Technical Support Representative - San Juan, Pilipinas - Commerce Asia Inc.

Commerce Asia Inc. San Juan, Pilipinas

2 araw ang nakalipas

Buong oras

Paglalarawan

Job Qualifications:

Graduate of 2-year college, technical, or vocational course
Minimum of six (6) months of technical work experience involving computers or equipment
Basic computer skills; MS Word, Excel, PowerPoint, and other MS Office tools
Technical knowledge on hardware and software
Proficient oral and written communication skills
Keen attention to details
Effective time management, customer-focused attitude, orientation, and service

Strong sense of duty and reliabilityKey Responsibilities:

Learns basic technical aspects of product, its applications and linkages, and the market landscape.
Prepares for preventive maintenance (PM) per approved PM Calendar by Technical Supervisor.
Performs annual machine preventive maintenance.
Performs timely repair service on equipment models carried by the Company.
Fixes known and minor machine failures and can do basic machine part replacement.
Checks the Service Database for equipment history, attempts troubleshooting thru telephone and e-mail, diagnoses possible causes of complaint and recommends/performs corrective actions. Targets zero back-job.
Conducts product demonstration to Customers, of some equipment models carried by the Company, together with Sales personnel.
Conducts delivery, installation and training for some equipment models and/or software carried by the Company. Follows procedures as contained in the Checklist for Inspection, Delivery, Installation and Training.
Provides technical support to Customers on some equipment models carried by the Company, through telephone and e-mail.
Retrieves defective supplies from Customers for further testing and initiates warranty claims and replacements as necessary.
Special Duty For Cebu Assigned Technical Support Representative.
Performs other technical-related tasks that may be necessary or as assigned by Immediate Superior.

Technical Support Representative

2 araw ang nakalipas

Polytechnic University of the Philippines Philippines, San Juan, Pilipinas Buong oras

Description: · Duties and Responsibilities:Provides customers with basic technical support in preventive maintenance, troubleshooting and repair services on equipment models carried by the company. · Performs timely repair service on equipment models carried by the company. · Con ...
Technical Support Representative

2 araw ang nakalipas

Neksjob Mandaluyong, Pilipinas Contract

We are seeking a Technical Support Representative for our US Telco Account, responsible for delivering excellent customer service and resolving technical issues related to telecommunications products and services via phone, email, and chat.Minimum Requirements?- At least Highscho ...
Sales Support Representative

3 araw ang nakalipas

KDCI Pasig City, Pilipinas Buong oras

Job Summary:KDCI Outsourcing is seeking a motivated and detail-oriented Sales Support Representative to provide excellent administrative support to our sales team. The successful candidate will be responsible for managing and maintaining accurate client data, coordinating communi ...
Technical Support Representative

1 araw ang nakalipas

Neksjob Philippines Mandaluyong, Pilipinas Buong oras

Calling all BPO Professionals and Aspiring BPO Professionals Here's your chance to get a head start in your professional careerRoles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services ...
Tech Support Representative

1 araw ang nakalipas

Metacom BPO Mandaluyong, Pilipinas Buong oras

We are hiring CSR / TSREarn up to 21k monthly basicQUALIFICATION:- 1 Month BPO Experience- High School Graduate (Old curriculum) / ALS Graduate- Good Typing Skills / Familiar with Software ApplicationBENEFITS:- Paid Training- HMO Plus 3 Dependents- 28 Paid Leaves- 13th Month Pay- ...
Tech Support Representative

1 araw ang nakalipas

AspireBPO - Mandaluyong Mandaluyong, Pilipinas Buong oras

Aspire Global Solutions is looking for a dedicated Customer Service Representative/Call Center Agent to join our team. As a CSR/Agent, you will be a key point of contact for our customers, providing excellent service and assistance.Why Choose Aspire Global? Here's What We Have To ...
Customer Support Representative

1 linggo ang nakalipas

Foundever ™ Pasig, Pilipinas Buong oras

Go further with FoundeverTM · Are you ready to move your career forward? At FoundeverTM, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. · We believe that small moment ...
Technical Support Representative

6 araw ang nakalipas

GDV Stack PH Pasig, Pilipinas Buong oras

MASSIVE HIRING TATAWAGAN AGADUP TO 57K SALARY PACKAGETECHNICAL SUPPORT!!!!1 DAY PROCESS ONLY HIRED AGAD VIRTUAL PROCESS-2 Years Technical Support Experience-At least HS/SHS GraduateWilling to work onsite · • Health insurance · • Opportunities for promotion · • Paid training · • P ...
Technical Support Representative

