- Assists his superior in planning and organizing the overall activities of the Service Department in line with its objective of keeping the company's set quality and standards for regular and special service jobs of elevators and escalators
- Assists his superior in the preparation of contract proposals for newly turned-over projects and old projects without a previous contract
- Assists in the preparation of the annual maintenance fee adjustment
- Prepares and submits correspondence and reports as required by his superior
- Assists in the monitoring of the financial status of his department
- Reviews and checks any special service proposal made by the Sales Service Engineer or Supervisor
- Attends meetings as needed by the client
- Forecasts and monitors the manpower requirement of his department
- Trains and develops his men to ensure effective performance of their jobs and for personal growth
- Performs other service-related tasks that may be assigned by his superior from time to time
- Graduate of BS in Mechanical or Electrical Engineering, preferably licensed by the Professional Regulation Commission
- Must have at least five (5) years of experience in elevator/escalator servicing works and at least three (3) years of which is in a supervisory capacity
- Must have excellent communication skills, both in written and oral English and Tagalog
- Can relate effectively to all types of people in the organization and has a strong leadership capability
- Capable of training and teaching people
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Service Supervisor Elevator and escalator service
6 araw ang nakalipas
John Clements Recruitment Inc. Philippines, Pilipinas Buong orasPrepares monthly/daily work schedules (capacity plan), conducts daily toolbox meeting and discuss safety concerns prior to dispatch of servicemen under him, and sees to it that the schedules are followed Input the daily man hours rendered to projects in SAP · Conducts regular per ...
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Cloud Infrastructure Engineer
6 araw ang nakalipas
John Clements Consultants, Inc. Philippines, Pilipinas Buong orasWork Arrangement · Hybrid (3 days Onsite - 2days WFH) · Ayala Makati · Qualifications · Graduate or post-graduate degree in Computer Science or equivalent · Ideal Candidate should have: · Hand on experience in implementing various services in Azure cloud resources like storage, l ...
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Security Architecture and Engineering Lead
6 araw ang nakalipas
East West Banking Corporation Philippines, Pilipinas Buong orasAbout The Job · Location: Makati City · Corporate Title: Manager to AVP · Work Arrangement: Hybrid · Our Information Security & Data Protection Office team is looking for experienced professionals to join us in Makati City with the role of Security Architecture and Engineering Le ...
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Engineer 2, Channel UPS and Racks Applications Engineering
6 araw ang nakalipas
Vertiv Philippines, Pilipinas Buong orasWho we are: · Nearly all aspects of our lives involve the use of technology. It is how we work and play and do anything in between. This connectivity or use of data is built into the very fabric of our society. It is vital to human progress. Vertiv believes there is a better way ...
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Junior Solar Engineer
6 araw ang nakalipas
Buskowitz Energy Philippines, Pilipinas Buong orasJoin Us · Embrace a Brighter Future with Our Renewable Energy Team · Are you passionate about sustainability and eager to contribute to a cleaner, greener world Are you ready to harness the power of the sun to drive positive change and make a meaningful impact Look no further We ...
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Performance and Rewards Specialist
6 araw ang nakalipas
ING Business Shared Services B.V. Philippines, Pilipinas Buong oras. Proper dispatching of requests to co-team members · . Acknowledge and transfer requests which are not within scope of the stream to the correct process owners · . Review completeness of the requests by checking employee eligibility and correctness of the attached file/s · . Gen ...
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Problem Manager
6 araw ang nakalipas
KPMG Philippines Philippines, Pilipinas Buong orasResponsibilities: · Achieving SLAs and minimizing SLA breaches. · Improving internal customer satisfaction through NPS surveys and other customer sat reviews. · Managing incident escalations, working with internal escalation paths as required · Owner of the Incident, Request, ...
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Operator - National Patrol Services
1 linggo ang nakalipas
MicroSourcing Philippines, Pilipinas Buong orasJob Responsibilities · Describe the job role and the day to day tasks involved. · Main Functions: · .Dispatching of Service Technicians to repair ATM faults, · .Dispatching of Patrol Officers to alarm response job · .Making sure that all required guards are onsite and well. · D ...
