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Makati City

    Customer Support Representative - Makati, Pilipinas - Dempsey

    Dempsey
    Dempsey Makati, Pilipinas

    3 araw ang nakalipas

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    Permanent
    Paglalarawan
    Customer‭ Support Representative‬Headcount‭: 1‬Salary‭ range‬: Training‭ (3m) - 18k Probi (6m) - 20k‬‭Regular - 20k - 24k‬Job‭ Description‬ ‭Build and maintain customer satisfaction by providing real-time professional and efcient customer‬ ‭support‬‭Document user feedback and suggestions‬Monitor‭ all games, conduct investigations and escalate game issues‬ ‭Gather customer data and generate accurate monthly reports‬Identify‭ new methods to further improve users' customer support experience‬ ‭Represent the company, as needed, in events to strengthen ofine presence‬ Job‭ Qualifications‬‭Graduate of any 4 year course‬‭Good command of the English language‬Strong‭ verbal and written communication skills‬‭Preferably with basic customer service experience‬Knowledge‭ in MS Ofce and G Suite‬‭High sense of responsibility, detail-oriented and a good team player‬‭Outgoing, personable and aggressive personality‬Willing‭ to work onsite in Makati‬Willing‭ to work Sunday to Friday‬‭Fresh graduates/Entry level applicants are accepted‬

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