Customer Service Representative - Parañaque, Pilipinas - Linaheim Corporate Services, Inc

Linaheim Corporate Services, Inc Parañaque, Pilipinas

1 oras ang nakalipas

Paglalarawan

JOB SUMMARY:
Customer Service Representative directly interfaces with customers on-line. Manage inquiries, follow-up calls and complaints. Process and modify requests using available online system modifications.

KEY TASK RESPONSIBILITIES:

CALL MANAGEMENT/ACCURACY

1.1 Provide complete and accurate information to customers
1.2 Maintain required and set Service Levels and Quality Standard
1.3 Detailed collection of customer data to facilitate seamless processing of requests
1.4 Provide resolution on customer requests within set parameters of Customer Service Management

CUSTOMER MANAGEMENT

2.1 Maintain telephone courtesy throughout online transaction
2.2 Ensure responsiveness on all types of costumer requests
2.3 Dictate transaction flow and maximize call duration for an ideal period
2.4 Make certain to offer best options to customers when resolving customers concerns

TRAINING

3.1 Attend scheduled training for both hard and soft skills for self-enhancement.
3.2 Attend pre-work briefings to be assured of updated information

REPORTING RELATIONSHIP
Reports to Team Leader

WORKING CONDITION
The Customer Service Representative works in a call center set up.

QUALIFICATIONS/REQUIREMENTS.

Education & Experience:
Candidate must be Graduate of any 4 year course. With 1 year call center experience handling government accounts.

Customer Service Representative

4 araw ang nakalipas

Polytechnic University of the Philippines Philippines, Makati City, Pilipinas Buong oras

Description: · Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus malesuada libero, sit amet commodo magna eros quis urna. Nunc viverra imperdiet enim. Fusce est. Vivamus a tellus. P ...
Customer Service Representative

21 oras ang nakalipas

Linaheim Corporate Services, Inc Parañaque, Pilipinas Contract

JOB SUMMARY:Customer Service Representative directly interfaces with customers on-line. Manage inquiries, follow-up calls and complaints. Process and modify requests using available online system modifications.KEY TASK RESPONSIBILITIES:1. CALL MANAGEMENT/ACCURACY1.1 Provide compl ...
Customer Service Representative

1 linggo ang nakalipas

Neksjob Parañaque, Pilipinas Contract

Customer Service Representative - Tech Account Location: NCRResponsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organizat ...
Customer Service Representative

21 oras ang nakalipas

RecruiterPH Parañaque, Pilipinas Buong oras

Responsibilities:Maintain data entry requirements by following data program techniques and procedures.Process customer and account source documents by reviewing dataBuild a good standing relationship with our customers.Follow communication procedures, guidelines, and policies.Pro ...
Customer Service Representative Voice

1 linggo ang nakalipas

RecruiterPH Parañaque, Pilipinas Buong oras

Responsibilities:Handle complaints, provide appropriate solutions, and alternatives within the time limits.Manage large amounts of incoming calls.Follow communication procedures, guidelines, and policies.Resolve product or service problems by clarifying customers' complaints.Sele ...
Healthcare Customer Service Representative

1 araw ang nakalipas

Manpower Core Group Inc. Parañaque, Pilipinas Buong oras

QUALIFICATIONS:High School Diploma required1-2+ year's Customer Service/Call Center experience preferred, face-to-face customer service experience acceptable as wellKnowledgeable with Scientific / medical device / diagnostics / biotech / pharmaceutical, FDA knowledge preferredExp ...
Thai Customer Service Representative

1 oras ang nakalipas

Aimsen Business Consultancy Parañaque, Pilipinas

Work place : Pearl plaze · Work hours: 12 hours per day · Days off: 2 days per month · If native Thai : · Salary: 65K php after 3 months, 70K php , after 3 months · If Filipino 40K start after 3 month 45K, Filipino with 5K allowance per month ...
Thai Customer Service Representative

2 araw ang nakalipas

Aimsen Business Consultancy Parañaque, Pilipinas Buong oras

Work place : Pearl plaze Work hours: 12 hours per dayDays off: 2 days per month If native Thai : Salary: 65K php after 3 months, 70K php , after 3 monthsIf Filipino 40K start after 3 month 45K, Filipino with 5K allowance per month ...
Healthcare Customer Service Representative

