- Conducts or oversees investigations and consults with legal counsel as necessary
- Develops, monitors and adheres to department annual budget
- Supervises and develops subordinate staff
- Take ownership for HR contact center knowledge management process
- Confirming service level agreements are met and providing end-to-end customer support resulting in accurate and
- Handling all types of enquiries from first contact, registration, escalating and resolving queries in a professional and efficient manner
- Supporting internal customers on HR Portal navigation and other relevant on-line tools for the completion of self-service transactions
- Providing transaction and administrative services for in-scope process
- Gathering customer data where required
- Escalating cases where guidance or clarification of policies and procedures is requiredQualifications for HR contact center
- Must be proficient in MS Excel and have ability to create macros, must be proficient in MS PowerPoint
- Ability to work in a remote team environment across sites
- Customer Service - delivers service in role with the customer at the heart
- Minimum 5-7 years' demonstrated interface design and support experience, with the ability to read and write functional specifications
- Experience with HR contact center technology
- Bachelor's degree in human resources or a related field and 5+ years of human resources generalist experience required or an equivalent combination of education and experience
-
Product Manager
1 linggo ang nakalipas
GSK Taguig, Pilipinas OTHERİş Yeri: Finance Center Building · Yayın tarihi: Apr · Are you looking for an opportunity to manage the integration of pharmaceutical brands and execute the marketing campaign to optimize the customer experience? If so, this is the role for you. · As Product Brand Management Pha ...
-
Marketing Manager
2 araw ang nakalipas
GSK Taguig, Pilipinas OTHERİş Yeri: Finance Center Building · Yayın tarihi: May · As a Marketing Manager, you will lead the strategic planning and execution of integrated multichannel campaigns for promoted portfolio products across the assigned region. · This role will provide YOU the opportunity to lead ...
-
Marketing Manager
2 araw ang nakalipas
GSK Taguig, Pilipinas OTHERTên địa điểm: Finance Center Building · Ngày đăng tuyển: May · As a Marketing Manager, you will lead the strategic planning and execution of integrated multichannel campaigns for promoted portfolio products across the assigned region. · This role will provide YOU the opportunity ...
-
Marketing Manager
2 araw ang nakalipas
GSK Taguig, Pilipinas OTHERNazwa biura: Finance Center Building · Posted Date: May · As a Marketing Manager, you will lead the strategic planning and execution of integrated multichannel campaigns for promoted portfolio products across the assigned region. · This role will provide YOU the opportunity to l ...
-
Product Manager
1 linggo ang nakalipas
GSK Taguig, Pilipinas OTHERTên địa điểm: Finance Center Building · Ngày đăng tuyển: Apr · Are you looking for an opportunity to manage the integration of pharmaceutical brands and execute the marketing campaign to optimize the customer experience? If so, this is the role for you. · As Product Brand Manage ...
-
Marketing Manager
2 araw ang nakalipas
GSK Taguig, Pilipinas OTHERNom du site: Finance Center Building · Data de publication: May · As a Marketing Manager, you will lead the strategic planning and execution of integrated multichannel campaigns for promoted portfolio products across the assigned region. · This role will provide YOU the opportun ...
-
Marketing Manager
2 araw ang nakalipas
GSK Taguig, Pilipinas OTHERStandort: Finance Center Building · Datum: May · As a Marketing Manager, you will lead the strategic planning and execution of integrated multichannel campaigns for promoted portfolio products across the assigned region. · This role will provide YOU the opportunity to lead key a ...
-
Marketing Manager
2 araw ang nakalipas
GSK Taguig, Pilipinas OTHERNome della sede: Finance Center Building · Data di apertura: May · As a Marketing Manager, you will lead the strategic planning and execution of integrated multichannel campaigns for promoted portfolio products across the assigned region. · This role will provide YOU the opportu ...
-
Marketing Manager
2 araw ang nakalipas
GSK Taguig, Pilipinas OTHERNama Site: Finance Center Building · Tanggal Posting: May · As a Marketing Manager, you will lead the strategic planning and execution of integrated multichannel campaigns for promoted portfolio products across the assigned region. · This role will provide YOU the opportunity to ...
