Assistant Manager-Customer Care Voice-Inbound - City of Cebu

In this role you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements SLAs Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage Maintaining acc ...

+ Manage a team of Specialists + Results-driven leadership experience on day-to-day operations. + Strong team player with a demonstrated ability to lead and motivate teams towards shared goals. · + Forecasts and manages staffing levels and capacities at team level achieving targ ...

We are looking for motivated customer service representatives to join our international travel account. · The role involves handling inbound voice calls assisting customers with travel-related inquiries bookings and concerns while delivering excellent customer service. · We requi ...

>Join our international sales account as a Customer Service Representative handling voice calls. · ...

Handle inbound customer inquiries via phone, email and chat related to travel bookings itinerary changes cancellations and other travel-related services. · ...

Hiring Now: Customer Service Representatives (Voice) – Cebu · Looking to build your career with a leading global consulting firm? We're hiring Customer Service Representatives (Voice Process) for multiple openings in Cebu City for one of our top clients in Philippines. · ...

We are now hiring customer service representatives for an international voice role. · ...

Join our dynamic team as a Customer Service Representative for our Banking Account in Cebu City. · Respond to inbound customer calls and emails in a timely and professional manner · Provide accurate information and resolve customer inquiries and concerns · ...

We are looking for a Customer Service Representative to join our team. The role involves handling inbound customer calls, assisting customers with inquiries and concerns, and documenting call details in the system. · ...

Now Hiring: Customer Service Representative (International Voice) · Why Apply?Open to newbies and career shifters · Paid training provided · Easy-to-learn customer support tasks · ...

The CSR Associate is responsible for delivering excellent customer service by assisting clients with inquiries, resolving concerns, · and ensuring a positive customer experience. · ...

This role involves handling customer inquiries through inbound/outbound calls providing accurate and timely resolutions documenting customer interactions properly following service quality and compliance standards. · HS Graduate SHS Graduate or College Level/Graduate · Good commu ...

This role involves handling inbound and outbound customer calls to provide accurate information resolve concerns ensure customer satisfaction document interactions update CRM systems escalate complex issues. · ...

Handle inbound and outbound customer calls Provide accurate information resolve concerns ensure customer satisfaction Document interactions update customer records in CRM systems Escalate complex issues to appropriate departments while maintaining ownership until resolution Meet ...

Fusion CX is seeking talented and enthusiastic individuals to join our sales support team for a leading hotel and hospitality account as Call Center Agents in Cebu Philippines. · Minimum educational attainment is a Senior high school diploma · At least 6 months of solid BPO voice ...

We're hiring Customer Service Representatives to join our growing team in Cebu IT ParkOpen to NO EXPERIENCE · Fresh Graduates are welcome · High School Graduates (Old & New Curriculum) · College Undergraduates / Graduates · ...

+Handle inbound and/or outbound voice calls professionally assist customers with inquiries concerns and basic troubleshooting provide accurate information about products services and policies resolve customer issues following company guidelines and call flow document call details ...

We are looking for a Telesales Specialist to engage Business Banking clients through voice and digital channels to support product sales, portfolio management, · and compliance with internal requirements. · ...

We are seeking a skilled and enthusiastic Voice Fulfillment Coordinator to join our growing team in Catarman Liloan Cebu. In this full-time role, you will be responsible for providing exceptional customer service and support to our clients through efficient and effective voice co ...

We are seeking a Customer Service Representative to provide high-quality support through voice, email and chat channels. The ideal candidate will have strong verbal and written communication skills, ability to multitask and manage time effectively. · Handle inbound and outbound c ...