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    Client Experience Specialist - Philippines, Quezon City, Pilipinas - MicroSourcing

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    Buong oras Teknolohiya/Internet
    Paglalarawan
    With over 8,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.

    Client Experience Specialist, be 100% YOU with MicroSourcing

    An Client Experience Specialist is expected to:
    . Preparation of different payroll reports per cutoff (BIC, Active List, RPA, Disputes, etc)
    . Attendance processing
    . Monitoring/requisitions of office and coffee supplies Prepares Incident Reports for both COC violation and performance
    . Updating of internal trackers for any employee movement
    . Liaise with other departments for any account concern.
    . Perform other related duties as required, e. g. attending to clients' work-related needs and acting as point-person for any staff concern.
    . Responsible in providing feedback to the Account Manager on the completion of each task of the team.
    . Responsible in creating reports for the day-to-day Operations including Attendance, Action Items, Minutes of the Meeting Agreements, Open Items of other departments.
    . Responsible in handling administrative tasks of all Operations Leads supported

    QUALIFICATIONS:

    1. MicroSoft Excel - should at least know how to create excel forms, formulas and have an idea on Macros
    2. Proactive - should be proactive to make follow ups from other departments without the need for instruction from the AM/OM
    3. Minutes of the Meeting - Very attentive to details of any conversation we have during meetings
    4. Willing to work long hours

    Whatu0027s in it for you
    • Competitive Total Rewards (Compensation, HMO, and Group Life Insurance)
    • A very collaborative work culture
    Find a balance between work and life that fits you. Do what you do best with MicroSourcing

    For more information, visit
    .Terms & Conditions apply

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