- Address outbound inquiries about personal financing from US consumers.
- Complete loan forms efficiently and accurately.
- Proven Experience: At least two years in a call center or financial services environment.
- Communication Skills: Excellent verbal and written communication skills in English.
- Customer Service Skills: Strong ability to handle customer inquiries and resolve issues efficiently.
- Technical Proficiency: Comfortable with call center technology and essential financial software.
- Flexibility: Ability to work various shifts and adapt to changing business needs.
- Manage High-Volume Calls: Efficiently handle incoming and outgoing calls, maintaining a high level of service.
- Customer Assistance: Provide detailed information and support regarding financial products and services.
- Issue Resolution: Quickly identify and resolve client concerns or escalate them appropriately.
- Documentation and Follow-Up: Accurately record call details and ensure proper follow-up on unresolved issues.
- Performance Goals: Meet specific performance metrics such as call handling time, customer satisfaction, and resolution rates.
- Excellent communication skills.
- Attention to detail.
- Ability to handle queries professionally and maintain a customer-centric approach.
- Ability to work independently and collaboratively in a fast-paced environment.
- Competitive salary package + commission.
- Commissions: tier structure 25k to 100k per month.
-
Technical Support Representative
2 araw ang nakalipas
Five9 Inc. Philippines, Manila, Pilipinas Buong oras· Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. · We are driven by a passion to transform contact centers into custo ...
-
Technical Support Representative
2 araw ang nakalipas
Microsourcing Philippines Inc Metro Manila / NCR, Pilipinas Buong orasWith over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider. · Technical Support Representative (Intermediate), be 100% YOU with MicroSourcing · A Technical Support Representative (Interme ...
-
Technical Support Representative
2 araw ang nakalipas
Green Light Worldwide Philippines, Manila, Pilipinas Buong orasPermanent engagements · Immediate Starts · Fresh graduates are welcome · About the company: · Green Light is one of Australia's most successful and fastest growing IT services businesses. We offer a wide range of IT services in Security, infrastructure and Systems Integration to ...
-
Technical Support Representative
2 araw ang nakalipas
Highpoint Services Network Philippines, Inc Metro Manila / NCR, Pilipinas Buong orasRespond to customer and resolve technical complaints and concerns through various channels. Meet scorecard goals and KPIs set by HSNP and its client. Work on constant improvement by following coaching tips and instructions given during training and coaching sessions. Ensure that ...
-
Technical Support Representative
2 araw ang nakalipas
Emapta Versatile Services Inc Metro Manila / NCR, Pilipinas Buong orasIn this role, you'll provide a high level of support for customers through phone, chat, and email and receive great perks on top of a competitive salary. Here are some basic details: Employment Type: Full-Time, In-Office · Schedule: Five-day workweek, Shifting Schedule · Free L ...
-
Technical Support Representative
2 araw ang nakalipas
Commerce Asia Inc. San Juan, Pilipinas Buong orasJob Qualifications: · •Graduate of 2-year college, technical, or vocational course · •Minimum of six (6) months of technical work experience involving computers or equipment · •Basic computer skills; MS Word, Excel, PowerPoint, and other MS Office tools · •Technical knowledge on ...
-
Technical Support Representative
2 araw ang nakalipas
Polytechnic University of the Philippines Philippines, San Juan, Pilipinas Buong orasDescription: · Duties and Responsibilities:Provides customers with basic technical support in preventive maintenance, troubleshooting and repair services on equipment models carried by the company. · Performs timely repair service on equipment models carried by the company. · Con ...
-
Technical Support Representative I
3 araw ang nakalipas
FIS Global Manila, Pilipinas OTHERPosition Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · General Equivalency Diploma Travel Percentage : · 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of th ...
-
Technical Support Representative I
2 linggo ang nakalipas
FIS Global Manila, Pilipinas OTHERPosition Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · General Equivalency Diploma Travel Percentage : · 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of th ...
-
Technical Support Representative
2 araw ang nakalipas
Neksjob Mandaluyong, Pilipinas ContractWe are seeking a Technical Support Representative for our US Telco Account, responsible for delivering excellent customer service and resolving technical issues related to telecommunications products and services via phone, email, and chat.Minimum Requirements?- At least Highscho ...
-
Tech Support Representative
1 araw ang nakalipas
Metacom BPO Mandaluyong, Pilipinas Buong orasWe are hiring CSR / TSREarn up to 21k monthly basicQUALIFICATION:- 1 Month BPO Experience- High School Graduate (Old curriculum) / ALS Graduate- Good Typing Skills / Familiar with Software ApplicationBENEFITS:- Paid Training- HMO Plus 3 Dependents- 28 Paid Leaves- 13th Month Pay- ...
