- Monitor, analyze and evaluate the coaching documentation of program coaches, trainers, and support supervisors to identify strengths and opportunities when it comes to coaching behaviors that drive performance
- Support and partner with Operations and Training by providing ACM insights to improve the quality of coaching across the organization
- Partner internally with the Leadership and Organizational Development Team when it comes to creating recommendations and action plans when it comes to high potential, coach, and trainer development
- Inspect the ready-set-go plan of coaches and trainers to ensure proper implementation of effective action plans and daily activities
- Monitor and provide feedback to mentors when it comes to agent behavior identification, skill transfer, and effective feedback
- Must have at least two years of tertiary education or senior high school education equivalent
- At least one year of experience in supervisory, training delivery or quality assurance role is highly preferred
- Strong interpersonal skills with the ability to work effectively with a wide range of staff and clients in a diverse environment are preferred.
- Experience working in a Call Center environment is preferred.
- Has a keen eye for detail and is highly analytical
- Intermediate to advance excel and PowerPoint skills
- Effective communication skills, both written and verbal
- Self-driven and can work independently
-
Training and Development Analyst
1 araw ang nakalipas
Neksjob Philippines Quezon City, PilipinasPosition: Business Interlock Analyst / Training and Development Analyst · Location: Quezon City, Metro Manila · Key Responsibilities: · Customer Relationship Management: · Establish, develop, and maintain customer relationships. · Training Delivery Planning: · Translate high-leve ...
-
Training and Development Analyst
2 araw ang nakalipas
Neksjob Philippines Quezon City, Pilipinas Buong orasPosition: Business Interlock Analyst / Training and Development AnalystLocation: Quezon City, Metro ManilaKey Responsibilities:Customer Relationship Management:Establish, develop, and maintain customer relationships.Training Delivery Planning:Translate high-level requirements int ...
-
Process and Development Analyst
5 araw ang nakalipas
Dempsey Quezon City, Pilipinas ContractProcess & Development AnalystProject BasedASAP8:30 am - 7:00 pmMonday to Friday, 1 day WFHCubao, E. Rodriguez, Quezon CityLeave credits, HMO, Rice Allowance, Company Uniform, Employee DiscountInitial Interview, Technical Interview & Final InterviewBothBachelor's Degree Graduate i ...
-
Process & Development Analyst
1 araw ang nakalipas
DEMPSEY RESOURCE MANAGEMENT INC. Quezon City, PilipinasMonday to Friday, 1 day WFH · Bachelor's Degree Graduate in any related courses · With at least two (2) years of related experience in business process and development · Have good knowledge of business modeling terminology · Have good knowledge of Business Process Modeling Notati ...
-
Business Development Analyst
2 araw ang nakalipas
ArcOn Brands Manila, Pilipinas Buong orasTHE COMPANY · Headquartered in Hong Kong and with a key focus on Greater China, ArcOn Brands is an established brand management and consultancy company that works with a select portfolio of clients. Our expertise includes brand launch and management, post-launch service support, ...
-
Business Development Analyst
1 linggo ang nakalipas
ONE Esports Manila, PilipinasThis is a key role in shaping the future of ONE Esports and presents an opportunity for quick advancement in a rapidly growing company. You must be a superstar who seeks a fast-paced start-up environment and who is filled with a desire to be a part of something great. · You will ...
-
Learning and Leadership Development Senior Analyst
6 araw ang nakalipas
Neksjob Philippines Mandaluyong, PilipinasHR Learning and Leadership Development Senior Analyst · Location: Mandaluyong City · DUTIES/RESPONSIBILITIES: · Understand respective needs of individuals and teams. Identify or develop existing learning assets, creating viable solutions. Deploy knowledge, collaboration, commun ...
-
ServiceNow Development Analyst Manager
2 araw ang nakalipas
JTI (Japan Tobacco International) Manila, PilipinasWe are JTI, Japan Tobacco International, and we are present in 130 countries.We have spent years innovating, creating new and better products for the consumers to choose from. This is our business. But not only.Our business is our people. Their talent. Their potential. We believe ...
-
Jr. HR Analyst for Learning and Development
1 araw ang nakalipas
TV5 Network, Inc. Mandaluyong, PilipinasRESPONSIBILITIES · • Build and establish annual training plan and calendar. · • Facilitate the New Employee Orientation (NEO) and develop new strategies and topics enhance the onboarding experience of new hires. · • Maintain inventory of New Employee kits and ensure timely replen ...
