passionate about driving continuous improvement? We're looking for a detail-oriented Quality Analyst with at least 6 months of experience in a call center environment to help us elevate our service standards What You'll Do: ...
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The Quality Analyst plays a vital role in maintaining and improving the service quality within the healthcare contact center. · This position is responsible for monitoring and evaluating the accuracy and compliance of agents' approvals on customer requests, · validating Excess of ...
1 buwan ang nakalipas
The Salesforce Quality Assurance Analyst will work closely with the Call Center Department & Lead Generation (Call Center & Marketing) team. Recommend and ensure that quality assurance standards and processes are implemented and achieved. · Collaborate with sales/call center/mark ...
1 buwan ang nakalipas
We are seeking a seasoned Quality Analyst to ensure service excellence by monitoring, evaluating, and improving employee performance. · ...
2 linggo ang nakalipas
We are seeking a seasoned Quality Analyst to ensure service excellence by monitoring evaluating and improving employee performance. · ...
2 linggo ang nakalipas
The Quality Assurance (QA) Analyst will support the quality assurance effort by systematically reviewing customer interactions and applying established quality standards to approved quality scorecards. The aim of this role is to ensure that quality assurance is applied in an inde ...
1 linggo ang nakalipas
++Role Overview We are seeking a seasoned Quality Analyst to ensure service excellence by monitoring evaluating and improving employee performance. · ...
2 linggo ang nakalipas
We're looking for a detail-oriented Quality Analyst with at least 6 months of experience in a call center environment to help us elevate our service standards. · ...
1 buwan ang nakalipas
The Quality Assurance Analyst position monitors and reviews research content published by analysts to evaluate compliance with research quality standards and performance. · ...
1 buwan ang nakalipas
Core Responsibilities · Team Leadership & People Management · • Lead, supervise, and motivate a team of healthcare contact center agents to meet performance, quality, and compliance targets · • Conduct regular coaching, mentoring, and performance reviews to improve accuracy, prod ...
2 araw ang nakalipas
Roles & Responsibilities · Responsible for supporting the planning, design and execution of software quality testing activities within the limits of requirements, specifications, costs and timelines. · Collaboratively works within the DT department and other business units to con ...
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1 buwan ang nakalipas
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6 araw ang nakalipas
We are seeking a detail-oriented Quality Assurance Analyst to support our US Auto Claims operations. · This role is responsible for monitoring service quality, ensuring critical data accuracy, identifying defects, · and providing actionable insights to improve SLA performance and ...
1 buwan ang nakalipas
+Join our team as a Quality Analyst and monitor customer interactions to ensure top-notch experiences. · ++- Monitor calls, chats and emails to ensure high-quality interactions.+ - Perform root cause analysis on issues and provide recommendations.+ - Collaborate with Team Leaders ...
1 buwan ang nakalipas
The incumbent would be part of the team and the primary responsibility will be to lead the Transactional Quality Monitoring and other Quality related activities as part of the Quality SOP. · Passing on the process updates to the team members, Maintaining Weekly reports, Daily rep ...
1 buwan ang nakalipas
Requires at least 1 year experience as a QA/Quality Analyst plus 2 years Retirement Services preferably retirement services in the same role. · ...
2 linggo ang nakalipas
Role Overview: · We're looking for a Mandarin-speaking Quality Analyst with experience in Service Desk or IT Support. This role focuses on call/case monitoring, performance analysis, reporting, and coaching to drive team quality and client satisfaction. · What You'll Do: · Monito ...
1 linggo ang nakalipas