- To meet Account Management target on a monthly basis.
- Manage and forge relationships with all assigned clients
- To generate businesses – via orders or other deals from clients
- To deal with day-to-day requirements, requests, and issues of all assigned clients including but not limited to detail changes, requests for recordings, etc.
- To effectively maximize all opportunities with the client including but not limited to designing questions or campaigns based on requirements and needs.
- To conduct calls and reviews with clients – daily, weekly or as needed to ensure that all issues are addressed
- To manage all orders, acquire feedback and get re-orders
- To work with internal groups on how to acquire more clients
- Supervise the day to day deliverables and individual performance of the Client Services Associates.
- All other related tasks that may be assigned
- Candidate must possess at least a Bachelor's/College Degree, Business Studies/Administration/Management, Marketing or equivalent.
- Required skill(s): account client management, account development skills, Management.
- At least 3-5 year(s) of working experience in the related field is required for this position.
- Preferably Account Specilaist specializing in BPO/Call Center set-up
- With an outstanding communication skills
- Amenable working in UK time.
- Can start immediately.
- Proficiency in Microsoft Office and CRM software
- Knowledge of customer service principles and practices
- Ability to work in a fast-paced, dynamic environment
- Must live within a maximum of 45 minutes travel from the office (Preferably from Las Piñas or Muntinlupa)
-
Client Services Manager
17 oras ang nakalipas
Datablazers, Inc. Muntinlupa, Pilipinas Buong orasJob Overview:You'll be the bridge between our company and call centers, figuring out if they're a good fit for our campaigns. You'll get support from a data mining team to find new call centers. Once you build rapport, our sales team will give you campaigns to pitch. If they're i ...
-
Service Delivery Manager
1 linggo ang nakalipas
Filinvest Group Muntinlupa, PilipinasFilinvest Company: Corporate Technologies, Inc. · Job Summary: · The IT Service Delivery Manager is responsible for ensuring the delivery of project team(s) in managing resources, IT-Infra related projects, and budgets to meet the goals of the business and guarantee timely clos ...
-
Assistant Service Manager Elevator and escalator service
2 araw ang nakalipas
John Clements Recruitment Inc. Muntinlupa, Pilipinas Buong oras· • Assists his superior in planning and organizing the overall activities of the Service Department in line with its objective of keeping the company's set quality and standards for regular and special service jobs of elevators and escalators · • Assists his superior in the pre ...
-
Customer Service Associate Manager
6 araw ang nakalipas
RecruiterPH Muntinlupa, Pilipinas Buong orasJob Description:Meets required performance standards including but not limited to managing Service Level, Productivity, Efficiency, Quality, etc.Works closely with the Contact Center Lead, Global Process Owner, and Senior Leadership to determine program goals and initiatives.Seek ...
-
Assistant manager for aircon and service
2 araw ang nakalipas
John Clements Recruitment Inc. Muntinlupa, Pilipinas Buong oras· • Takes charge of providing clients with regular service/maintenance of Mitsubishi packaged air conditioners which are covered with service contracts/ under warranty. · • Coordinates and supervises contractors in the progress, implementation, and monitoring of projects and act ...
-
Service Delivery Ops Sr Manager
6 araw ang nakalipas
Neksjob Philippines Muntinlupa, Pilipinas Buong orasService Delivery Ops Sr ManagerLocation: Muntinlupa, Metro Manila -ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---POSITION TITLE: Service Delivery Ops Lead Senior ManagerWORK SETUP: Return to OfficeOVERALL P ...
-
Assistant Service Manager elevator and escalator
4 araw ang nakalipas
John Clements Recruitment Inc. Muntinlupa, Pilipinas Buong orasAssists his superior in planning and organizing the overall activities of the Service Department in line with its objective of keeping the company's set quality and standards for regular and special service jobs of elevators and escalatorsAssists his superior in the preparation o ...
-
Service Delivery Ops Lead Senior Manager
3 araw ang nakalipas
Neksjob Philippines Muntinlupa, Pilipinas Buong orasService Delivery Ops Lead Senior ManagerPreferred Work Site: Muntinlupa City, Metro Manila -ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---POSITION TITLE: Service Delivery Ops Lead Senior ManagerWORK SETUP: ...
