Technical Support Representative - Metro Manila / NCR, Pilipinas - Highpoint Services Network Philippines, Inc

Highpoint Services Network Philippines, Inc Metro Manila / NCR, Pilipinas

Natagpuan sa: Foundit PH A2 - 3 araw ang nakalipas

Buong oras Serbisyo sa Customer/Suporta

Paglalarawan

Respond to customer and resolve technical complaints and concerns through various channels. Meet scorecard goals and KPIs set by HSNP and its client. Work on constant improvement by following coaching tips and instructions given during training and coaching sessions. Ensure that customer and client information remain confidential following Data Privacy Act. Coordinate escalations to supervisor and work towards its resolution.

Share insights like customer complaints, top email and call drivers, common questions, and any incidents happening in phone, e-mails and other channels that will affect the client and HSNP as a company and a brand.

Take part in discussions on how to improve service rendered to clients.

Technical Support Representative

Natagpuan sa: Foundit PH A2 - 3 araw ang nakalipas

Microsourcing Philippines Inc Metro Manila, Pilipinas

With over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider. · Technical Support Representative (Intermediate), be 100% YOU with MicroSourcing · A Technical Support Representative (Interme ...
Technical Support Representative

Natagpuan sa: Foundit PH A2 - 1 araw ang nakalipas

Five9 Inc. Manila, Pilipinas

· Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. · We are driven by a passion to transform contact centers into custo ...
Sales Support Representative

Natagpuan sa: Foundit PH A2 - 3 araw ang nakalipas

iEMINENCE, INC. Manila, Pilipinas

We iEminence have the team of Indian and Filipino, which make us special in the zone. · We believe that only a solid foundation can let us do what we do best. That's the only way that we can make it work for you. · We are composed of five executive directors with two decades wort ...
Finance Support Representative

Natagpuan sa: Betterteam US S2 T2 - 6 araw ang nakalipas

LeadAdvisors Manila, Pilipinas Buong oras

Join Our Dynamic Financial Services Team · Are you looking to make a significant impact in the financial sector? Our company is at the forefront of financial solutions, specializing in debt consolidation, personal loans, tax services, and mortgage assistance. We are a leading inb ...
Technical Support Representative

Natagpuan sa: Trabajos diarios PH C2 - 3 araw ang nakalipas

Commerce Asia Inc. San Juan, Pilipinas

Job Qualifications: · • Graduate of 2-year college, technical, or vocational course · • Minimum of six (6) months of technical work experience involving computers or equipment · • Basic computer skills; MS Word, Excel, PowerPoint, and other MS Office tools · • Technical knowledge ...
Technical Support Representative

Natagpuan sa: Talent PH A C2 - 3 araw ang nakalipas

Commerce Asia Inc. San Juan, Pilipinas Permanent

Job Qualifications: · •Graduate of 2-year college, technical, or vocational course · •Minimum of six (6) months of technical work experience involving computers or equipment · •Basic computer skills; MS Word, Excel, PowerPoint, and other MS Office tools · •Technical knowledge on ...
Technical Support Representative

Natagpuan sa: Foundit PH A2 - 5 araw ang nakalipas

Polytechnic University of the Philippines San Juan, Pilipinas Buong oras

Description: · Duties and Responsibilities:Provides customers with basic technical support in preventive maintenance, troubleshooting and repair services on equipment models carried by the company. · Performs timely repair service on equipment models carried by the company. · Con ...
Technical Support Representative

Natagpuan sa: Foundit PH A2 - 2 araw ang nakalipas

Neksjob Mandaluyong, Pilipinas

We are seeking a Technical Support Representative for our US Telco Account, responsible for delivering excellent customer service and resolving technical issues related to telecommunications products and services via phone, email, and chat. · Minimum Requirements? · - At least Hi ...
Technical Support Representative I

Natagpuan sa: Foundit PH A2 - 3 araw ang nakalipas

FIS Manila, Pilipinas

Position Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · General Equivalency Diploma Travel Percentage : · 0%Are you curious, motivated, and forward-thinking At FIS youu2019ll have the opportunity to work on some of ...
Technical Support Representative