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Product Technical Support Specialist
6 araw ang nakalipas
MicroSourcing Philippines, Pilipinas Buong orasComplaint escalation and production floor support:Complaint escalation: When Customer Service (CS) Representatives or Clinic Operations (CO) Representatives (see corresponding job profiles) need to escalate complaint related cases because they are unsure how to handle them, the T ...
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central site operations specialist
6 araw ang nakalipas
Lexmark Philippines, Pilipinas Buong orasJob Summary: · Responsible for delivering post-sale services support, typically at customer sites.xa0 Provides services at the customer sites, including installation, maintenance and repair of devices and services to ensure that all function properly. Manage day to day services d ...
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Implementation & Onboarding Specialist
6 araw ang nakalipas
MicroSourcing Philippines, Pilipinas Buong orasDeliver world-class support and assistance to new customers · . Project mange the onboarding process for the Customer Success Organization (CSO) · . Teach the basics of the Adlumin platform to new customers Demonstrate Adlumin support · processes · . Manage user accounts, includi ...
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Manager, Security and Threat Management
6 araw ang nakalipas
Trustwave Philippines, Pilipinas Buong orasAbout Trustwave · Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. We uncover threats that others can't and respond quicker than others can to protect against the devastating impacts of cyberattacks. We're a wor ...
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Account Managers
6 araw ang nakalipas
Hammerjack Pty. Ltd. Philippine Branch Office Philippines, Pilipinas Buong orasDUTIES AND RESPONSIBILITIES · Send the Welcome Email that will incorporate the Recruitment process and other things that new customers need to know. · Work with Finance to set up the customer and create invoices. · Liaise between Recruitment and the customer to create the JDs, sc ...
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System Analyst
6 araw ang nakalipas
EMAPTA Philippines, Pilipinas Buong orasJob Description · We are currently looking for an experienced Oracle Fusion Applications Analyst to join our organisation. Having gone through a period of transformation and change, we currently use the following cloud services · Oracle Fusion Enterprise Resource Planning Cloud S ...
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Customer Success Expert
6 araw ang nakalipas
Telexpress Philippines Philippines, Pilipinas Buong orasExpected Onboard Date: ASAP, 2024 · Key Competencies and Skills: · Comprehensive Reading should be at least above average. · Exceptional listening skills and must have customer-oriented skills. · Excellent documentation/ analytical skills: adaptable to call center operational too ...
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CSR Agent
6 araw ang nakalipas
Alpha Century Consultancy Inc. Philippines, Pilipinas Buong orasResponsibilities · Address customer inquiries and complaints: This involves actively listening to customers, understanding their issues, and providing prompt and accurate resolutions through various channels like email and live chat. · Maintain a positive and professional demeano ...
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Customer Service Officer
6 araw ang nakalipas
SM Investments Philippines, Pilipinas Buong orasGeneral Duties · Responsible in the proper and timely handling of daily frontline transactions. Detailed Duties · DUTIES AND RESPONSIBILITIES · 1. Handle special accounts and escalated concerns from the Supervisors · 2. Coordinate with other concerned units in resolving clients c ...
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Appeals Officer
6 araw ang nakalipas
MicroSourcing Philippines, Pilipinas Buong orasJob Title/Position · Appeals Officer · Job Responsibilities · Describe the job role and the day to day tasks involved. · The role has two functions: · . Digital Parking Enforcement - This is where the team will review the images / information from ADR. · . Queue of Appeals - Th ...
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Service Level Manager
6 araw ang nakalipas
KPMG Philippines Philippines, Pilipinas Buong orasResponsibilities: · Achieving SLAs and minimizing SLA breaches. · Monitori service level agreements ensuring SLA are met · Escalates potential service level breaches and recommends solutions to ensure SLAs are met · Monitors and reports to client and management on operational ...
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Mandarin Helpdesk Translator
5 araw ang nakalipas
Eastvantage Philippines, Pilipinas Buong orasAbout our Company: · At Eastvantage, we believe in creating meaningful work relationships across the globe. Our premier managed services and outsourcing solutions enable operational excellence that results in business growth for our partners worldwide. With a team of inspired exp ...