- Serves as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution, and critical thinking
- Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements
- Assist new hires to ensure they become productive on the floor in the shortest possible time frame
- Provide inputs on process and system to team members
- Client interaction, where required, at the level of Supervisors
- Ensure compliance with internal policies and procedures, external regulations, and information security standards
- Oversee and manage day-to-day operations to ensure all metrics are met, revenues are maximized, and team performance is monitored as per agreed KPIs
- Communicate productivity expectations, balance workload (e.g., daily team meetings to discuss new updates), monitor efficiency, and initiate control measures to minimize workload variances over time
- Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements
- Provide coaching and feedback to team members to enable performance improvement
- Ensure the team's understanding and effective use of information system capabilities and functionality
- Provide inputs on process and system to team members
- Articulate performance expectations and team objectives while collecting and interpreting balanced measures to evaluate individual staff and team performance
- Ensure compliance with internal policies and procedures, external regulations, and information security standards
- Establish an environment and work style that promotes teamwork, cross-product integration, and continuum of care thinking that results in strong performance
- Ability to work in a continually challenging environment
- Good written and verbal communication skills
- Good leadership skills
- Customer service oriented
- Quality oriented
- Empathy for effective on-the-job coaching and feedback
- Understanding of end-to-end processes and appreciation of critical parameters
- Registered Nurse with at least 1 year of clinical and/or UM experience
- Ability to interpret assignments and understand department strategy
- Adaptable and able to thrive in a fast-paced environment with strong attention to detail
- Capacity to multi-task, including use of multiple computer applications simultaneously
- Effective verbal and listening communication skills
- Experience making decisions and working independently with little supervision
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
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At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly b ...
Cebu ₱900,000 - ₱1,600,000 (PHP) bawat taon3 oras ang nakalipas
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Job Description: · Interpret day-to-day business objectives and prepare/execute operational practices/work programs · Ensure proper communications and execution of processes by team · Review all incoming work for clarity, provide clear work directions, e.g., receive requests for ...
Cebu ₱900,000 - ₱1,600,000 (PHP) bawat taon5 araw ang nakalipas
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Summary · Responsible for hiring, training, retaining and developing their respective team members. Responsible to lead the effective and profitable results for their team. Administers company policies, best practices and standard operating procedures to facilitate performance th ...
Cebu ₱900,000 - ₱1,600,000 (PHP) bawat taon19 oras ang nakalipas
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At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly b ...
Cebu ₱900,000 - ₱1,600,000 (PHP) bawat taon19 oras ang nakalipas
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Lead a team of professionals in Revenue Cycle Management and ensure the success of clients. · ...
Cebu ₱900,000 - ₱1,600,000 (PHP) bawat taon5 araw ang nakalipas
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Job description: · As a team lead, he/she would have experience in a supervisory/manager role in a call center. The incumbent would be the primary point of contact with client and would be responsible for all day-to-day activities. Key responsibilities would include: · End-to-end ...
Cebu ₱480,000 - ₱900,000 (PHP) bawat taon5 araw ang nakalipas
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Job Purpose · The IT Support Team Lead is responsible for leading the delivery of high-quality technical support services and ensuring the effective management of all endpoint devices across the organization. This role ensures that end users receive timely and efficient assistanc ...
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About Xerox Holdings Corporation · At Xerox, we make work, work For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential ...
Cebu21 oras ang nakalipas
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The role involves overseeing the daily operations of our workforce, ensuring that all tasks are completed efficiently and effectively. The ideal candidate will be expected to lead a team of workforce and real-time analysts. · Main functions: · Generates month-wise, day-wise and i ...
Cebu ₱2,000,000 - ₱2,500,000 (PHP) bawat taon19 oras ang nakalipas
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Overview: · Drive overall performance and manage the process. Responsible for supervisory support through transaction monitoring and delivering results as per Service Level Agreement targets / timelines. Produce reports to gauge process performance. Steer process meetings / calls ...
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IN-HOUSE TEAM LEAD · Job Mandate · Primarily responsible for managing a team of 10-15 Customer Service Officers that may be responsible for providing customer services through incoming calls, emails, personal messages in social media or fax messages. Monitors performance, provide ...
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Now Hiring: Senior Payroll Lead – Hybrid | Regular Position – Cebu-Based | Night Shift | Hybrid · Are you a people-first leader who thrives in operational excellence and fast-paced environments? · We're currently looking for a Senior Payroll Lead to oversee our US Talent Payroll ...
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About The Role · With Intelligence is a leading data and intelligence provider specializing in the asset management sector. We deliver high-quality insights and analytics, empowering clients to make informed investment decisions. We are looking for a highly motivated and detail-o ...
Cebu ₱35,000 - ₱40,000 (PHP)12 oras ang nakalipas
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One of the SM Retail Affiliates is looking for a high-impact Store Manager to lead their SM Bacoor branch. If you are a strong retail leader who thrives on hitting targets, building high-performing teams, and delivering exceptional customer experiences, this role is for you. · Wh ...
Cebu ₱360,000 - ₱720,000 (PHP) bawat taon5 araw ang nakalipas
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The Digital Transformation Release Train Engineer will be working with several scrum teams who provide digital solutions for stakeholders. The RTE will be instrumental in implementing the SAFe process and new ART in the DX organization. · High emotional intelligence, · servant le ...
Cebu6 araw ang nakalipas
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Department · Cebu Integrated Resorts · Employee Type · Probationary · Job Responsibilities · Strategic Leadership & Business Growth · Develop and execute the hotel business strategy aligned with the integrated resort's goals. · Lead annual operating plans, budgets, and performanc ...
Cebu ₱2,200,000 - ₱5,500,000 (PHP) bawat taon6 oras ang nakalipas
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Work setup: Full onsite · Schedule: Monday to Friday, Dayshift · Role Overview · The Director of Operations will lead and oversee Sales, Sales Operations, and Business Development functions, ensuring alignment with overall business strategy and revenue targets. This role is respo ...
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TEAM LEADER · Location: IT Park, Cebu City · Employment Type: Full-time, Permanent · Work Setup: Onsite · Schedule: Day / Shifting · About the Company · Strategic Office Support Inc. is a growing organization committed to delivering operational excellence, safety, and people-cent ...
Cebu ₱480,000 - ₱900,000 (PHP) bawat taon1 araw ang nakalipas
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The Role · As a Region Lending Head / Sales Channel Head for Business Banking (Visayas), you are responsible for delivering sales target assigned to their identified locations. While delivering sales targets, the Channel Head will need to ensure that internal process and regulat ...
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- Trabaho sa kumpanya
GDS Consulting_Power Platform Manager_Cebu
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This role involves leading No Code Low Code team in GDS Consulting as part of EY Power Platform Manager. · You will work on latest Microsoft Power Platform technologies and collaborate with other teams within Consulting services.Expertise in Power Apps, Power Automate. · Experien ...
Cebu6 araw ang nakalipas
Team Lead - Cebu - EXL Service Philippines, Inc.
Paglalarawan
Short Description
Overseeing day-to-day operations for Utilization Management – Clinical
Role / Responsibilities
Job Responsibilities
Qualifications
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Team Lead
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Team Lead
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Team Lead
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Team Lead
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Team Lead
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IT Support Team Lead
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OTC Team Lead
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WFM Team Lead
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Insurance Team Lead
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Contact Center Team Lead
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Back Office Senior Team Lead
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QA Team Leader for Private Markets
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Store Manager
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Release Train Engineer
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General Manager
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Operations Director
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Team Leader
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Region Lending Head
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GDS Consulting_Power Platform Manager_Cebu
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