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Service Desk Analyst
5 araw ang nakalipas
BEST CAREERS AND OPPORTUNITIES Philippines, Quezon City, Pilipinas Buong orasLOCATION: QUEZON CITY AND CEBU, PHILIPPINES · JOB TITLE: SERVICE DESK ANALYST · The purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives. · Be ...
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IT Service Desk Analyst
5 araw ang nakalipas
Nezda Technologies, Inc. Philippines, Quezon City, Pilipinas Buong orasNezda is looking for IT Service Desk Analyst. · Qualifications: · Graduate of IT, Computer Science or any related courses. · With at least 1-3 years experience as IT support technician, IT service desk or technical support. · Job Description: · Responsible in providing technical ...
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JR IT Service Desk
5 araw ang nakalipas
Systemantech Inc. Philippines, Quezon City, Pilipinas Buong orasLOCATION: Sr. Ave, Quezon City · Qualifications · A graduate of IT or any related course · With at least 6 months or 1 year of experience as a Service Desk or similar role · Knowledgable about the ticketing system · With good communication skills · Responsibilities · Primarily re ...
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IT Service Desk Specialist
5 araw ang nakalipas
Home Credit Philippines Philippines, Quezon City, Pilipinas Buong orasWhat You Will Do · Act as a central point of contact for phone calls, emails, chats, and self-service tickets from Home Credit employees regarding IT issues and queries. · Provide initial assessment, categorization, and prioritization for reported issues and resolve them when app ...
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Service Desk Engineer
5 araw ang nakalipas
Nityo Infotech Services Philippines Inc. Philippines, Quezon City, Pilipinas Buong orasLocation: UP Technohub, Quezon City (Onsite) · Schedule: Flexible · Qualification/s · — Obtained a Bachelor's Degree · — At least 1+ years experience either Service Desk or Application Support · — Must have experience with AWS or Azure ...
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Service Desk Analyst
5 araw ang nakalipas
MicroSourcing Philippines, Quezon City, Pilipinas Buong orasWith more than 6,000 professionals across 9 delivery centers in · the Philippines, MicroSourcing remains the country's largest · provider of offshoring solutions. · Service Desk Analyst, be 100% YOU with MicroSourcing · Job Responsibilities:Troubleshooting: Diagnose and resolve c ...
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Service Desk Engineer
4 araw ang nakalipas
Nityo Infotech Services Philippines Inc. Quezon City, Pilipinas ContractLocation: UP Technohub, Quezon City (Onsite)Schedule: FlexibleQualification/s— Obtained a Bachelor's Degree— At least 1+ years experience either Service Desk or Application Support— Must have experience with AWS or Azure ...
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Service Desk Engineer
5 araw ang nakalipas
Outsourced Philippines, Quezon City, Pilipinas Buong orasJob Summary · A minimum of 5 years in IT support, including at least 2 years in a dedicated Level 3 support role, · Job Description · We are on the lookout for a highly skilled and experienced Level 3 Service Desk Engineer to play a key role in our IT support team. The successful ...
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Global Service Desk
2 araw ang nakalipas
DXC Technology Quezon City, Pilipinas Buong orasJob Description: · Essential Job Functions: · • Offer foundational technical support in infrastructure services, providing assistance in routine tasks. · • Assist with infrastructure projects and assignments. · • Participate in basic monitoring and routine troubleshooting of infr ...
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IT Service Desk
5 araw ang nakalipas
Quess Philippines Corp Metro Manila / NCR, Pilipinas Buong orasSalary Range: Up to Php45,000 all in package · Work Set Up: Work on site. · Work Location: BGC, Taguig · Shift Schedule: Shifting Schedule · Recruitment Process: Virtual Interviews (Initial Interview: Direct call and Final Interview: MS Teams) · Â · Benefits: Yearly Performa ...
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Service Desk Team Lead
5 araw ang nakalipas
Sourcefit Philippines Inc Quezon City, Pilipinas Buong orasThe Service Desk Team Lead is responsible for maintaining Team KPIs, team ticket flow and completion, maintaining personal KPIs, and team client satisfaction. · What's in it for you · -Health Insurance (HMO) · -Competitive Salary · -Expanded maternity leave up to 120 days · -Allo ...