5 araw ang nakalipas

Metacom Solutions, Inc. Pasig City, Pilipinas Buong oras

We are urgently hiring of Call Center Agent for our Technical Account - Pasig SiteBenefits:Competitive SalaryPaid LeavesHMOPaid trainingsGovernment Mandated Benefits13th Month PayWork Setup:Onsite Work setupShiftingQualifications:At least 2 years of BPO Technical Support Experien ...
Patient Support Representative

2 araw ang nakalipas

MicroSourcing Philippines, Pasig City, Pilipinas Buong oras

Job Responsibilities · . PARS for medications and procedures · . Referral coordination to specialist · . Record requests from hospitals or specialist · . Give instructions to patients as instructed by Nurse Practitioner · . Ensure all related reports, labs and information are fil ...
Technical Support Representative

2 araw ang nakalipas

Five9 Inc. Philippines, Manila, Pilipinas Buong oras

· Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. · We are driven by a passion to transform contact centers into custo ...
Chat Support Representative

1 linggo ang nakalipas

Metacom Makati, Pilipinas

Are you excited about delivering exceptional customer service? We're searching for a Customer Service Representative in Makati - Techzone. You will work with our Food Delivery - Chat account. · Your Key Responsibilities: · Provide outstanding customer service through chat support ...
Customer Support Representative

2 araw ang nakalipas

Dempsey Makati, Pilipinas Buong oras

Customer‭ Support Representative‬Headcount‭: 1‬Salary‭ range‬: Training‭ (3m) - 18k Probi (6m) - 20k‬‭Regular - 20k - 24k‬Job‭ Description‬ ‭Build and maintain customer satisfaction by providing real-time professional and efcient customer‬ ‭support‬‭Document user feedback and sug ...
Technical Support Representative

2 araw ang nakalipas

Green Light Worldwide Philippines, Manila, Pilipinas Buong oras

Permanent engagements · Immediate Starts · Fresh graduates are welcome · About the company: · Green Light is one of Australia's most successful and fastest growing IT services businesses. We offer a wide range of IT services in Security, infrastructure and Systems Integration to ...
Technical Support Representative

2 araw ang nakalipas

Microsourcing Philippines Inc Metro Manila / NCR, Pilipinas Buong oras

With over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider. · Technical Support Representative (Intermediate), be 100% YOU with MicroSourcing · A Technical Support Representative (Interme ...
Technical Support Representative

2 linggo ang nakalipas

Neksjob Quezon City, Pilipinas Contract

As a Technical Support Representative, you will play a crucial role in assisting customers with their technical inquiries and issues. Responsibilities include diagnosing and troubleshooting hardware and software problems, providing timely and effective solutions, and ensuring cus ...
Chat Support Representative

1 linggo ang nakalipas

Metacom Makati, Pilipinas Buong oras

Are you excited about delivering exceptional customer service? We're searching for a Customer Service Representative in Makati - Techzone. You will work with our Food Delivery - Chat account.Your Key Responsibilities:Provide outstanding customer service through chat support. Ensu ...
Technical Support Representative

6 araw ang nakalipas

Neksjob Philippines Quezon City, Pilipinas Buong oras

Technical Support Representative Salary: PHP25800/month Location: Fairview, Quezon City Requirements: at least 18 years of age and above With 6 months of BPO experience Above average communication skills Work onsite Why pick us?Competitive SalaryExciting Performance Bonuses & Acc ...
Chat Support Representative

1 linggo ang nakalipas

Metacom Solutions Quezon City, Pilipinas Buong oras

We are hiring Chat Support Representative for our Quezon City SiteQualifications:- BPO experience is a plus but not required.- Must be amenable to onsite ( Cubao, Quezon City )- Can start ASAP- Above average communication skills- Open to HS/SHS graduatesSalary and benefits:- Up t ...
Technical Support Representative

2 araw ang nakalipas

Patona Philippines, Quezon City, Pilipinas Buong oras

Patona works with top enterprises and digital native businesses in Australia helping them build their remote teams in the Philippines. We pride ourselves with hiring great teams to work on exciting game changing technology. Patona currently has 200+ engineers, testers, product ma ...