-
Technical Support Representative
Natagpuan sa: Foundit PH A2 - 4 araw ang nakalipas
Microsourcing Philippines Inc Metro Manila, PilipinasWith over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider. · Technical Support Representative (Intermediate), be 100% YOU with MicroSourcing · A Technical Support Representative (Interme ...
-
Sales Support Representative
Natagpuan sa: Foundit PH A2 - 4 araw ang nakalipas
iEMINENCE, INC. Manila, PilipinasWe iEminence have the team of Indian and Filipino, which make us special in the zone. · We believe that only a solid foundation can let us do what we do best. That's the only way that we can make it work for you. · We are composed of five executive directors with two decades wort ...
-
Technical Support Representative
Natagpuan sa: Talent PH S2 - 34 minuto ang nakalipas
Highpoint Services Network Philippines, Inc Metro Manila, Pilipinas Buong orasRespond to customer and resolve technical complaints and concerns through various channels. Meet scorecard goals and KPIs set by HSNP and its client. Work on constant improvement by following coaching tips and instructions given during training and coaching sessions. Ensure that ...
-
Finance Support Representative
Natagpuan sa: Betterteam US S2 T2 - 1 linggo ang nakalipas
LeadAdvisors Manila, Pilipinas Buong orasJoin Our Dynamic Financial Services Team · Are you looking to make a significant impact in the financial sector? Our company is at the forefront of financial solutions, specializing in debt consolidation, personal loans, tax services, and mortgage assistance. We are a leading inb ...
-
Technical Support Representative
Natagpuan sa: Trabajos diarios PH C2 - 4 araw ang nakalipas
Commerce Asia Inc. San Juan, PilipinasJob Qualifications: · • Graduate of 2-year college, technical, or vocational course · • Minimum of six (6) months of technical work experience involving computers or equipment · • Basic computer skills; MS Word, Excel, PowerPoint, and other MS Office tools · • Technical knowledge ...
-
Technical Support Representative
Natagpuan sa: Talent PH A C2 - 4 araw ang nakalipas
Commerce Asia Inc. San Juan, Pilipinas PermanentJob Qualifications: · •Graduate of 2-year college, technical, or vocational course · •Minimum of six (6) months of technical work experience involving computers or equipment · •Basic computer skills; MS Word, Excel, PowerPoint, and other MS Office tools · •Technical knowledge on ...
-
Technical Support Representative
Natagpuan sa: Foundit PH A2 - 6 araw ang nakalipas
Polytechnic University of the Philippines San Juan, Pilipinas Buong orasDescription: · Duties and Responsibilities:Provides customers with basic technical support in preventive maintenance, troubleshooting and repair services on equipment models carried by the company. · Performs timely repair service on equipment models carried by the company. · Con ...
-
Technical Support Representative I
Natagpuan sa: Foundit PH A2 - 4 araw ang nakalipas
FIS Manila, PilipinasPosition Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · General Equivalency Diploma Travel Percentage : · 0%Are you curious, motivated, and forward-thinking At FIS youu2019ll have the opportunity to work on some of ...
-
Technical Support Representative
Natagpuan sa: Foundit PH A2 - 3 araw ang nakalipas
Neksjob Mandaluyong, PilipinasWe are seeking a Technical Support Representative for our US Telco Account, responsible for delivering excellent customer service and resolving technical issues related to telecommunications products and services via phone, email, and chat. · Minimum Requirements? · - At least Hi ...
-
Technical Support Representative I
Natagpuan sa: beBee S2 PH - 20 oras ang nakalipas
FIS Global Manila, Pilipinas OTHERPosition Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · General Equivalency Diploma Travel Percentage : · 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of th ...
-
Technical Support Representative
Natagpuan sa: Foundit PH A2 - 1 araw ang nakalipas
Neksjob Corporation Mandaluyong, PilipinasSeeking a dedicated Customer Service Representative with strong technical skills to provide exceptional support, troubleshoot technical issues, and ensure customer satisfaction through effective communication and problem-solving. · Qualification: · • At least 2 years in College · ...
-
Technical Support Representative
Natagpuan sa: Talent PH A C2 - 4 araw ang nakalipas
Neksjob Mandaluyong, Pilipinas ContractWe are seeking a Technical Support Representative for our US Telco Account, responsible for delivering excellent customer service and resolving technical issues related to telecommunications products and services via phone, email, and chat.Minimum Requirements?- At least Highscho ...
