Trabaho
>
Manila

    Senior Security Operation Center Manager - Philippines, Manila, Pilipinas - A.P. Moller - Maersk

    Default job background
    Buong oras Transportasyon/Logistics
    Paglalarawan

    Opportunity

    Introduction:
    Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
    At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.
    With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
    Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.
    To lead the Cyber, Detect & Respond function as part of Maersk's Cyber Operations Team in delivering operational security capabilities that enable the effective detection of and response to cyber security incidents and threats so that Maersk can maintain confidentiality, integrity, and availability.

    What we offer:

    • As a Senior Cyber Manager in the Security Operations Centre (SOC) function, the role provides technical leadership and strategic direction to L3, L2 and L1 cyber analyst team.
    • This role will lead and develop the SOC capability, (people, technology, and process) to support the overall Respond Team, by providing 24/7 Detection and Response cyber security coverage to Maersk and subsidiaries.
    • This role will focus on providing the SOC team with Senior leadership, hands on technical support as well as major cyber incident management.
    • The role will support the Head of Respond and other senior stakeholders to delivering overall joint Respond strategic success, by continuously improving the capability.
    • The role will report to the Head of Respond, acting as one of the SME's whilst working closely with Cyber Security Teams (Risk, Cyber Security Officers, Assurance, Platform Security Engineers, Security by Design, Product Owners, and Cyber Operations) to deliver cyber detection and response capability to Platforms, Brands, M&As and the Enterprise.
    • Coordinating regular reviews and updates of the Cyber Detect & Respond Team's processes to ensure they remain effective and fit-for-purpose
    • This is a unique opportunity to support Cyber in one of the key front lines of defence, embracing Threat Led approach to Cyber Incident Management and Cyber Continues Improvements at the enterprise level

    Responsibilities (Not limited to)

    • Carrying out and or lead key incident management activities, including creating effective incident timelines and supporting response activities.
    • Taking full responsibility for incident management and quality of delivery of the team and assisting other teams when necessary
    • Provides leadership and coaching, (technical and non-technical) to professional staff, leads, L3, L2 and L1 Analysts
    • Work independently within a broad framework, with a clear level of authority
    • Contributes to wider decision making including the development of practices, processes, and procedures.
    • Broad experience in a job area, including but not limited to Cyber Security and People Management
    • Develops departmental plans, including business, production and / or organizational priorities
    • Solves complex challenges based on accurate identification of underlying factors / causes and is aware of the impact of proposed solutions outside their own immediate area
    • Develops people - coaching and mentoring to build organisational capability, talent, and bench strength.
    • Responsible to develop, implement, run, and improve Cyber Incident Response and Continues Improvement lifecycle, within SOC but also contribute widely
    • Providing the organisation with the appropriated cyber support and strategic and tactical incident response.
    • Influencing improvements and work hand-to-hand with other Cyber Security capabilities such as Cyber Threat Intelligence, Operational Compliance, Red Teaming, Secure by Design, Products and Engineering teams.
    • Supporting security incident management when required and deliver briefings, reporting and quality updates to senior management in relation to cyber issues
    • Create, develop, execute, and effectively deliver SOC strategic papers to satisfy continuedly changing and agile cyber environment
    • Produce reporting and presentations in timely fashion to support SOC success
    • Take ownership when things go wrong, promote team when achieved success

    Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
    We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .


  • Neksjob Philippines

    Assistant Call Center Manager

    10 oras ang nakalipas


    Neksjob Philippines Manila, Pilipinas Buong oras

    Assistant Call Center Manager - Logistics Salary: PHP50,000 /month Location: Makati City / NightshiftWe are looking for an Assistant Call Center Supervisor to oversee and coordinate the daily operations of our call center team in the logistics industry. Responsible for ensuring e ...

  • Neksjob Philippines

    Assistant Call Center Manager

    2 araw ang nakalipas


    Neksjob Philippines Manila, Pilipinas Buong oras

    Position: Assistant Call Center Manager Logistics Salary :PHP50,000/month Location: Makati City, Metro ManilaDuties / Responsibilities Develop backend API using Spring Boot Analyze, design, code, and test multiple components of application code across one or more clients. Perform ...


  • Neksjob Philippines Manila, Pilipinas Buong oras

    We are looking for an Assistant Call Center Supervisor to oversee and coordinate the daily operations of our call center team in the logistics industry. Responsible for ensuring excellent customer service delivery, managing call center agents, and providing support and guidance t ...


