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    Product Video Creator - Taguig, Pilipinas - Hawodtechsolutions

    Hawodtechsolutions
    Hawodtechsolutions Taguig, Pilipinas

    1 araw ang nakalipas

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    Buong oras Teknolohiya/Internet
    Paglalarawan

    Product Video Creator

    Purpose:

    Join our team as a Product Video Creator and play a crucial role in bringing our global product vision to life. You'll be tasked with crafting engaging videos to help both our customers and staff grasp the ins and outs of our products. Reporting to the Learning and Development Manager, your responsibilities include:

    • Creating top-notch video content that enhances customer experience and tackles challenges using cutting-edge video technology.
    • Connecting Product and Sales departments with informative instructional videos.
    • Collaborating with different teams to understand their needs and deliver tailored video content.
    • Utilizing strong English communication skills to make complex product information easy to digest through videos.
    • Drawing from your experience in product companies to produce instructional videos efficiently.
    • Adapting swiftly in a fast-paced environment that demands flexibility and focus on value delivery.
    • Working closely with delivery teams to translate product concepts into engaging video demonstrations.
    • Demonstrating a solid work ethic, self-motivation, and resilience in overcoming obstacles.

    Job Specific Duties:

    • Designing and delivering How-To videos in collaboration with L&D and Product teams.
    • Developing instructional videos for onboarding and knowledge refresh of customer-facing staff.
    • Building relationships across functions and ensuring timely communication and deliverables.
    • Identifying and managing key dependencies for video projects.
    • Staying updated on industry trends for video creation and access.

    Relevant KPIs:

    • Timely creation of new instructional videos aligned with product releases.
    • Ensuring user-friendly video content that addresses common queries.
    • Positive feedback from stakeholders and effective engagement.
    • Consistent adherence to industry best practices in video creation.
    • Reflection of company culture, vision, and values in video content.

    Competencies:

    • Effective interpersonal skills for building relationships and rapport.
    • Quick resiliency in the face of challenges.
    • Customer-centric mindset to exceed expectations.
    • Strong decision-making abilities for consistent outcomes.
    • Skilled in negotiation and conflict resolution.
    • Effective time and priority management.
    • Goal-oriented with a drive to achieve despite obstacles.

    Experience and Skills Required:

    • Minimum 4 years of experience in video production using tools like Camtasia.
    • Relevant education in media, communications, or design.
    • Background in collaborating with Product development teams.
    • Preferably exposure to financial services and B2B trade credit.
    • Excellent English communication skills and a team player.
    • Creative thinker adept at translating User Stories into video content.
    • Capable of multitasking and being self-motivated in a team environment.
    • Comfortable in a dynamic startup atmosphere with a global footprint.
    • Excited to be part of a growing, well-resourced B2B FinTech business on a global scale.
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