- Defines, establishes and maintains proper and harmonious communication so that an open, transparent organization can be created.
- Ensures administration and maintenance of accurate training system, including:
- Annual Training Plan and Budget
- Monthly Training Plan and Report
- Employee Training Record
- Continuous Training Needs Analysis
- Ensures that quality training activities are in alignment with the vision-mission and that the quality tools are understood and used in all levels of the hotel.
- Proactively manages occupational health and safety training activities to prevent accidents and promote a healthy and safe workplace.
- Implements, communicates, clarifies all training-related policies and procedures and proposes modifications to remain current with the units specific needs.
- Analyses the monthly Guest Comments Summary to identify negative guest comment trend in various departments and develops and conducts specific staff training programs to improve hotel services.
- Prepares Training Reports and Training Plans
- Identifies and proposes appropriate Training and Development strategies to ensure lean and responsive organization, and Training and Development interventions to ensure the hotels commitment to employee professional development.
- Contributes to the formulation and implementation of Training & Development policy and procedure in line with the hotels business strategy
- Supports any change initiatives from a Training & Development perspective
- Liaises regularly with the related practitioners and keeps being updated on Training & Development trends in the regions
- Develops and recommends measures to study impact of training conducted
- Continuously updates and designs training modules to ensure it meets the identified needs
- Identifies, develops and defines training needs in order to keep enhancing the stakeholder satisfaction.
- Monitors the inventory and maintenance of the Training Room, Training Aids, Equipment and Materials.
- Continuously updates Corporate Office Training and Development Manual and assists each with the compilation and continuous update of their Training Department Operations Manuals
- Proposes and implements strategies to ensure a continuous improvement of employees knowledge, skills and attitude.
- Ensures the hotels Departmental Trainers are carrying out their duties and responsibilities ensuring their maximum utilization whilst continuously developing their self-development as well.
- Ensures the implementation of new employee induction program.
- Strong effective communicator in writing, business presentations & interpersonal communication
- Graduate of BS Psychology or any behavioral courses
- Masters in Education or Human Management, an advantage
- At least 3 years experience as training manager or the same capacity in a customer service oriented company
- Teaching experience is an advantage
-
Manager, Surveillance Training
3 araw ang nakalipas
NUSTAR Resort Philippines, Central Visayas, Pilipinas Buong orasDepartment · Surveillance Operations · Employee Type · Probationary · Job Responsibilities · Recruitment & Training of new and existing employees. · Assist in preparation & delivery of the Training Package and Lesson Plans for the pre-opening Surveillance Training Program. · Coac ...
-
Senior Training and Quality Manager
3 araw ang nakalipas
Dynata Philippines, Central Visayas, Pilipinas Buong orasPosition Summary · The Call Center Senior Training & Quality Manager will be responsible for overseeing the Global Training and Quality department and will be tasked with the development, implementation, and continual improvement of training and quality assurance programs across ...
-
Instructor Associate Manager
3 araw ang nakalipas
Neksjob Philippines Philippines, Central Visayas, Pilipinas Buong orasInstructor Associate Manager · Location: Cebu City · Responsibliite · Responsible fro managing the end to end planning and execution of ledership and professional deelopement programs in Company Operations. · Include Talent capability assessment, training design & developement, f ...
-
Instructor Associate Manager
3 araw ang nakalipas
Neksjob Philippines Philippines, Central Visayas, Pilipinas Buong orasInstructor Associate Manager · Salary Range:PHP73,300 - PHP139300/month · Location: Cebu City · Instructor Associate Manager · Location: Cebu City · Responsibilities · Responsible for managing the end-to-end planning and execution of leadership and professional development progra ...
-
Technical Training Instructions Head
3 araw ang nakalipas
AboitizPower Philippines, Central Visayas, Pilipinas Buong orasJob Description: · The position is responsible for overseeing the instructions pillar of the business group's (Thermal Power Plants) Technical Academy which mainly functions for the implementation of technical training and development programs for Operations and Maintenance. It w ...
-
Project Management Officer PMO
3 araw ang nakalipas
VISEO ASIA Philippines, Central Visayas, Pilipinas Buong orasResponsibilities · Governance: · Establish the PMO role and create a Center of Excellence in alignment with Project Management Institute (PMI) guidelines, quality standards and company requirements. · Seek implementation efficiencies to meet or exceed the financial expectations e ...
-
Fleet and Shipper Operations Training Officer
3 araw ang nakalipas
Ninja Van Philippines, Central Visayas, Pilipinas Buong orasNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics ...
-
Food and Beverage Manager
3 araw ang nakalipas
HAROLDS EVOTEL Philippines, Central Visayas, Pilipinas Buong orasCompany Description · Harolds Evotel Cebu · Role Description · The Food and Beverage Manager will be responsible for managing daily operations of the food and beverage department, including supervising staff, ensuring high quality service, managing inventory and ordering supplies ...
