Workforce Scheduler - Angeles City, Pampanga, Philippines

The Workforce Scheduler is responsible for creating short-term to long-range forecasts for workload, HC requirements, AHT trends, shrinkage inputs and occupancy. The scheduler must evaluate interval-level attainment and trend against targets and forecasts to identify production v ...

We are looking for a Workforce Scheduler to join our team in Angeles City, Pampanga, Philippines. · Scheduling and service planning specialist · Create short-term to long-range forecasts for workload, HC requirements, AHT trends, shrinkage inputs, and occupancy · ...

The workforce scheduler is expected to understand and may forecast contact center transaction volumes, trends, and average handle times to determine workloads for assigned operations functions. · Routinely evaluate interval-level attainment and trend against targets and forecasts ...

The workforce analyst job description involves interpreting, analyzing, rating and making recommendations to improve the workforce in order to reduce overhead and increase customer satisfaction and experience. · ...

The WFM Senior Specialist plays a critical role in ensuring operational stability and service level compliance by driving accurate forecasting, capacity planning, real-time performance management. · The job involves working closely with Operations, Training, QA, and global client ...

The WFM Senior Specialist plays a critical role in ensuring operational stability and service level compliance by driving accurate forecasting. · ...

We are looking for an experienced and strategic Deployment Manager to join our client's team and lead workforce deployment and planning across multiple service lines. · In this role you will align business priorities with people strategies ensuring the right talent is placed on t ...

We are looking for an experienced and strategic Deployment Manager to join our client's team and lead workforce deployment and planning across multiple service lines. · Drive end-to-end staffing and deployment to optimize utilization, balance workload, and support employee growth ...

TASQ is looking for a Senior Associate MIS/RTA in Clark, Pampanga. · ...

The Research and Design Coordinator is responsible for organizing tasks and projects within the department. The role involves coordinating information and instruction within and outside the department. · A key aspect of this position is working closely with Senior Design Manageme ...

We are seeking a highly reliable Operations & Scheduling Coordinator to manage caregiver scheduling, coverage, and daily operations for our concierge-style home care startup. · ...

Delivering training materials including presentation materials, training guides/manuals, course evaluations etc. Coordinating training schedule based on training requirements Positions on this level have comprehensive knowledge of the specific discipline or the broader area in wh ...

The process specialist will ensure that their business partner's workforce is staffed optimally by creating forecasts and staffing models. · ...

TASQ is looking for an MIS/RTA senior associate. · Ensure that their business partner's workforce is staffed optimally by creating forecasts and staffing models. · Provides resource planning oversight to one or more divisional business units; · ...

This job involves ensuring the workforce of business partners is optimally staffed by developing forecast and staffing models. · ...

The position involves ensuring the workforce is optimally staffed by developing forecast and staffing models to support business initiatives with analytical insights and making strategic recommendations. · ...

The RTA/WFM Specialist ensures that the business partner's workforce is staffed optimally by creating forecast and staffing models, providing analytical support for business initiatives as well as market conditions and making recommendations supporting business decisions. · ...

About the Position: RTA/WFM (Clark) | Onsite · Bachelors degree in any field. · At least 3 years of experience in RTA/WFM, preferably within BPO or Shared Services environments. · ...

The job requires a Bachelor's degree graduate with 3 years of RTA/WFM experience in BPO/Shared Services. The candidate must have strong knowledge of WFM Scheduling tools and MS Office Tools. · ...

The Payroll Coordinator will be responsible for ensuring accurate and timely payment of employees. · ...