Client Services Coordinator - Taguig, Metro Manila

Para lamang sa mga rehistradong miyembro Taguig, Metro Manila, Pilipinas

1 buwan ang nakalipas

Job summary

About Us As a market leader in Business Process Optimization and IT services for over 20 years Canon Business Services Centre Philippines helps organizations optimize automate and transform their operations setting them up for greater growth We work collaboratively with customers to get the results they want delivering bespoke solutions designed to meet and exceed their business needs overcoming challenges freeing them up to focus on what sets them apart When you join Canon Business Services Centre youre rewarded with culture that values you empowered to focus on your career progression turn your goals into reality as an integral part of groups success Client Services Coordinator Service Management acts as liaison Customer Service Desk maintain high service standards efficiently handle user requests Key responsibilities include managing Canon-related service tickets raising incidents in Canons ITSM Tool providing second-level support assisting with IMACD requests ensuring exceptional customer satisfaction meeting service levels Qualifications Minimum of two years relevant professional experience technical support or customer service Tertiary qualifications in Business Management or equivalent Strong time management skills ability multitask Excellent verbal communication written communication skills High level of accuracy attention detail Advanced computer skills particularly Microsoft Word Excel PowerPoint Knowledge Salesforce ServiceNow Cherwell any IT System Management Ability work independently team Proven analytical skills experience understanding requirements implementing solutions If this sounds like you wed love apply We believe power inclusive diverse workforce trust bring authentic self work we will focus making sure together make strong contribution broader community which operate Where possible flexible working arrangements norm know better work-life balance improve motivation performance productivity Equal opportunity employer all applicants will be considered Benefitsperks may vary depending nature employment Canon Group country where work All applicants must eligible country applying application Looking join diverse team Apply online now Successful applicants notified next steps

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