Shiela Ann Balos

I’m someone who adapts quickly, stays organized, and genuinely cares about providing good service. Through my experience, I’ve learned to handle customer concerns, manage tasks efficiently, and communicate clearly.

I’ve built a solid background in customer service, administrative work, and task management through roles as a Virtual Assistant, Legal Intern, and Service Delivery Associate. I’ve handled everything from social media and data entry to assisting customers with account concerns and troubleshooting. My work shows that I am organized, adaptable, and comfortable communicating with different types of clients. I manage tasks carefully, stay calm under pressure, and consistently aim to provide clear, reliable support in every role.

I hold a Bachelor’s degree in Legal Management, which gave me strong skills in organization, attention to detail, and clear communication. I’ve applied these skills in customer service, administrative work, and managing tasks efficiently, making sure everything runs smoothly and clients feel supported.