-
Tech Support Representative
1 araw ang nakalipas
AspireBPO - Mandaluyong Mandaluyong, Pilipinas Buong orasAspire Global Solutions is looking for a dedicated Customer Service Representative/Call Center Agent to join our team. As a CSR/Agent, you will be a key point of contact for our customers, providing excellent service and assistance.Why Choose Aspire Global? Here's What We Have To ...
-
Technical Support Representative
1 araw ang nakalipas
Neksjob Philippines Mandaluyong, Pilipinas Buong orasCalling all BPO Professionals and Aspiring BPO Professionals Here's your chance to get a head start in your professional careerRoles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services ...
-
Chat Support Representative
1 linggo ang nakalipas
Metacom Makati, PilipinasAre you excited about delivering exceptional customer service? We're searching for a Customer Service Representative in Makati - Techzone. You will work with our Food Delivery - Chat account. · Your Key Responsibilities: · Provide outstanding customer service through chat support ...
-
Customer Support Representative
2 araw ang nakalipas
Dempsey Makati, Pilipinas Buong orasCustomer Support RepresentativeHeadcount: 1Salary range: Training (3m) - 18k Probi (6m) - 20kRegular - 20k - 24kJob Description Build and maintain customer satisfaction by providing real-time professional and efcient customer supportDocument user feedback and sug ...
-
Chat Support Representative
1 linggo ang nakalipas
Metacom Makati, Pilipinas Buong orasAre you excited about delivering exceptional customer service? We're searching for a Customer Service Representative in Makati - Techzone. You will work with our Food Delivery - Chat account.Your Key Responsibilities:Provide outstanding customer service through chat support. Ensu ...
-
Technical Support Representative
6 araw ang nakalipas
Manpower Core Group Inc. Pasay, Pilipinas Buong orasResponsibilities: Answer technical support requests via email, chat, and phone; Help guide customers through the setup process; Collaborate with our engineering team to solve more complex issues; Identify, document and follow up with engineers on product bugs and features; Update ...
-
Technical Support Representative
1 linggo ang nakalipas
Meta Solutions Pasay, Pilipinas PermanentWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when c ...
-
Sales Support Representative
3 araw ang nakalipas
KDCI Pasig City, Pilipinas Buong orasJob Summary:KDCI Outsourcing is seeking a motivated and detail-oriented Sales Support Representative to provide excellent administrative support to our sales team. The successful candidate will be responsible for managing and maintaining accurate client data, coordinating communi ...
-
Technical Support Representative
5 oras ang nakalipas
Nityo Infotech Makati, Pilipinas Buong orasWhat You Will Do:Answer telephone calls and emails from Customers and Partners and create/update support tickets according to documented processes and proceduresAbility to answer general questions and assist Customers and Partners regarding account status, portal access, account ...
Financial Support Representative - Manila, Pilipinas - LeadAdvisors
Paglalarawan
Join Our Dynamic Financial Services TeamAre you looking to make a significant impact in the financial sector? Our company is at the forefront of financial solutions, specializing in debt consolidation, personal loans, tax services, and mortgage assistance. We are a leading inbound and outbound contact center dedicated to helping individuals understand and manage their financial options effectively.
As part of our team, you will engage with clients through both inbound and outbound calls. Your role will involve qualifying and connecting individuals needing financial guidance with the right services to help them save money, manage debt, and fund their future. Whether guiding someone through the complexities of debt consolidation, helping secure a personal loan, or navigating the intricacies of tax obligations, you will be a key player in transforming our clients' financial landscapes.
We are looking for passionate, driven individuals committed to making a difference in people's lives by providing top-notch financial solutions. We encourage you to apply if you are ready to join a vibrant team and help our clients achieve their financial goals.
Requirements:
Responsibilities:
Desired Skills:
Compensation:
LeadAdvisors started as a lead generation performance platform in 2012. Since our founding, we have expanded our offerings and capabilities to match the demand and potential of an evolving digital marketing and search engine landscape. We provide services such as customized Website development, eCommerce web design, Paid advertising, Search Engine Optimization, Content marketing, and Press release distribution. Our team works to develop an effective marketing plan that focuses on our client's business and baseline metrics to help tailor a custom strategy that will improve their bottom line.