1 oras ang nakalipas

Manpower Core Group Inc. Parañaque City, Pilipinas

QUALIFICATIONS: · High School Diploma required · 1-2+ year's Customer Service/Call Center experience preferred, face-to-face customer service experience acceptable as well · Knowledgeable with Scientific / medical device / diagnostics / biotech / pharmaceutical, FDA knowledge pre ...
Customer Service Representative

21 oras ang nakalipas

Lexie Staffing & Business Consulting Pasay, Pilipinas Contract

Lexie Staffing and Business Consulting is a Recruitment Process Outsourcing (RPO) company based in Bulacan. We help connect talented individuals with new job opportunities that are perfect for them. Our mission is to bridge the gap between what you want and need, providing a bett ...
Customer Service Representative

1 oras ang nakalipas

Lexie Staffing & Business Consulting Pasay, Pilipinas

Lexie Staffing and Business Consulting is a Recruitment Process Outsourcing (RPO) company based in Bulacan. We help connect talented individuals with new job opportunities that are perfect for them. Our mission is to bridge the gap between what you want and need, providing a bett ...
Customer Service Representative

1 linggo ang nakalipas

Metacom BPO Pasay, Pilipinas Buong oras

We are hiring Customer Service Representative for Travel accountQualifications- No BPO experience needed- Open for fresh graduates/college undergraduates- With good to excellent communication skills- Must be willing to work onsiteSalary- Up to 20K monthly- 13th month pay- HMO- Pa ...
Customer Service Representative

1 linggo ang nakalipas

Lexie Staffing and Business Consulting Pasay, Pilipinas Contract

An insurance customer service representative manages insurance company inquiries, resolves service problems, documents customer requests, and finalizes policy adjustments. Additionally, they assist insurance agents and sales representatives in resolving customer complaints. ...
Customer Service Representative

4 araw ang nakalipas

Epta Refrigeration Philippines Inc Metro Manila / NCR, Southern Tagalog, Pilipinas Buong oras

· • Helps customer with complaints and questions · • Gives customer information about products and services, take orders, and process returns. · • Prepares Debit Notes or billing for Service Calls · • Ensures that Work Sheet Debit Notes for the month are submitted to Finance ...
Customer Service Representative

4 araw ang nakalipas

Empleyo Pasay, Pilipinas Buong oras

CALL CENTER AGENTS NEEDEDLOCAL AccountsInternational AccountsVoice and Non-voice AvailableNew to the BPO industry?Don't worry We offer FREE call center trainingSelf-pacedWatch it anytime, anywhereWatch it on mobile, laptop or computerQualifications:At least HS/SHS graduateGood co ...
Customer Service Representative

21 oras ang nakalipas

Asite Travel Technical Inc. Pasay, Pilipinas Buong oras

Providing introductory information to new customersEnsuring that customers are satisfied with products or servicesFollowing up with clients or customers to check that they're still satisfied with any purchasesLetting customers or clients know about additional products or services ...
Customer Service Representative

21 oras ang nakalipas

Dempsey Pasay, Pilipinas Buong oras

Education: College GraduateWork Experience: With 1-2 years' experienceSkills/certifications: With Customer Service experience. CSR Background should not be limited to the following:Credit Card outbound/inbound, Credit Card Fraud, e-wallet customer service, bills payment/remittanc ...
Customer service representative

4 araw ang nakalipas

Asite Travel Technical Inc. Pasay, Pilipinas

ONSITE · Qualifications: · Must prepare how to communicate with clients · With good communication Skills · With Experience 6 months As CSR from Pogo · Computer literate: Typing skills 45WPM · stay-out set up · plus points have BPO experience. ...
Customer Service Representative

21 oras ang nakalipas

MLSN FRANCHISING SOLUTION CORPORATION Pasay, Pilipinas Contract

MLSN is currently seeking qualified and motivated individuals to join our team as Administrative Assistants. If you have a keen eye for detail, excellent organizational skills, and a passion for supporting the smooth functioning of an office environment, we encourage you to apply ...
Customer Service Representative

1 oras ang nakalipas

Gratitude Philippines Pasay, Pilipinas

Travel: · DOJ: March 11 & 18 · Salary: · Min Basic Pay · Mid Basic Pay · Max Basic Pay · Complexity Allowance · Process Allowance · ₱17,000.00 · ₱6,500.00 · ₱3,000.00 · plus 2675 standard allowance · Qualifications: · 1 year bpo experience (voice) · at least 6 months experience i ...