- Lead end-to-end delivery of complex IT initiatives (ramp-ups, ramp-downs, transitions, site transfers, and new client onboarding), aligned to approved implementation plans.
- Manage multiple concurrent workflows and Operation governances to meet or exceed IT service delivery KPIs and SLAs.
- Support IT Project Management, Pricing, and RFP requirements by providing technical inputs and solution alignment for new and expanding accounts.
- Act as the primary IT SPOC for clients, operations, and internal IT teams, ensuring clear communication and expectation management across all delivery phases.
- Facilitate weekly and monthly service and project governance reviews with HGS clients and Operations
- Assist in internal and external audit engagements as IT representative, coordinating evidence, remediation actions, and control improvements.
- Strengthen ownership and accountability across IT service delivery through strong mastery and enforcement of HGS process flows.
- Provide technical leadership in transitions, onboarding, and operational readiness
- Maintain and update technology manual and operational guides
- Manage Intalk licenses allocation, telephony and cloud solution as needed
- Proactively identify process and opportunities to improve service stability, delivery efficiency, and client satisfaction.
- Share best practices among Business IT Team.
- Bachelor's degree in information technology, Computer Science, or related field.
- Additional certifications in IT service management, project management, or relevant technologies are a plus.
- 2–5 years of experience in IT service delivery, project coordination, or IT operations support.
- Experience in client-facing roles, IT project management, or business IT support preferred.
- Must be willing to work onsite in Bridgetowne, Quezon City on a shifting schedule.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), MS Project, MS Visio, and other business applications.
- Customer-oriented, with strong focus on delivering high-quality IT support and service.
- Collaborative team player with a sense of urgency and commitment to excellence.
- Strong interpersonal skills, capable of effectively interacting with stakeholders at all levels of the organization
- Strong focus on technology and IT service delivery, ensuring solutions align with business requirements.
- Proficient in Office 365 applications, email platforms, and web-based tools.
- Knowledge of IT infrastructure (network, hardware, software) at an advanced level.
- Strong customer experience skills, including understanding client needs, resolving issues efficiently, and ensuring satisfaction.
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Lead end-to-end delivery of complex IT initiatives (ramp-ups, ramp-downs, transitions, site transfers, and new client onboarding), aligned to approved implementation plans. · ...
Quezon City2 linggo ang nakalipas
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The Business IT Officer will lead the delivery of complex IT initiatives and manage multiple concurrent workflows to meet or exceed IT service delivery KPIs and SLAs. · Lead end-to-end delivery of complex IT initiatives (ramp-ups, ramp-downs, transitions, site transfers, and new ...
Quezon, Metro Manila2 linggo ang nakalipas
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A Business IT Officer leads end-to-end delivery of complex IT initiatives aligned to approved implementation plans. · Manage multiple concurrent workflows and Operation governances to meet or exceed IT service delivery KPIs and SLAs. · Support IT Project Management, Pricing, and ...
Quezon City, National Capital Region2 linggo ang nakalipas
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The Business Development Officer is responsible for identifying new business opportunities, · building and maintaining client relationships, · and driving revenue growth.Bachelor's degree in business administration, · At least 3–4 years' experience in business development, · ...
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The Business Development Officer is responsible for identifying, evaluating, and pursuing new business opportunities to support the growth and expansion goals of Fredley Group of Companies. ...
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We are seeking a motivated and results-driven Business Development Officer to join our team. · The primary responsibility of this role is to identify business opportunities, build and maintain successful relationships with prospects and existing clients, · and collaborate interna ...
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+ Job Summary: The Business Development Officer is responsible for identifying, evaluating, and pursuing new business opportunities that support the growth and expansion goals of Fredley Group of Companies.+ · + Qualifications:+ Bachelor's degree in Business Management,+ Marketi ...
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Develop and sustain solid relationships with company stakeholders and business partners including corporate clients contractors architects designers engineers local government units business networks associations etc. · ...
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The Business Development Officer is responsible for identifying, evaluating, and pursuing new business opportunities that support the growth and expansion goals of Fredley Group of Companies. · Bachelor's degree in Business Management, Marketing, Entrepreneurship or related field ...
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+ Competitive salary + attractive incentives and commission structure · With HMO coverage and life insurance · Work in a stable and trusted IT distributor with over 30 years of industry experience · Be part of a supportive, fast-moving, and team-oriented environment · We're looki ...
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We're looking for a driven and aggressive Outbound Sales Officer to grow our B2B end-user accounts, covering corporate offices, warehouses, and multi-branch stores. · ...
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Business Development Officer · We are hiring a Business Development Officer to support company growth by identifying new business opportunities, building strong client partnerships, conducting sales activities, and working closely with the sales team to expand market presence. Th ...
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We are seeking a dynamic results-driven Business Development Officer to join our company.In this role you will be the face of our company responsible for identifying new opportunities building lasting client relationships and driving business growth. · ...
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The Business Development Officer supports the Head of Business Development in the discovery and planning of new business initiatives. This position also supports operationalizing and managing assigned third party digital platforms to generate new business/revenues for the Digital ...
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Business IT Officer - Quezon City - HGS
Paglalarawan
Business IT Officer
Roles and responsibilities:
Qualifications:
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Business IT Officer
Para lamang sa mga rehistradong miyembro Quezon City
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Business IT Officer
Para lamang sa mga rehistradong miyembro Quezon, Metro Manila
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Business IT Officer
Para lamang sa mga rehistradong miyembro Quezon City, National Capital Region
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Business Development Officer
Para lamang sa mga rehistradong miyembro Quezon City
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Business Development Officer
Para lamang sa mga rehistradong miyembro Quezon City
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Business Development Officer
Para lamang sa mga rehistradong miyembro Quezon City
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Business Development Officer
Para lamang sa mga rehistradong miyembro Quezon City
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Business Development Officer
Para lamang sa mga rehistradong miyembro Quezon City
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Business Development Officer
Para lamang sa mga rehistradong miyembro Quezon City
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Business Development Officer
Para lamang sa mga rehistradong miyembro Quezon City, National Capital Region
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Business Development Officer
Para lamang sa mga rehistradong miyembro Quezon, Metro Manila
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Business Development Officer
Para lamang sa mga rehistradong miyembro Quezon, Metro Manila
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Business Development Officer
Para lamang sa mga rehistradong miyembro Quezon City
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Business Development Officer
Para lamang sa mga rehistradong miyembro Quezon City
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Business Development Officer
Para lamang sa mga rehistradong miyembro Quezon City
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Business Development Officer
Para lamang sa mga rehistradong miyembro Quezon City
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Business Development Officer
Para lamang sa mga rehistradong miyembro Quezon, Metro Manila
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Business Development Officer
Para lamang sa mga rehistradong miyembro Quezon City
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Business Development Officer
Para lamang sa mga rehistradong miyembro Quezon City, National Capital Region
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Business Development Officer
Para lamang sa mga rehistradong miyembro Quezon City