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    Surveillance Training Supervisor - Central Visayas, Pilipinas - NUSTAR Resort

    NUSTAR Resort
    NUSTAR Resort Central Visayas, Pilipinas

    3 araw ang nakalipas

    Default job background
    Buong oras
    Paglalarawan
    Department

    Surveillance Operations

    Employee Type

    Probationary

    Job Responsibilities

    • Recruitment & Training of new and existing employees.
    • Assist in preparation & delivery of the Training Package and Lesson Plans for the pre-opening Surveillance Training Program.
    • Coach new Surveillance team members on the job.
    • Coach team members on an individual basis, presenting new information accurately and in a timely, approachable manner.
    • Lead small teams.
    • Provide team leadership, leading by example.
    • Uphold team members morale, work performance and professionalism by promoting a positive work environment.
    • Maintain team performance by enforcing a positive work environment.
    • Work Operation Supervision.
    • Sustain and manage workplace records, ensuring reports, log entries, etc. are correct and completed in a timely manner.
    • Provide assistance to team members when handling major/ difficult situations, resolve the problem and make sound decision.
    • Assist in the implementation of training modules and lesson plans teaching policies and procedures relating to gaming and cash handling areas.
    • Monitor staff performance and attendance
    • Assist all team members maintain and improve their job skills, and possibly prepare for jobs requiring greater skill.
    • Provide customized training plans to strengthen team members existing skills or teach new ones.
    • Provide performance feedback to team member in a professional manner.
    • Maintain accurate employee file.
    • Deal with conflict situations.
    • Detect conflict situations.
    • Analyze and resolve conflict situations.
    • Promote good working relationship with colleagues
    • Ensure necessary information is conveyed properly in a timely manner to relevant customers and team members.
    • Uphold a professional relationship with customers and team members, ensuring approachability and discretion.
    • Keep and maintain a professional image
    • Confidentiality & Policy.
    • Maintain strict confidentiality of information whilst exercising due diligence to prevent disclosure or improper usage.
    • Comply with all company policies, rules, regulations, procedures and departmental code of conduct and work ethics; and to perform all duties in accordance with the highest professional standards at all times.
    • Give recommendation and/or execute management policies to hire, transfer, suspend, layoff, recall, discharge, re-assign, or discipline employees.

    Qualifications

    • Proven track record of professionalism and integrity.
    • Knowledgeable with Microsoft office suite.
    • Possess good organizational skills and time management.
    • Good interpersonal skills and always approachable.
    • Good command of both verbal and written English.
    • Good attention to details.
    • Collect, analyze & organize information.
    • Communicate ideas & information with Colleagues.
    • Work harmoniously with other team members.
    • Analytic and keen in solving problems.
    • Planning and organizing activities.

    Experience Range Range (Years)

    4 - 5 years

    Job posted on
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