Jenny Jhon Sumulong

GoHighLevel Specialist

Marketing/Advertising/Public Relasyon

Pasig City, Eastern Manila District

Mga serbisyong inaalok

I help service-based entrepreneurs and coaches automate their leads, sales, and client onboarding using GoHighLevel, AI tools, and conversion funnels.

With years of experience in customer service, workflow automation, and social media management, I build systems that save time, boost conversions, and simplify operations. I combine automation strategy, design, and client experience to help businesses grow sustainably.

Social media manager

Sales consultant

Automation specialist

Customer service

Real estate agent

Tinatayang rate: USD$ 7 kada oras

Karanasan

EMPLOYMENT HISTORY

GoHighLevel Specialist | SaaS Comrade (Freelance / Personal Brand)
January 2025 – Present

Build automated lead, sales, and onboarding systems using GoHighLevel
Create conversion-focused funnels and nurture workflows
Integrate AI chatbots and optimize CRM pipelines

Customer Service Advocate | ClearSource
November 2021 – December 2024

Delivered high-quality customer service and technical support for U.S.-based clients
Consistently achieved QA, AHT, and CSAT performance targets
Collaborated with teams to enhance process efficiency and client satisfaction

Key Skills: Customer Service, CRM Systems, Client Retention, Problem Solving

Customer Service Representative | Concentrix Limited Company
August 2018 – October 2021

Assisted customers with general concerns, billing, troubleshooting, activations, and sales pitches for phones and insurance
De-escalated irate customers and provided extra-mile resolutions
Consistently met target sales and performance scorecards

Key Skills: Customer Support, Billing Assistance, Troubleshooting, Sales, De-escalation

Account Analyst | Empire East Land Holdings, Inc.
April 2018 – July 2018

Created listings promoting real estate properties
Assisted customers in purchasing land and condominium units
Prepared necessary documents and requirements to close sales

Key Skills: Real Estate Sales, Client Relations, Documentation, Marketing

Social Media Manager (Part-Time) | Freelance Clients
May 2022 – November 2024

Managed content calendars, branding, and engagement for service-based entrepreneurs
Designed social media visuals and marketing materials using Canva
Increased engagement and visibility through consistent posting and analytics tracking

Key Skills: Social Media Management, Canva, Content Strategy, Branding