-
HR Learning and Development Specialist
3 araw ang nakalipas
Datamatics Careers- Philippines Philippines, Central Visayas, Pilipinas Buong orasJob Description: · You will assist and provide support and necessary training to our employees. You will also help them acquire new skills and learn professional development. · Responsibilities:Develop and implement learning strategies for the overall development of our team · Pl ...
-
training officer
3 araw ang nakalipas
Concerted Management Corporation Eastern Visayas, Central Visayas, Pilipinas Buong oras· REGIONAL TRAINING OFFICER · The role will be responsible for training and enhancing the competencies of our Visayas employees. · The RTO will help in the planning and the implementation of training programs and workshops in a way that is interesting and useful to our Motortra ...
-
Associate Product Manager
3 araw ang nakalipas
Hawodtechsolutions Philippines, Central Visayas, Pilipinas Buong orasJob Description: · Job Overview · You will help manage the development and launch process across multiple product lines. Our solutions are in high demand by companies who need to manage and automate privacy compliance. This position is located in Cebu, Philippines, and reports t ...
-
Learning & Development Assistant
1 linggo ang nakalipas
NUSTAR Resort Central Visayas, Pilipinas Buong orasDepartment · Learning & Development · Employee Type · Probationary · Job Responsibilities · Provide administrative support to the training department, including scheduling meetings, managing calendars, and handling correspondence. · Assist with the logistics of training programs, ...
-
Customer Service Rep
1 linggo ang nakalipas
Teradyne Central Visayas, PilipinasResponsibilities · Duties / Essential Functions: · Create and add courses to the Catalogue for Programming and Maintenance Training. · Provide customer assistance for training class registration, tuition fee payment and certificate of training completion. · Process student tui ...
-
Talent Development Manager
3 araw ang nakalipas
Dyninno Group Philippines, Central Visayas, Pilipinas Buong orasWelcome to Dyninno - a group of companies that's all about creating amazing experiences for people We're passionate about providing top-notch products and services in the travel, finance, entertainment, and technology industries across 50 countries. · Our journey began in 2004 wh ...
-
CRM & Data Administrator
3 araw ang nakalipas
MyPass Global Philippines, Central Visayas, Pilipinas Buong orasMyPass Global is on a mission to empower safe, agile & connected communities. Our vision is to become the industry standard platform of record for workforce management and credentialing. Our vision transcends just one industry or geography, it speaks to building a global workforc ...
-
Medical Coding Trainer
3 araw ang nakalipas
Harris Global Business Services (GBS) Philippines, Central Visayas, Pilipinas Buong orasQualifications · Must possess CPC from AAPC and preferably a CPC-I · Must have minimum of 3 years training experience · Must have Advanced English Writing, Reading and Communication · Must have experience training and leading other training members within Coding Department · BS i ...
-
Engineering Manager
3 araw ang nakalipas
Hawodtechsolutions Central Visayas, Philippines, Pilipinas Buong orasJob Description: · Company Description · Our company headquarters located in Japan. It is a Digital Creative Studio/Software Development Company which has 6 branches in 4 countries (Japan, Vietnam, Cambodia, and the Philippines) with over 2500 software developers. · Job Descrip ...
-
HR & Admin Manager
3 araw ang nakalipas
DEVTAC CRM Inc. Philippines, Eastern Visayas, Pilipinas Buong orasThe HR & Admin Manager provides operational oversight of human resources (HR) and administration processes and activities, and ensures proper implementation of human resources and administration policies and procedures. The HR & Admin Manager may also provide recommendations to t ...
-
Surveillance Training Supervisor
3 araw ang nakalipas
NUSTAR Resort Philippines, Central Visayas, Pilipinas Buong orasDepartment · Surveillance Operations · Employee Type · Probationary · Job Responsibilities · Recruitment & Training of new and existing employees. · Assist in preparation & delivery of the Training Package and Lesson Plans for the pre-opening Surveillance Training Program. · Coac ...
-
Mobility Supply Coordinator
3 araw ang nakalipas
Optimum Solutions Pte Ltd Philippines, Central Visayas, Pilipinas Buong orasJob Responsibilities: · ● Driver Recruitment: Identify and recruit potential drivers for our Mobility business. This includes conducting information sessions, interviews, and onboarding new drivers. · ● Driver Management: Maintain a strong relationship with our drivers. Address t ...
Training Manager - Philippines, Central Visayas, Pilipinas - Filinvest Development Corporation
Paglalarawan
FILINVEST COMPANY: QUEST HOTEL AND CONFERENCE CENTER CEBU (PROPERTY SPECIALISTS RESOURCES INC.)Position Summary:
The Training Manager proposes and establishes an appropriate training culture to ensure organizational commitment to its people by ensuring appropriate levels of skills, knowledge and competence in order to achieve highest levels of Owner and Management Team satisfaction and its employee morale thereby maximizing organizational profitability and achieving organizations vision.
Job Responsibilities: