- Ensure new employees are oriented to the organization, its policies, facilities, etc.
- Facilitate Employee Training and Development
- Manage individual and team scorecard per month
- Provide ongoing guidance to employees in the forms of ongoing coaching and mentoring
- Conduct performance appraisal on a regular basis and participate in annual review process
- Develop and implement PIP if performance is not adequate
- Approve and monitor daily team attendance
- Regularly review the needs of employees
- Help, discuss, evaluate, and resolve personal and work issues among team members
- Inform and monitor employees during times of crisis or disaster to assess situation
- Inform the manager of the current situation of team members and recommend solution
- Submit regular operation performance status reports to local leadership team
- Generate monthly performance update to BU stakeholder
- Update all necessary reports needed by Stakeholders
- Ensure all reports are accurate, updated and submitted on time
- Gain good understanding of the business to be able to monitor accuracy of work, identify opportunities to develop people, improve processes and drive results
- Work in production to effectively coach and mentor team members as well as assist in production due to business requirements i.e., volume influx, staffing issues etc.
- Develop and implement support plans for overall department operations to meet service level objectives and metrics and manage day-to-day operations
- Conduct monthly operations review and execute action items agreed with the manager and business unit partners
- Drive key initiatives to facilitate team process improvement and efficiency as well as partner with Leadership to implement critical actions
- Manage and facilitate the corrective action process, partnering with the Manager
- Process audit – support annual process audit activities
- Operations Standard – support compliance with established processes
- Bachelor's degree in any field
- At least 2 years of supervisory experience
- Must have excellent written and verbal communications skills and the ability to effectively collaborate across all levels of the organization
- Proven success at managing change
- Strong organizational, prioritization and delegation skills
- Proven problem solving and analytical skills
- Detail oriented and project management skills
- Competitive salary with annual increase and incentive
- Career Development Programs
- 24 Paid Time-offs annually, 30 Paid Time-offs on the 5th year
- Comprehensive HMO for you and up to 4 Dependents
- Day 1 Life and Accident Insurance
- Flexible Retirement Plan
- Hybrid Work Set up. IT equipment will be provided.
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Operations Supervisor
6 araw ang nakalipas
Getklean Philippines, Quezon City, Pilipinas Buong orasThis is a full-time on-site Operations Supervisor role located in Quezon City. The Operations Supervisor will be responsible for overseeing the day to day operations of the cleaning team, including scheduling, training, and supervising cleaning staff, managing budgets, and ensuri ...
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Operations Supervisor
1 linggo ang nakalipas
Getklean Quezon City, Pilipinas Buong orasThis is a full-time on-site Operations Supervisor role located in Quezon City. The Operations Supervisor will be responsible for overseeing the day to day operations of the cleaning team, including scheduling, training, and supervising cleaning staff, managing budgets, and ensuri ...
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Operations Supervisor
1 linggo ang nakalipas
TGServices, Inc. Quezon City, Pilipinas Buong oras1. Manage and supervise TG site operations to meet client requirements and expectations.2. Submits weekly report/updates on operational activities, client and employee concerns, other matters of importance for decision and appropriate action.3. Identify, conduct and recommend tra ...
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Operations Supervisor
6 araw ang nakalipas
WNS Philippines, Quezon City, Pilipinas Buong orasJob Description: · Communicates with employees and customers to ensure prompt and courteous attention to all questions regarding products and services · Responsible for knowing the intricacies and compliance standards of all key benefit management programs · Works collaboratively ...
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Operations Supervisor
6 araw ang nakalipas
WNS Philippines, Quezon City, Pilipinas Buong orasJob Description: · Develop, lead, motivate and manage a highly engaged team of consultants within a contact center or payables environment. · Enable and drive the team to deliver first contact resolution and great customer experiences across the buy, care, change, pay, renew and ...
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Operations Admin Supervisor
6 araw ang nakalipas
Happy Skin Philippines, Quezon City, Pilipinas Buong orasJob purpose · Responsible for providing operational & merchandising support to Operations Team. · Duties and responsibilities · Report directly to the Head of Operations · Process necessary business permits and government mandated requirements for all company-owned stores · Proc ...
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Operation Supervisor
4 oras ang nakalipas
Park Secure Pasig, PilipinasJOB SUMMARY · The Operation's Supervisor directly reports to the Operations Manager of the day-to-day. Operations of the assigned · Car park's functions and duties. The Operations Supervisor carries out responsibilities in all of the following functional areas: · Operational Func ...
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Operations Supervisor
4 oras ang nakalipas
Rucs Konsult Corporation Mandaluyong, Pilipinas Buong orasThe Operations Supervisor is primarily responsible in ensuring effective delivery of operational services critical to expansion and maintenance of core business requirement. The position shall be equally responsible to provide leadership with effective supervision to ensure effec ...