-
Technical Support Representative
Natagpuan sa: Foundit PH A2 - 2 araw ang nakalipas
Neksjob Philippines Mandaluyong City, PilipinasCalling all BPO Professionals and Aspiring BPO Professionals Here's your chance to get a head start in your professional career · Roles and Responsibilities · Interact with the customers to provide them with the information and assistance they need on our client's products and se ...
-
Tech Support Representative
Natagpuan sa: Talent PH A C2 - 2 araw ang nakalipas
Metacom BPO Mandaluyong, Pilipinas PermanentWe are hiring CSR / TSREarn up to 21k monthly basicQUALIFICATION:- 1 Month BPO Experience- High School Graduate (Old curriculum) / ALS Graduate- Good Typing Skills / Familiar with Software ApplicationBENEFITS:- Paid Training- HMO Plus 3 Dependents- 28 Paid Leaves- 13th Month Pay- ...
-
Tech Support Representative
Natagpuan sa: Talent PH A C2 - 2 araw ang nakalipas
AspireBPO - Mandaluyong Mandaluyong, Pilipinas PermanentAspire Global Solutions is looking for a dedicated Customer Service Representative/Call Center Agent to join our team. As a CSR/Agent, you will be a key point of contact for our customers, providing excellent service and assistance.Why Choose Aspire Global? Here's What We Have To ...
-
Tech Support Representative
Natagpuan sa: Trabajos diarios PH C2 - 2 araw ang nakalipas
AspireBPO - Mandaluyong Mandaluyong, PilipinasAspire Global Solutions is looking for a dedicated Customer Service Representative/Call Center Agent to join our team. As a CSR/Agent, you will be a key point of contact for our customers, providing excellent service and assistance. · Why Choose Aspire Global? Here's What We Have ...
-
Technical Support Representative
Natagpuan sa: Talent PH A C2 - 2 araw ang nakalipas
Neksjob Philippines Mandaluyong, Pilipinas PermanentCalling all BPO Professionals and Aspiring BPO Professionals Here's your chance to get a head start in your professional careerRoles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services ...
-
Technical Support Representative
Natagpuan sa: Foundit PH A2 - 2 araw ang nakalipas
VCC Link Makati, Pilipinas PermanentWe are currently hiring for Technical Support Representatives to be based in Makati. · Qualifications: · - Must have at least 1 year relevant work experience · - Open to College Graduates · - Amenable to work on a hybrid setup and can do shifting schedule ...
-
Chat Support Representative
Natagpuan sa: Foundit PH A2 - 1 araw ang nakalipas
Metacom Makati, PilipinasAre you excited about delivering exceptional customer service? We're searching for a Customer Service Representative in Makati - Techzone. You will work with our Food Delivery - Chat account. · Your Key Responsibilities: · Provide outstanding customer service through chat support ...
-
Customer Support Representative
Natagpuan sa: Talent PH A C2 - 4 araw ang nakalipas
Dempsey Makati, Pilipinas PermanentCustomer Support RepresentativeHeadcount: 1Salary range: Training (3m) - 18k Probi (6m) - 20kRegular - 20k - 24kJob Description Build and maintain customer satisfaction by providing real-time professional and efcient customer supportDocument user feedback and sug ...
Technical Support Representative - Manila, Pilipinas - Five9 Inc.
Paglalarawan
Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results.
Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud.
Five9 is looking Customer Support Representatives who will provide technical support to all Five9 customers. This includes phone, voicemail, web and email support. As part of the Customer Success Team, the customer support representative is the first point of contact for customers. The customer Support Representative is expected to troubleshoot and resolve all customer tickets from basic to complex configuration problems.Key Responsibilities:
.Deal with all customers politely, courteously, and professionally
.Understand customers' needs through effective listening and questioning skills
.Provide technical support through voice and email to address customers' concerns on installation and configuration.
.Provide high quality, efficient and effective customer service
.And other duties as assigned by management
Requirements:
.Excellent verbal and written skills in English
.
A minimum of 3 years experience in a call center related, customer facing role such as:
Technical Support, Escalations, Training or Project Management
.Must possess strong technical call center skills preferably in a technical support or customer service role
.Strong knowledge of hosted solutions (SaaS), Networking, Database structures, PBX, ACD, CTI, VoIP, IVR/VRU and Call Center practices.
.Must be an independent self-starter possessing excellent time management skills.
.Availability to work a night shift -Pacific time business hours
.Bachelor's degree from a reputable institution or equivalent in relevant work experience
#LI-MB1
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy .
California residents, view our Privacy Notice here:
.
Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.