Mga Trabaho sa Crescendo sa Pilipinas

· Role Details: · Location: Philippines · Work Arrangement: Mostly work from home · Type of Support: Omnichannel · Contract Duration: Full-Time, Permanent · Training Schedule: Open to shifting schedules (subject to business requirements)​ · Work Schedule: Open to shifting schedu ...

This role involves handling customer requests, bug reports, and issues via tickets and providing phone support in native Japanese. You will be responsible for ensuring course quality by reviewing them for compliance with customer satisfaction standards. · ...

Role Details · Location: Metro Manila, Philippines · Work Arrangement: Hybrid · Type of Support: Omnichannel · Contract Duration: Full Time · Training Schedule: Open to shifting schedules (subject to business requirements) · Work Schedule: Open to shifting schedules (subject to b ...

The Cloud Operations Engineer role is an individual contributor who is responsible for the planning, rollout, maintenance, · inter-connectivity and troubleshooting of Crescendo's cloud platforms (such as Google Workspace, · Slack, Jira and others). This is a technical role design ...

We're looking for a skilled Technical Writer to create clear, user-friendly help center documentation for a growing B2B SaaS platform. · Write, edit, and maintain help center articles, FAQs, and step-by-step guides · Independently explore and test product features to document rea ...

We are seeking a Customer Support Specialist to serve as the primary point of contact for customers through various communication channels. The successful candidate will deliver exceptional support, resolve customer issues efficiently, and contribute to enhancing the overall cust ...

We are looking for a Content Moderator who will help promote a safe, authentic and accepting environment on the platform. · ...

Role Details · Location: Remote · Type of Support: Phone, Email · Contract Duration: Full-Time, Permanent · Training Schedule: Open to shifting schedules (subject to business requirements) · Work Schedule: Open to shifting schedules (subject to business requirements) · Expected S ...

+Job summary · The Cloud Operations Engineer role is an individual contributor who is responsible for the planning, rollout, maintenance, inter-connectivity and troubleshooting of Crescendo's cloud platforms (such as Google Workspace, Slack, Jira, and others). · +Responsibilities ...

We are looking for a Customer Support Specialist to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service. · Deliver personable, positive customer support via email, chat, and phone · Troubleshoot and solve c ...

Job summaryCrescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleep. · ...

· Role Details · Location: Metro Manila · Work Arrangement: Hybrid · Type of Support: Onboarding Support  · Contract Duration: Permanent  · Training Schedule: Monday to Friday, 10:00 pm - 7:00 am Manila Time · Work Schedule: Monday to Friday, 10:00 pm - 7:00 am Manila Time · Exp ...

Role Details · Location: Metro Manila · Work Arrangement: Mostly Work From Home · Contract Duration: Full-Time · Training Schedule: 9am - 6pm CST | Monday - Friday · Expected Start Date: Immediately · About Us · Crescendo represents peak CX performance in the AI era. We combine w ...

The Accountant Level 3 will be responsible for the comprehensive and accurate financial record-keeping, · reporting ,and compliance for the US entity primarily adhering to US accounting standards. ...

The Team Lead is responsible for driving day-to-day operational excellence for a customer support and upselling program, leading a team of frontline specialists while ensuring strong performance across CX quality revenue conversion productivity metrics. · Own team results across ...

· Role Details · Location: Metro Manila, Philippines · Work Arrangement: Hybrid · Type of Support: Onboarding Support  · Contract Duration: Permanent  · Training Schedule: Monday to Friday, 8:00 am - 5:00 pm CST · Work Schedule: Monday to Friday, 8:00 am - 5:00 pm CST · About Us ...

+Job summary · We are seeking a skilled Zendesk Administrator/ Operations Enablement Specialist to join our team at Crescendo. As the primary point of contact for CX tooling issues and escalations, you will play a pivotal role in managing and optimizing our Zendesk platform along ...

The Role Our Team Lead facilitates successful operations for the programs they support by directly leading a team of associates and helping to optimize the team's contribution to the partner's operations. · ...

The Certified Public Accountant (Accountant III) will be responsible for the comprehensive and accurate financial record-keeping, · Manage the full accounting cycle (Procure-to-Pay, Order-to-Cash, Record-to-Report) for the US entity · ...

The Implementation Specialist will play a pivotal role in managing and optimizing Zendesk platform along with all other tools used by the team. · Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set ...