-
German-speaking Sales Account Manager
5 araw ang nakalipas
Nimbyx Taguig, Philippines, Pilipinas Buong orasMache einen echten Unterschied, indem du Zahnarztpraxen und Laboren hilfst, das volle Potenzial der digitalen Zahnmedizin zu entfalten. Als Junior Account Manager spielst du eine entscheidende Rolle bei der Ausweitung unserer Reichweite und der Stärkung bestehender Kunden. · Hier ...
-
Asset Management Manager
5 araw ang nakalipas
Neksjob Corporation Other - Philippines, Metro Manila / NCR, Pilipinas Buong oras· Your role as a Manager/Senior Manager will focus on the management and delivery of asset management client engagements, often interacting at an executive level, as well as sales and practice development activities, resulting in increased value and efficiency. As part of these, ...
-
Applications Management Manager
5 araw ang nakalipas
MICHAEL PAGE INTERNATIONAL RECRUITMENT (PHILIPPINES) INC. Philippines, Taguig, Pilipinas Buong orasCompetitive Salary Package · Work with a multinational FMCG Company · About Our Client · The client is a leader in the Philippine personal care industry. Their products are available globally. · Job Description · Application/Development/Programming · Management of software progra ...
-
Change Management Manager
5 araw ang nakalipas
Neksjob Philippines Taguig, Philippines, Pilipinas Buong orasAs a Change Management Manager / Senior Manager in our T&O practice, a typical day might include: · Discovering stakeholders' challenges and expectations · Defining a Change Management strategy to support business transformational change programs · Leveraging social and digital t ...
-
Manager Workforce Management
1 linggo ang nakalipas
iOPEX Technologies Philippines Inc. Taguig, PilipinasLooking for a new challenge Join a company where YOU matter · We are looking for awesome Workforce Management professionals who wants to join our growing # team · Workforce Real Time Analyst · Workforce Scheduler · Workforce Manager · Workforce Team Lead · We are looking for an a ...
-
Applications Management Manager
5 araw ang nakalipas
MICHAEL PAGE INTERNATIONAL RECRUITMENT (PHILIPPINES) INC. Taguig, Philippines, Pilipinas Buong orasBe a part of a leading personal care company · Flexible working hours · About Our Client · The client is a leader in the Philippine personal care industry. Their products are available globally. · Job Description · Application/Development/Programming · Management of software prog ...
-
IT Manager
5 araw ang nakalipas
Medtronic Cardiac and Vascular Taguig, Philippines, Pilipinas Buong orasCareers that Change Lives · We believe that when people from different cultures, genders, and points of view come together, innovation is the result -and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. · The Contact Centre and Virtual ...
-
Asset Management Manager
1 linggo ang nakalipas
Neksjob Philippines Taguig, Pilipinas Buong orasAsset Management Manager | Work onsite Location: Taguig City, Metro Manila We are seeking an experienced Asset Management Manager/Senior Manager with a proven track record to join our team. In this role, you will be responsible for overseeing and delivering end-to-end Enterprise ...
-
Change Management Manager
1 linggo ang nakalipas
Neksjob Philippines Taguig, Pilipinas Buong orasAs a Change Management Manager/Senior Manager in our T&O practice, you will:Identify stakeholders' challenges and expectationsDefine Change Management strategies for transformative programsLeverage digital technologies in change management and communicationsAssist clients in deve ...
-
Asset Management Manager
4 araw ang nakalipas
Neksjob Philippines Taguig, Pilipinas Buong orasWe are seeking an experienced Asset Management Manager/Senior Manager with a proven track record to join our team. In this role, you will be responsible for overseeing and delivering end-to-end Enterprise Asset Management (EAM) client engagement. Experience:Manager: 10+ yearsSeni ...
-
Change Management Manager/Senior Manager
1 araw ang nakalipas
Neksjob Philippines Taguig, Pilipinas Buong orasChange Management Manager/Senior ManagerLocation: Taguig City, Metro ManilaIn this role within our T&O practice, your responsibilities include:Identifying stakeholders' challenges and crafting Change Management strategies.Leveraging social and digital technologies for effective c ...
Hr Manager - Taguig, Pilipinas - Ayuda Business Management solution Inc
Paglalarawan
Our company is looking to fill the role of HR contact center. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don't fill all of the qualifications, you may still be considered depending on your level of experience.Responsibilities for HR contact center