mga trabaho Sr. workforce manager sa Pilipinas

We're looking for talented individuals like you to join our awesome team Be the next Sr. Workforce Manager for our Transcom Pasig site. · Becoming part of Transcom Family as Sr. Workforce Manager. · Manage team/s of Real Time Analyst, Scheduling Analyst and Planners, · Accountabl ...

Lead the development of long-term and short-term staffing strategies based on forecasted call volumes operational trends and business requirements. Develop accurate forecasts for call volumes service levels and operational activities ensure the right staffing levels are maintaine ...

We are looking for talented individuals like you to join our awesome team Be the next Sr. Workforce Manager for our Transcom Pasig site. · Join our Transcom Family as a Sr. Workforce Manager · This role owns the culture, delivery, direction and impact of the WFM Team to clients a ...

Transcom is looking for talented individuals like you to join our awesome team Be the next Sr. Workforce Manager for our Transcom Pasig site. · ...

Sr. Workforce Manager leads workforce management operations for major clients with a proven track record of managing large-scale WFM operations. · ...

The Sr. Manager, WFM is responsible for managing and facilitating workforce activities for the company. · Works with Carenet teams to create, review and adjust daily forecasted volumes and handles time to achieve optimal staffing. · This role manages and facilitates ongoing impro ...

The Sr. Manager WFM is responsible for managing and facilitating workforce activities for the company. · ...

The Sr. Manager, WFM is responsible for managing and facilitating workforce activities for the company. · Manages the headcount forecasting and capacity planning process through weekly discussion and analysis of volumes. · ...

The Sr. Manager, WFM is responsible for managing and facilitating workforce activities for the company. · Manages the headcount forecasting and capacity planning process through weekly discussion and analysis of volumes. · Develops forward-thinking seasonal staffing plan and coll ...

The Sr. Manager, WFM is responsible for managing and facilitating workforce activities for the company. · ...

The Sr. Supervisor is responsible for managing a team to develop accurate and timely forecasts schedules capacity plans pre-day schedule management intraday management and post-day performance analysis in a single-site/skill environment. This position is responsible for the execu ...

JR0129547 · Role Responsibilities · The Workforce Management GCC Specialist is responsible for providing 24/7 global coverage of contact center queues, ensuring service levels are consistently optimized. Key tasks include real-time monitoring, coordinating schedule changes, manag ...

Role Responsibilities · The Workforce Management GCC Specialist is responsible for providing 24/7 global coverage of contact center queues, ensuring service levels are consistently optimized. Key tasks include real-time monitoring, coordinating schedule changes, managing outages ...

+The Global Workforce Sr. Manager/Sr. Strategic Partner is responsible for managing relationships with our client workforce partners. · +Bachelor's Degree in Mathematics or related field or equivalent experience, · 10+ years of Workforce Management experience, · 5+ years of Super ...

Workforce Manager will oversee the workforce and MIS management function across multiple sites and lines of businesses to ensure that service level, financial, and other KPIs are met. · ...

We are the Global Customer Office (GCO) Operations team — a group that drives operational excellence and insight across all customer-facing functions. · As a Senior GCO Operations Analyst, you will apply analytical and business acumen to help GCO leaders make informed, data-drive ...

As a Senior GCO Operations Analyst, you will apply analytical and business acumen to help GCO leaders make informed, data-driven decisions. · Lead workforce data analysis and develop executive-level dashboards... · ...

Manages the headcount forecasting and capacity planning process through weekly discussion and analysis of volumes. Develops forward-thinking seasonal staffing plan and collaborates across all quadrants to ensure thorough implementation and preparedness. · ...

Supervises and oversees the day-to-day activities of Call Center Coordinators in making sure that the service commitments are met for all the company's accounts. · ...

Manages the headcount forecasting and capacity planning process through weekly discussion and analysis of volumes. Develops forward-thinking seasonal staffing plan and collaborates across all quadrants to ensure thorough implementation and preparedness. · Promotes and fosters gro ...