Vincent Manlapaz Blog
Manila, Capital District
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Vincent Manlapaz
2 taon ang nakalipas
The three C’s of customer experience (CX)
How can we tell if a company is delivering a great customer experience? Or a proactive experience? Here are the three C’s organizations should be doing to drive loyalty and lifelong customers. · It is necessary to remember the goal and purpose we want to accomplish. Why? Because ...
3 min. oras ng pagbabasa · 1 like · 0 komento
Vincent Manlapaz
2 taon ang nakalipas
Three factors that drive significant customer success
With the advent of the Internet and Cloud Computing, the business landscape has completely changed. It is driving the global economy at an increasing rate of change we have never seen in the past decades. In this era, repeated (or ongoing) business partnerships from existing cust ...
2 min. oras ng pagbabasa · 0 like · 0 komento
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