-
HR Learning and Leadership Development Senior Analyst
6 araw ang nakalipas
Neksjob Philippines Mandaluyong, Pilipinas PermanentHR Learning and Leadership Development Senior AnalystLocation: Mandaluyong City DUTIES/RESPONSIBILITIES: Understand respective needs of individuals and teams. Identify or develop existing learning assets, creating viable solutions. Deploy knowledge, collaboration, communication a ...
-
Quality Analyst for Software Development Company
3 araw ang nakalipas
DEMPSEY RESOURCE MANAGEMENT INC. Makati, PilipinasQUALITY ANALYST · JOB DESCRIPTION: · Performs analysis, design, implements, and executes the test cases, test procedures, and test · strategy. · Work with Engineering and Product team to build quality products and design test strategy · Document results of tests for the sof ...
-
Insurance Market Development Analyst
2 araw ang nakalipas
S&P Global Taguig, Pilipinas Buong orasAbout The Role · Grade Level (for internal use): · 10 · TheRole: Market Development Analyst, APAC · The Team · Part of the Industry & Company Data Solutions group, the market development focuses on our insurance product across multiple segments, personas, and regions. In order to ...
-
Application Development Senior Analyst
12 oras ang nakalipas
Goodyear Tire and Rubber Company Taguig, PilipinasJob Description: · Global Manufacturing IT provides Manufacturing applications and architectural standards for Goodyear's manufacturing execution systems that are used to empower our manufacturing plants to produce high-quality tires efficiently and with minimized losses. The qua ...
-
Application Development Senior Analyst
6 araw ang nakalipas
Goodyear Taguig, PilipinasLocation: PH - Philippines - A5R0 · Goodyear Talent Acquisition Representative: Dan Dave Alberto · Sponsorship Available: No · Relocation Assistance Available: No · Job Description: · Global Manufacturing IT provides Manufacturing applications and architectural standards for G ...
-
Global Business Development and Client Services Analyst
2 araw ang nakalipas
Percepta Cainta, PilipinasSummary · The Global Business Development and Client Services Analyst is a remote role that is responsible for supporting B2B sales enablement efforts to acquire new clients and grow the embedded base. · The Global Business Development and Client Services Analyst will dig deeper ...
-
Analytical Development Analyst
6 araw ang nakalipas
Workbridge Corporation Bulacan, Pilipinas PermanentGraduate of BS Biology, BS Environmental Science, BS Chemical Engineering and BS Pharmacy.Fresh Graduate are welcomeKindly send your resume .comFaceboook Name: WB Malolos ...
-
Analytical Development Analyst
6 araw ang nakalipas
Workbridge Corporation Bulacan - Central Luzon, PilipinasGraduate of BS Biology, BS Environmental Science, BS Chemical Engineering and BS Pharmacy. · Fresh Graduate are welcome · Kindly send your resume · Faceboook Name: WB Malolos ...
-
Analyst - Learning & Development
2 araw ang nakalipas
Verizon Muntinlupa City, Pilipinas Buong orasWhen you join Verizon · Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe t ...
-
SOC Analyst Level 2
2 araw ang nakalipas
Microsourcing Philippines Inc Quezon City, Pilipinas Buong oras· With over 8,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider. · SOC Analyst Level 2, be 100% YOU with MicroSourcing · A SOC Analyst Level 2 is expected to: · The core objectives and resp ...
-
Product Analyst
2 araw ang nakalipas
Sourcefit Quezon City, PilipinasPosition Summary · We are seeking a skilled Product Analyst to join our team. The Product Analyst will collaborate closely with stakeholders and the Product Owner to define requirements, analyze options, and contribute to the development of epics and user stories. The ideal candi ...
Leadership and Organizational Development Analyst - Quezon City, Pilipinas - AFNI Philippines Inc.
Paglalarawan
Leadership and Organizational Development Analyst
Position Purpose:
The Leadership and Organizational Development Analyst is mainly responsible for helping drive business performance by rigorously inspecting the quality of coaching documentation of high potentials and frontline leadership. This role will also monitor the implementation of other critical leadership processes across all programs, training, and other support departments in Afni.
Essential Functions and Responsibilities:
Requirements
Minimum Job Requirements (Education, Experience, Skills):