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Quezon City

    Front Office/Concierge - Quezon City, Philippines, Pilipinas - Polytechnic University of the Philippines

    Default job background
    Buong oras Edukasyon/Pagsasanay
    Paglalarawan

    Description:

    Duties and Responsibilities:

    Qualifications:

    • To be responsible for welcoming guests and handling any complaints
    • Monitors reservations and the allocation of bedrooms with the Executive Housekeeper
    • Monitors the customer accounts
    • Applies and ensures the application of the sales strategy to maximize occupancy and average room price
    • Coordinates with the reception team, organizing its work and schedules
    • To monitor the quality of welcome extended to guests
    • To ensure that all hotel standards and procedures are applied

    Requirements:

    Skills:
    Good Communication (listening, verbal, written), Critical Thinking, Adaptability/Flexibility, Fast Learner


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