-
Service Delivery Ops Lead Senior Manager
1 araw ang nakalipas
Neksjob Philippines Muntinlupa, Pilipinas Buong orasWORK SETUP: Return to OfficeProject Shift Schedule: Night ShiftProject Rest Day: Weekends OffProject/Team Location: Muntinlupa iHub2 BuildingOVERALL PURPOSE:Manages US Retirement Services processes, such as participants & advisory services, plan services, and related business sup ...
-
Service Manager
5 araw ang nakalipas
ING Business Shared Services B.V. Taguig, PilipinasAt ING we value and support our employees before recruiting external talent. If you think this vacancy is the right next step in your ING career, we'd encourage you to apply. Should you have questions about the vacancy or need to hear more before you feel you can apply. Please do ...
-
Service Manager
2 araw ang nakalipas
ING Makati, Pilipinas Buong orasOVERALL FUNCTION · The candidate is responsible for supporting the business teams in service management (SM). This covers the creation, setup and maintenance all needed SM documentation, reporting, service meetings and aligning demand for new and existing activities. This is a gl ...
-
Key Account Manager for IT Services and BPO Company/Las Pinas
5 araw ang nakalipas
Dempsey Inc Las Piñas, Pilipinas Buong orasResponsibilities: · • Developing and sustaining solid relationships with key clients that bring in the most income for the company. · • Addressing and resolving key clients' complaints. · • Acting as the main point of contact between key clients and internal teams. · • Supervisin ...
-
Creative Services Manager
5 araw ang nakalipas
MICHAEL PAGE INTERNATIONAL RECRUITMENT (PHILIPPINES) INC. Taguig, PilipinasWork on Diverse Creative Projects · Good compensation and benefits · About Our Client · Dedicated to enhancing the financial well-being of its clientele, our client, a leading financial services provider in the Philippines, is committed to offering innovative solutions for saving ...
-
Financial Services Manager
1 linggo ang nakalipas
Neksjob Philippines Taguig, PilipinasWe are looking for a Financial Services Manager to oversee and manage the financial services operations within our banking institution. The ideal candidate will be responsible for driving financial growth, ensuring compliance with regulatory standards, and providing exceptional c ...
-
Financial Services Manager
4 araw ang nakalipas
Neksjob Philippines Taguig, Pilipinas Buong orasWe are looking for a Financial Services Manager to oversee and manage the financial services operations within our banking institution. The ideal candidate will be responsible for driving financial growth, ensuring compliance with regulatory standards, and providing exceptional c ...
-
Service Desk Manager
6 araw ang nakalipas
Safeway Philtech Inc Taguig, PilipinasThe Service Desk Manager is responsible for managing day-to-day 24/7 service desk operations. Lead the team to focus on successful outcomes. Take overall accountability for incident management and request fulfillment. Apply ITIL Service Management concepts such as Incident and SL ...
-
Client Service Manager
2 araw ang nakalipas
JPMorgan Chase Bank, N.A. Taguig, PilipinasJob Description : · Be part of the J.P. Morgan Asset & Wealth Management team. · As a Client Service Support Manager within the Wealth Management team, you will be tasked with offering support to client service teams, managers, and clients. Your role will involve working in a dyn ...
-
Financial Services Manager
6 araw ang nakalipas
Neksjob Philippines Taguig, Pilipinas Buong orasWe are seeking a Financial Services Manager (Banking) in Taguig City, overseeing end-to-end sales processes, client relationships, and business growth. · - Bachelor's degree in Finance, Accounting, Business Administration, or related field · - Minimum 8 years process improvement ...
-
Engineering Services Manager
4 araw ang nakalipas
McKupler Inc. Taguig, Pilipinas Buong orasCompany Description · McKupler Inc. is the alliance of McLarens Lubricants Limited of Sri Lanka and Kupler Industries Inc. of the Philippines, two leading Mobil distributors in the Asia-Pacific region. McKupler Inc. provides superior quality lubricant products to consumers in the ...
-
Service Manager
6 araw ang nakalipas
The Dairy Farm Company Limited ROHQ Metro Manila, PilipinasMain Purpose of the Role: · The Incident/Problem Manager owns and champions the Incident & Problem Management process that will be used across DFIT service operations and serve as a prescribed best practice framework for Country IT to adapt. Furthermore, the manager is responsib ...
Client Services Manager - Muntinlupa, Pilipinas - Datablazers, Inc.
Paglalarawan
Job Purpose:
To manage the daily transactions of the Client Services Department. Build, Maintain and grow successful relationships within internal stakeholders and clients.
Duties and Responsibilities:
Qualifications:
