- Portal management - processing incoming confirmations through an online portal, rescheduling and scheduling patients electronically; importing patient demographics.
- Medical Insurance verification and Vision Insurance verification through calls and online portals.
- Processing incoming e-faxes, attaching to the proper patients & creating necessary to-do's for team members.
- VSP & EyeMed Check Posting
- Monitoring, initiating and responding to patient communication through Weave - our online messaging system.
- Responding to weaves from our team members to address patient needs
- Emailing patients and team members as needed; sending glasses & contact lens prescriptions.
- A/R Adjustments
- Filing Vision Claims electronically
- Managing a personal to-do list in our software; to-do's assigned by others, can also use it for their own to-do's
- Attaching scans to patient charts
- Entering in data to weekly KPI & Scorecard Tracking
- Other admin/billing/insurance/communication tasks as assigned.
- Bachelor's Degree in any field.
- At least 1-2 years of experience in a Virtual Assistant or Secretarial or Administrative Assistant role.
- At least 1-2 years of Healthcare Background or Experience; familiar in HIPAA Regulations
- Excellent written and verbal communication skills. Preferrably a friendly and warm communicator.
- Excellent Computer Skills; can type a minimum of 45 WPM.
- High level of accuracy and attention to detail.
- Great organizational skills, including time management and ability to manage daily, weekly, monthly tasks and prioritize workflow and meet deadlines successfully.
- Amenable to Work on Night Shift.
- Has own space and stable internet connection for Work From Home.
- Competitive Total Rewards (Compensation, HMO with free dependents, Group Life Insurance, and Performance bonuses)
- A very collaborative work culture
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Virtual Administrative Assistant - Metro Manila / NCR, Central Luzon, Southern Tagalog, Pilipinas - Microsourcing Philippines Inc
Paglalarawan
With over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.Virtual Admin Assistant, be 100% YOU with MicroSourcing
A Virtual Admin Assistant (With Healthcare Expe) is expected to:
HMO Prior-Authorizations:
Coordinating with patients' Primary Care Physicians via fax and phone to acquire HMO's for upcoming visits when needed.
Preferred but not required:
Background in Medical Billing and Insurance Verification Process