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    Virtual Administrative Assistant - Metro Manila / NCR, Central Luzon, Southern Tagalog, Pilipinas - Microsourcing Philippines Inc

    Microsourcing Philippines Inc background
    Buong oras
    Paglalarawan
    With over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.

    Virtual Admin Assistant, be 100% YOU with MicroSourcing

    A Virtual Admin Assistant (With Healthcare Expe) is expected to:


    • Portal management - processing incoming confirmations through an online portal, rescheduling and scheduling patients electronically; importing patient demographics.
    • Medical Insurance verification and Vision Insurance verification through calls and online portals.
    • Processing incoming e-faxes, attaching to the proper patients & creating necessary to-do's for team members.

    HMO Prior-Authorizations:
    Coordinating with patients' Primary Care Physicians via fax and phone to acquire HMO's for upcoming visits when needed.


    • VSP & EyeMed Check Posting
    • Monitoring, initiating and responding to patient communication through Weave - our online messaging system.
    • Responding to weaves from our team members to address patient needs
    • Emailing patients and team members as needed; sending glasses & contact lens prescriptions.
    • A/R Adjustments
    • Filing Vision Claims electronically
    • Managing a personal to-do list in our software; to-do's assigned by others, can also use it for their own to-do's
    • Attaching scans to patient charts
    • Entering in data to weekly KPI & Scorecard Tracking
    • Other admin/billing/insurance/communication tasks as assigned.
    What it takes to be part of our team:


    • Bachelor's Degree in any field.
    • At least 1-2 years of experience in a Virtual Assistant or Secretarial or Administrative Assistant role.
    • At least 1-2 years of Healthcare Background or Experience; familiar in HIPAA Regulations

    Preferred but not required:
    Background in Medical Billing and Insurance Verification Process


    • Excellent written and verbal communication skills. Preferrably a friendly and warm communicator.
    • Excellent Computer Skills; can type a minimum of 45 WPM.
    • High level of accuracy and attention to detail.
    • Great organizational skills, including time management and ability to manage daily, weekly, monthly tasks and prioritize workflow and meet deadlines successfully.
    • Amenable to Work on Night Shift.
    • Has own space and stable internet connection for Work From Home.
    What's in it for you


    • Competitive Total Rewards (Compensation, HMO with free dependents, Group Life Insurance, and Performance bonuses)
    • A very collaborative work culture

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