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Technical Service Desk Position
5 araw ang nakalipas
Mightylynx Solution Incorporated Philippines, Quezon City, Pilipinas Buong orasBe part of our company here at Mighty Lynx Solutions Inc. We are looking for a Technical Service Desk who will be assigned here at Northridge Plaza Congressional Quezon City. · Job Qualifications · Bachelor's degree in Computer Science, Information Technology, or related field pr ...
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Service Desk Analyst
5 araw ang nakalipas
Stagwell Philippines, Manila, Pilipinas Buong orasStagwell empowers talented, passionate, and creative leaders with vision to deliver breakthrough ideas on behalf of the worldâs most ambitious clients. · We believe that the differences among us fuel innovation and drive us to achieve extraordinary results. We take great pride in ...
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Service Desk Manager
5 araw ang nakalipas
Safeway Philtech Inc Metro Manila / NCR, Pilipinas Buong orasThe Service Desk Manager is responsible for managing day to day 24/7 service desk operations. Lead the team to focus on successful outcomes. Take overall accountability for incident management and request fulfillment. Apply ITIL Service Management concepts such as Incident and SL ...
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Service Desk Lead
5 araw ang nakalipas
Capgemini Singapore Pte Ltd Metro Manila / NCR, Pilipinas Part timeResponsibilities: Manage and provide effective guidance to a team of 15-20 Service Desk Engineers, delivering L1 IT support from head office and remotely. · Create an inspiring, motivational team environment with an open communication culture. · Monitor individual engineer perf ...
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Service Desk Analyst
5 araw ang nakalipas
Cambridge University Press & Assessment | Manila Philippines, Manila, Pilipinas Buong orasDiscover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge. · We are looking for a Service Desk Analyst who will be a ...
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Service Desk Analyst
5 araw ang nakalipas
Financial Times Manila, Philippines, Pilipinas Buong orasAbout Us · The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It's the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers s ...
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Service Desk Analyst
2 linggo ang nakalipas
Stagwell Manila, PilipinasStagwell empowers talented, passionate, and creative leaders with vision to deliver breakthrough ideas on behalf of the world's most ambitious clients. · We believe that the differences among us fuel innovation and drive us to achieve extraordinary results. We take great pride in ...
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Service Desk Engineer
5 araw ang nakalipas
Booth & Partners Philippines, Manila, Pilipinas Buong orasJob Description · About the Client: · Insentra, originating from four IT professionals in a Sydney garage, has evolved into a global team of industry leaders and experts. Their business ethos revolves around fostering win-win scenarios, nurturing strong relationships with partner ...
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Service Desk Analyst
5 araw ang nakalipas
Prov International (Philippines) Inc Metro Manila / NCR, Pilipinas Buong orasYour Tasks · • Provides 1st to 2nd level Laptop/Desktop, Mobile and account support · • Provide technology monitoring support including cyber security detection, analysis, reporting, and alerting. · • Ensures team documentations for SOPs and technical documentations are update ...
Information Technology Service Desk - Philippines, Quezon City, Pilipinas - Systemantech Inc.
Paglalarawan
Systemantech is Hiring
We're excited to announce 34 IT positions
Onsite Job | Quezon City
Hiring Process
Online Initial Interview via MS Teams
Final interview
Job description
• Primarily responsible for calls and e-mails received via ITG Help Desk hotlines and mailbox.
• Logged all request received on ME SDP Ticketing System and continuously monitor status.
• Ensure that all reported IT-related problems and/or requests received are acted upon within the set standards.
• Responsible for logging and issuing incident ticket numbers for all IT-related incidents as reported or escalated by other IT units or groups in coordination with the Incident Management Team.
• Monitor and update the status accordingly as deemed necessary.
• Receives and handles requests for service, following agreed procedures.
• Promptly allocates calls as appropriate.
• Logs incidents and service requests and maintains relevant records.