mga trabaho Workforce manager sa Pilipinas

We are looking for a Workforce Manager to lead workforce planning, allocation, and optimization efforts. · ...

SUMMARY · The Workforce Manager will report to the Head of Resource Data Management supporting global operations. This role is responsible for aligning workforce capacity with business needs, managing utilization rates, client volume, and financial targets. This role leads foreca ...

A Workforce Manager is one of the key leaders of the department. They oversee operational and fiscal activities, supervise billing processes, and ensure accuracy. · ...

This is a full-time on-site role for a Workforce Manager located in Taguig. · ...

UnifyCX is a next-generation customer experience platform that combines human expertise with cutting-edge AI technology to transform customer journeys. · ...

As a WFM Business Partner you align workforce management strategies with overall business objectives. · ...

Implements effective workforce planning and management systems based on approved strategy. · ...

Workforce Manager will oversee the workforce and MIS management function across multiple sites and lines of businesses to ensure that service level, financial, and other KPIs are met. · ...

The Workforce Manager is responsible for planning managing and optimizing workforce operations to ensure efficiency productivity and alignment with organizational goals. · This role oversees scheduling staffing and resource allocation while collaborating with various teams to mee ...

We are changing the way people think about customer care. We need your help. We're seeking a Workforce Manager to direct manage and supervise all activities related to the Workforce team for a dedicated IntouchCX program. · As Workforce Manager You Will…Work closely with Operatio ...

We are looking for an experienced Workforce Manager to support one of our client accounts. · This role is critical in ensuring optimal staffing, strong service level performance, and continuous improvement across workforce operations. You will work closely with RTAs and stakehold ...

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world. · At Acquire Intelligence, our mission ...

We are looking for an experienced Workforce Manager to support one of our client accounts. This role is critical in ensuring optimal staffing, strong service level performance, and continuous improvement across workforce operations. · Perform forecasting activities to anticipate ...

The Workforce Management Manager leads workforce planning, scheduling reporting and cost optimisation for global Aruba Networking customer support operations. · This role provides executive-ready insights and recommendations to Directors and Senior Managers ensuring optimal staff ...

Manages the headcount forecasting and capacity planning process through weekly discussion and analysis of volumes. Develops forward-thinking seasonal staffing plan and collaborates across all quadrants to ensure thorough implementation and preparedness. · Promotes and fosters gro ...

This senior individual contributor role owns forecasting,scheduling,quality assurance,and performance analytics for multiple lines of business. · You'll be the subject matter expert on workforce tools like Verint and Amazon Connect Scheduler, · guiding decisions that improve effi ...

Imagine yourself going to work with one thing on your mind: · to deliver the world's best customer experience by striking a balance between service and cost. · Competitive industry salaries and comprehensive benefits packages. · ...

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world · HMO coverage for you and your family** ...

The Workforce Management & Business Analyst drives operational efficiency by forecasting, analyzing and optimizing workforce capacity. · ...

Role Overview · The Workforce Manager will be responsible for overseeing workforce planning, scheduling, and real-time management to ensure operational efficiency and service level achievement. This role requires strong analytical skills, leadership, and the ability to collaborat ...