Natagpuan sa: Foundit PH A2 - 14 oras ang nakalipas

Neksjob Corporation Mandaluyong, Pilipinas

Seeking a dedicated Customer Service Representative with strong technical skills to provide exceptional support, troubleshoot technical issues, and ensure customer satisfaction through effective communication and problem-solving. · Qualification: · • At least 2 years in College · ...
Technical Support Representative I

Natagpuan sa: beBee S2 PH - 10 oras ang nakalipas

FIS Global Manila, Pilipinas OTHER

Position Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · General Equivalency Diploma Travel Percentage : · 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of th ...
Technical Support Representative

Natagpuan sa: Talent PH A C2 - 3 araw ang nakalipas

Neksjob Mandaluyong, Pilipinas Contract

We are seeking a Technical Support Representative for our US Telco Account, responsible for delivering excellent customer service and resolving technical issues related to telecommunications products and services via phone, email, and chat.Minimum Requirements?- At least Highscho ...
Tech Support Representative

Natagpuan sa: Talent PH A C2 - 2 araw ang nakalipas

Metacom BPO Mandaluyong, Pilipinas Permanent

We are hiring CSR / TSREarn up to 21k monthly basicQUALIFICATION:- 1 Month BPO Experience- High School Graduate (Old curriculum) / ALS Graduate- Good Typing Skills / Familiar with Software ApplicationBENEFITS:- Paid Training- HMO Plus 3 Dependents- 28 Paid Leaves- 13th Month Pay- ...
Tech Support Representative

Natagpuan sa: Talent PH A C2 - 2 araw ang nakalipas

AspireBPO - Mandaluyong Mandaluyong, Pilipinas Permanent

Aspire Global Solutions is looking for a dedicated Customer Service Representative/Call Center Agent to join our team. As a CSR/Agent, you will be a key point of contact for our customers, providing excellent service and assistance.Why Choose Aspire Global? Here's What We Have To ...
Technical Support Representative

Natagpuan sa: Foundit PH A2 - 2 araw ang nakalipas

Neksjob Philippines Mandaluyong City, Pilipinas

Calling all BPO Professionals and Aspiring BPO Professionals Here's your chance to get a head start in your professional career · Roles and Responsibilities · Interact with the customers to provide them with the information and assistance they need on our client's products and se ...
Technical Support Representative

Natagpuan sa: Talent PH A C2 - 2 araw ang nakalipas

Neksjob Philippines Mandaluyong, Pilipinas Permanent

Calling all BPO Professionals and Aspiring BPO Professionals Here's your chance to get a head start in your professional careerRoles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services ...
Tech Support Representative

Natagpuan sa: Trabajos diarios PH C2 - 2 araw ang nakalipas

AspireBPO - Mandaluyong Mandaluyong, Pilipinas

Aspire Global Solutions is looking for a dedicated Customer Service Representative/Call Center Agent to join our team. As a CSR/Agent, you will be a key point of contact for our customers, providing excellent service and assistance. · Why Choose Aspire Global? Here's What We Have ...
Chat Support Representative

Natagpuan sa: Foundit PH A2 - 14 oras ang nakalipas

Metacom Makati, Pilipinas

Are you excited about delivering exceptional customer service? We're searching for a Customer Service Representative in Makati - Techzone. You will work with our Food Delivery - Chat account. · Your Key Responsibilities: · Provide outstanding customer service through chat support ...
Technical Support Representative

Natagpuan sa: Foundit PH A2 - 1 araw ang nakalipas

VCC Link Makati, Pilipinas Permanent

We are currently hiring for Technical Support Representatives to be based in Makati. · Qualifications: · - Must have at least 1 year relevant work experience · - Open to College Graduates · - Amenable to work on a hybrid setup and can do shifting schedule ...
Customer Support Representative

Natagpuan sa: Talent PH A C2 - 3 araw ang nakalipas

Dempsey Makati, Pilipinas Permanent

Customer‭ Support Representative‬Headcount‭: 1‬Salary‭ range‬: Training‭ (3m) - 18k Probi (6m) - 20k‬‭Regular - 20k - 24k‬Job‭ Description‬ ‭Build and maintain customer satisfaction by providing real-time professional and efcient customer‬ ‭support‬‭Document user feedback and sug ...