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    CRM Specialist ?Onsite ?BGC, Taguig City - Philippines, Taguig, Pilipinas - Eastvantage Business Solutions Inc.

    Eastvantage Business Solutions Inc.
    Eastvantage Business Solutions Inc. Philippines, Taguig, Pilipinas

    6 araw ang nakalipas

    Default job background
    Buong oras Teknolohiya/Internet
    Paglalarawan
    About the role:

    About the role:

    • Manage and run campaigns for our leads and existing customers.
    • This can be executed through our CRM platform (Netcore) and even outside the platform if needed through manual interventions.

    Our CRM resource will:

    1. Execute campaigns from the business model which would include:

    • Processing of database
    • Templating of copies/materials in the platform
    • Creation of journeys in the platform
    • Scheduling of sending materials to selected base/segments through different channels
    • Coordination with Tech and Netcore for platform developments/improvements
    • Coordination with GCash for scheduling and blasting of materials through GCash channels

    2. Create post-mortem reports for campaigns/materials that ran

    • delivery rate, open rate, click rate, conversion rate, suggestions for improvement
    Position requirements:

    Position requirements:

    . Proficient in Excel and has experience managing reports/processing data

    . Experience working in CRM systems

    . Familiar in HTML and email templating

    . Strong verbal and written communication skills

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