- College graduates are highly preferred
- With Insurance background/experience is a plus no
- Above-average communication and meeting facilitation skills. Proficient in MS Applications. Flexibility with a rotational schedule and must be willing to render overtime, if necessary.
- Possesses strong work ethics, integrity, and unquestionable character without any Code of Conduct violation, and maintains a good attendance record with no tardiness memos incurred.
- Demonstrates the ability to handle multiple tasks and create and execute effective and immediate action plans for process issues.
- Shows an ability to adhere to and promote the current performance tool used by the team. Capable of establishing and maintaining relationships with team members, co-leads, reporting managers, internal, and external business partners. Is coachable, seeking out and accepting feedback to improve personal and team performance.
- Demonstrates a customer-focused approach, processing with a consistent attitude of respect, courtesy, patience, and helpfulness, while also exhibiting business acumen and the ability to see things in a broader context.
- Has met or exceeded performance expectations in the last performance appraisal.
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Service Delivery Ops Sr Manager - Muntinlupa, Pilipinas - Neksjob Philippines
Paglalarawan
Service Delivery Ops Sr ManagerLocation:
Muntinlupa, Metro Manila -ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLEPOSITION TITLE: Service Delivery Ops Lead Senior Manager
WORK SETUP:
Return to Office
OVERALL PURPOSE:
Manages US Retirement Services processes, such as participants & advisory services, plan services, and related business support services. Leads in efforts to maintain and enhance various parts of existing client service solutions.
OTHERS:
Project Shift Schedule:
Night Shift
Project Rest Day:
Weekends OffProject/
Team Location:
Muntinlupa iHub2 Building
SKILL AND QUALIFICATIONS:
