Workforce Analyst - Philippines, Pilipinas - WHR Global Consulting

Workforce Management Analyst

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Analyst will be a part of the team supporting our Customer Service Center ensuring service levels agreements are met on an hourly, daily, and weekly basis. They will analyze real time patterns and make necessary adjustments in partnership with front line leaders. This candidate w ...

Workforce Management Analyst

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Company Description · transcosmos Asia Philippines Inc. is a subsidiary of transcosmos inc., headquartered in Japan. transcosmos offers a wide range of services including Cost Reduction Services (contact center, back-office services, order management, etc.) and Sales Expansion Se ...

Workforce Management Analyst II

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Job Summary: · This position is responsible for providing accurate schedules based on call volume patterns and trends, attrition rates and contact center productivities. The analyst should be able to make decisions on behalf of the Operations to adjust staffing due to unexpected ...

Workforce Management Analyst I

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Job Summary: · Proactively monitors service levels, efficiency and execute plans that will improve service deficiencies as they relate to volume, average handle time or forecast. Must have knowledge of what is taking place in the business the day before the event occurs, such as ...

Workforce Coordinator

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Title: Workforce Coordinator · Level: Supervisor/Assistant, Manager · Work arrangement: Hybrid (Manila/Cebu/Dumaguete) · This position is responsible for coordinating Workforce functions which includes management of workforce personnel, headcount, forecasting, reporting, capacity ...

Mgr Workforce Mgmt

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Description: · Manages Real Time Analysts and Scheduling and Forecasting Analysts. Primary duties may include, but are not limited to: Monitors forecasting effectiveness and accuracy at all levels. Ensures service levels and productivity goals are met. Implements and maintains wo ...

Workforce Senior Specialist

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Job DescriptionThe Scheduling Analyst's primary role is to take accountability for creating, supporting and managing the most efficient and cost effective workforce rostering processes for both Internal and Partner teams · Skills RequiredIdentify and implement improvements & enh ...

Workforce Manager

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QUALIFICATIONS: · • 7+ years of experience in WFM, with complete background in Real Time, Scheduling, Forecasting, Capacity Planning, and handling groups of analyst · • College Graduate preferably from a reputable school. · • With strong background in multiple call center envir ...

Real Time Analyst

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Real Time Analyst · 22, ,000.00Your career as a Scheduler will hone your analytical and strategic skills by managing the development of robust staffing plans and forecasting analysis to meet customer demand and service level objectives. · Job SummaryHMO on Day 1 · Receive promisi ...

Real Time Analyst, Work Force Management

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We are currently seeking a highly motivated and detail-oriented individual to join our team as a Real-Time Analyst. · As a Real-Time Analyst, you will be a vital part of our operations, ensuring the seamless and efficient delivery of healthcare support services. You will collabor ...

Analyst, Base/Battery/Ferrous Metals Markets

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· S&P Global Commodity Insights · In this dynamic role, you will gather content relating to metal market supply and demand components concentrating on ferrous or non-ferrous metals, battery materials, or other critical minerals, analyzing this data to produce insightful forward- ...

Analyst, Base/Battery Metals

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· S&P Global Commodity Insights · In this dynamic role, you will gather content relating to metal market supply and demand components concentrating on ferrous or non-ferrous metals, battery materials, or other critical minerals, analyzing this data to produce insightful forward- ...

Human Resources Associate

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ESSENTIAL DUTIES and RESPONSIBILITIES: ·  Support the OE Analyst in coordinating data across different process ·  Supports the OE team in Competency Management System (incl. · competency model design, competency profiling activities, competency gap · analysis, etc.) ·  Suppo ...

Associate Research Analyst, Aluminum and Ferrous Metals

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· About the Role: · 09S&P Global Commodity Insights · In this dynamic role, you will gather content relating to metal market supply and demand components concentrating largely on ferrous metals, such as steel and scrap, analyzing this data to produce insightful forward-looking r ...

Senior Business Development Manager

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Opportunity to leverage your career and foster relationships in FSI. · Become a part of a high growth company which offer various digital solutions. · About Our Client · A leading credit bureau in the Philippines providing workforce, business and consumer solutions to enable fast ...

Associate Research Analyst, Aluminum and Ferrous Metals

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About The Role · Grade Level (for internal use): · 09 · S&P Global Commodity Insights · The Role: Associate Research Analyst, Aluminum and Ferrous Metals · In this dynamic role, you will gather content relating to metal market supply and demand components concentrating largely on ...

Japanese Data Analyst

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· The Team: The ownership team's main mission is to provide our clients through our platform with the most accurate data on a timely manner. Our goal is to study the market's legislation and the different public financial data sources that will allow us, together with the tech t ...

Manager, Document

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Job Description · This position manages single to multiple Project Document & Data Management (PDDM) functions for one or several projects. This role provides supervision, direction, and training to PDDM Technicians, Specialists, Supervisors, and Analysts (on and off site). Havin ...

Data Research Analyst, Market Data

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· About the Role: · 07About the Role: Data Research Analyst, Market Data (Debt Capital Structure and Pricing) · The Team: · As a part of the team, you will deliver and maintain accurate, complete, and timely data sets while considering the business unit's global interests and ne ...

Senior Full Stack Developer

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Important reminder before you proceed: · • This is NOT a Work from home set up · • You will be required to report on our Ayala-Alabang office · • This is a night shift position (New York Time EST) · Company Description · Stealth Solutions is a dynamic digital marketing company wi ...