  • JTI (Japan Tobacco International) Manila, Philippines, Pilipinas Buong oras

    We are JTI, Japan Tobacco International, and we are present in 130 countries.We have spent years innovating, creating new and better products for the consumers to choose from. This is our business. But not only.Our business is our people. Their talent. Their potential. We believe ...


  • Neksjob Philippines Manila, Pilipinas Buong oras

    We seek an experienced Assistant Call Center Manager to join our logistics and supply chain team. The ideal candidate will supervise and coordinate the day-to-day operations of the call center, ensure excellent customer service, resolve customer issues, and manage a team of call ...

  • Neksjob Philippines

    Assistant Call Center Manager

    2 linggo ang nakalipas


    Neksjob Philippines Makati, Pilipinas Buong oras

    We are looking for an Assistant Call Center Supervisor to oversee and coordinate the daily operations of our call center team in the logistics industry. · Responsible for ensuring excellent customer service delivery, managing call center agents, and providing support and guidanc ...


  • Gratitude Philippines Metro Manila, Pilipinas Buong oras

    Job DescriptionThe duties and responsibilities of this position consist of, but are not limited to, the following:With a focus on quality and efficiency, executes one or more of the following tasks in accordance with office and company policies and standard operating procedures ( ...


  • Neksjob Philippines Makati City, Pilipinas

    We seek an experienced Assistant Call Center Manager to join our logistics and supply chain team. The ideal candidate will supervise and coordinate the day-to-day operations of the call center, ensure excellent customer service, resolve customer issues, and manage a team of call ...

  • Willis Towers Watson

    Customer Service Center Manager

    3 araw ang nakalipas


    Willis Towers Watson Taguig, Manila, Pilipinas Buong oras

    Responsible for day-to-day management for a group of Benefits Customer Services Representatives and Service Center Supervisors supporting assigned clients. · Responsibilities include: · Staffing and performance management · Training · Participant satisfaction · Meeting performanc ...


  • DEMPSEY RESOURCE MANAGEMENT INC. Taguig, Pilipinas Buong oras

    FINANCE MANAGER 1Job Description – Finance Manager · • Responsible for the preparation and timely submission of monthly/quarterly/annual financial and managementreports including all reviews and analysis. · • Ensure timely filing and submission of all regulatory reports and compl ...

  • Five9 Inc.

    Project Manager

    4 araw ang nakalipas


    Five9 Inc. Philippines, Manila, Pilipinas Buong oras

    · Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. · We are driven by a passion to transform contact centers into custo ...

  • Five9 Inc.

    Technical Support Representative

    4 araw ang nakalipas


    Five9 Inc. Philippines, Manila, Pilipinas Buong oras

    · Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. · We are driven by a passion to transform contact centers into custo ...

  • Five9 Inc.

    Platform Configuration Engineer

    4 araw ang nakalipas


    Five9 Inc. Manila, Philippines, Pilipinas Buong oras

    · Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. · We are driven by a passion to transform contact centers into custo ...


  • Five9 Inc. Philippines, Manila, Pilipinas Buong oras

    · Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. · We are driven by a passion to transform contact centers into custo ...


  • Five9 Inc. Philippines, Manila, Pilipinas Buong oras

    · Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. · We are driven by a passion to transform contact centers into custo ...


  • Five9 Inc. Manila, Philippines, Pilipinas Buong oras

    · Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. · We are driven by a passion to transform contact centers into custo ...

  • Five9 Inc.

    Technical Support Engineer WFO

    4 araw ang nakalipas


    Five9 Inc. Manila, Philippines, Pilipinas Buong oras

    · Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. · We are driven by a passion to transform contact centers into custo ...

  • Five9 Inc.

    Technical Account Manager

    4 araw ang nakalipas


    Five9 Inc. Manila, Philippines, Pilipinas Buong oras

    · Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. · We are driven by a passion to transform contact centers into custo ...


  • Five9 Inc. Philippines, Manila, Pilipinas Buong oras

    · Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. · We are driven by a passion to transform contact centers into custo ...

  • Five9 Inc.

    Salesforce Systems Administrator

    4 araw ang nakalipas


    Five9 Inc. Manila, Philippines, Pilipinas Buong oras

    · Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. · We are driven by a passion to transform contact centers into custo ...