Production Team Leader - Biñan City
1 buwan ang nakalipas
Job summary
This is a production team leader position for a Japanese manufacturing company.
Paglalarawan ng trabaho
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Mga katulad na trabaho
Foster a positive work environment to keep employee turnover low and motivation high. · Metric Management: Monitor real-time performance to hit KPIs like CSAT (Customer Satisfaction), AHT (Average Handle Time), and SLA (Service Level Agreements). · Culture & Retention: Foster a p ...
1 buwan ang nakalipas
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Monitor real-time performance to hit KPIs like CSAT (Customer Satisfaction), AHT (Average Handle Time), and SLA (Service Level Agreements). Conduct one-on-one sessions to review agent performance, provide feedback, and create improvement plans. Generate daily, weekly, and monthly ...
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