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Operations Supervisor
4 oras ang nakalipas
SmartBooks, Inc. Pasig, Pilipinas Buong orasREQUIREMENTS · - College Degree · - Must have 2-3 years experience in Workforce Management · - Experience with forecasting and scheduling · - With supervisory experience handling Lead RTA or Lead WF · - Experience in handling all LOB (Email, chat and voice) ...
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Store Supervisor Operations
6 araw ang nakalipas
South Star Drug Inc Metro Manila / NCR, Pilipinas Buong orasJOB SUMMARY: · Responsible for the achievement of sales target, and structures in merchandise display, good housekeeping and customer service of the department. · QUALIFICATIONS: · Customer Service Skills · Problem-Solving Skills · Communication Skills · Leadership Skills ...
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Energy Trading Operations Supervisor
4 oras ang nakalipas
WHR Global Consulting Pasig, Pilipinas Buong orasJob Objective/s · The main objective of Trading Operations Supervisor is to ensure conformity to Trading Platforms including but not limited to NMMS, NGCP AS Web System, CPEMS, CRSS and PREM. Trading Operations Supervisor shall be responsible in ensuring that the trading strategy ...
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IT Operations Supervisor
6 araw ang nakalipas
John Clements Consultants Inc Taguig, Pilipinas Buong orasJob Title : IT OPERATIONS SUPERVISOR Active 2Education : (IT) or graduate · Location : ONSITE / HYBRID / 1 day WFH/ REMOTE · SHIFT : DAY / MID NIGHT · LOCATION : BGC, Taguig City · JOB DESCRIPTION : · Operations Management : · • Ensure the delivery of the committed support ...
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Operations Supervisor
4 oras ang nakalipas
VCC Link, Inc. Pasay, PilipinasQualifications: · - Must have 3-5 year's overall experience with US or International BPO · - Minimum of 1-2 year's experience as Team Lead or Supervisor in US investment or capital market · - Bachelor's degree required or completed 2 years in college · Location: Pasay ...
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Operation Supervisor
4 oras ang nakalipas
WHR GLOBAL CONSULTING Taguig, PilipinasAt least 1 year of operation management experience · Must have good administrative and operations management experience · Preferably with experience in Food Retail Manufacturing · Willing to work in BGC Taguig ...
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Operation Supervisor
1 linggo ang nakalipas
WHR GLOBAL CONSULTING Taguig, Pilipinas Buong orasAt least 1 year of operation management experienceMust have good administrative and operations management experiencePreferably with experience in Food Retail ManufacturingWilling to work in BGC Taguig ...
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Operations Supervisor
2 linggo ang nakalipas
Dionne Food Concept OPC Taguig, Pilipinas PermanentPlanning and executing departmental budgets. · Overseeing inventory needs and undertaking office management and administration. · Coming up with effective strategies to enhance the organization's financial health. · Motivating and supervising employees. · Evaluating the performan ...
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Cash Operations Lead Supervisor
1 linggo ang nakalipas
Neksjob Philippines Makati, Pilipinas Buong orasCash Op Lead Supervisor | Nightshift Salary: PHP35000/month Location: Ayala, Makati We are seeking an experienced Cash Op Lead Supervisor to oversee our cash operations and provide leadership to the cash handling team. The ideal candidate will be responsible for managing the day- ...
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Cash Operations Lead Supervisor
4 oras ang nakalipas
Neksjob Philippines Makati, PilipinasCash Op Lead Supervisor | Nightshift · Salary: PHP35000/month · Location: Ayala, Makati · We are seeking an experienced Cash Op Lead Supervisor to oversee our cash operations and provide leadership to the cash handling team. The ideal candidate will be responsible for managing ...
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Cash Operations Lead Supervisor
1 linggo ang nakalipas
Neksjob Philippines Makati, PilipinasCash Op Lead Supervisor | Nightshift · Salary: PHP35000/month · Location: Ayala, Makati · We are seeking an experienced Cash Op Lead Supervisor to oversee our cash operations and provide leadership to the cash handling team. The ideal candidate will be responsible for managing ...
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Information Technology Operations Supervisor
6 araw ang nakalipas
Conifer Health Solutions Taguig, Philippines, Pilipinas Buong orasThe IT Ops Supervisor will be part of Global Business Center Information Technology team and will report to IT Operations Manager/Team Lead. This position is responsible for working with other GBC IT vertical leaders/teams, HQ IS, Workstream Team Leads/Managers/Directors and as r ...
Operations Supervisor - Philippines, Quezon City, Pilipinas - Reed Elsevier Philippines
Paglalarawan
People and Performance Management
Conflict / Crisis Management
Reporting
Operational and Process Management
Qualifications:
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