Krizzha Marie

E-commerce VA | Shopify + Social Media

Serbisyo sa Customer/Suporta

Davao, Davao del Sur

Serbisyong inaalok

I’m Krizzha Marie, a virtual customer support specialist from the Philippines with over a year of experience supporting e-commerce brands, especially Shopify-based stores. I’ve used tools like Gorgias, Zendesk, and Slack to assist customers with billing, account, and technical concerns across email, chat, and phone — always with clarity, empathy, and a solution-focused approach.

Virtual customer support specialist

E-commerce support

Shopify support

Tinatayang rate: ₱ 40,000 kada oras

Karanasan

I’m a dedicated virtual assistant and customer support specialist with over 2 years of experience working with e-commerce brands, particularly Shopify-based stores. I’ve handled billing, account, and technical concerns via email, chat, and phone using tools like Gorgias, Zendesk, and Slack. I’ve also worked in the BPO industry supporting international clients, consistently meeting KPIs and ensuring customer satisfaction.

Edukasyon

I completed my high school education in the Philippines. I’ve also completed courses focused on communication, CRM tools, and remote team collaboration, helping me grow professionally in the online support space.