- Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
- Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
- Provide white-glove support to Microsoft customers but not limited SMB, partners and consumers, with FCR First Call Resolution goal in mind
- Guide customers in onboarding their businesses, solving issues and providing thorough instructions when utilizing M365 services like Exchange Online, SharePoint Online, Office 365 Pro Plus, Yammer etc.
- Document and report to QMs, Cluster Leads Geo Leads any identified gaps, issues etc.
- Report to QM Geo Leads, any management or technical opportunities
- Build relationship to create, reinforce, motivate, and guide customers and partners
- Effectively drive recommendations and land priorities across customers, partners, and across organizational boundaries
- Leverage collaboration support tools and processes to expedite resolution of customer issues
- Must be at least Fluent in Italian language proficiency.
- At least 2 years of professional IT experience or 2 years professional customer service/technical support work experience in BPO or related industry
- With M365 administration/troubleshooting skills and experience
- Knowledge in Exchange, SharePoint, MS Teams, MS Windows Server and Azure Concept
- Experience in or exposure to a client facing role
- Communication skill should be at least B2 or higher
- Amenable to a flexible work schedule, as the need arises
-
Spanish Bilingual must have 1 years experience in Healthcare BPO
2 araw ang nakalipas
BPO-services Pasig, Pilipinas Buong orasSpanish Bilingual must have 1 years experience in Healthcare BPO Can work start asap. amenable working the graveyard shift. Can work in ortigas. 55k max ...
-
Spanish Bilingual Team Leader
5 araw ang nakalipas
Wells Fargo Metro Manila, PilipinasAbout this role: · Wells Fargo is seeking a Spanish Bilingual Team Lead for Consumer Lending · In this role, you will: Support management in the daily administration of individuals that handle customer inquiries and issues for efficient performance and overall effectiveness of ...
-
Italian Bilingual Analyst
18 oras ang nakalipas
Neksjob Corporation Metro Manila, PilipinasItalian Bilingual Analyst · Salary Range: PHP PHP89400/month · Taguig/ Cebu · Qualifications: Bachelor's Degree in Information Technology, Computer Science or other relevant fields · 2 years of professional IT experience or 2 years of professional customer service/technical s ...
-
Digital Finance Platform Transformation Manager
18 oras ang nakalipas
Neksjob Corporation Metro Manila, PilipinasJapanese Bilingual - Digital Finance Platform Transformation Manager · Taguig · Lead project delivery, client conversation and manage stakeholders on the project both internal and external · Lead the team of experienced resources and direct/guide teams on project executions as p ...
-
Spanish Bilingual must have 1 year Exp in Healthcare BPO 55k max
1 araw ang nakalipas
BPO-services Manila, Pilipinas Buong orasSpanish Bilingual must have 1 year experience in Healthcare BPOCan start work onste in Ortigas.amenable working NIGHT speak write and Communicate.Must have healthcare experience in BPO. ...
-
Customer Service Representative
5 araw ang nakalipas
Recruiter PH Manila, Pilipinas PermanentLuxury Fashion AccountRole - Customer Service Representative (Korean Bilingual) Education - completed 2nd year college - without back subjects at least 6 months non-bpo customer facing experience work on site Aug 21, HCcompleted 2nd year college - without back subjects at least 6 ...
-
Job Awaits
5 araw ang nakalipas
Neksjob Philippines Manila, Pilipinas PermanentApplication Developer - Japanese Bilingual Location: Manila Minimum Qualifications:Bachelor's degree in Computer Science or related field.Proficiency in Japanese and English.Minimum of 4 years of hands-on experience in application development.Strong programming skills in language ...
-
Spanish Bilingual must have 1 year Exp in Healthcare BPO 55k max
2 araw ang nakalipas
BPO-services manila, PilipinasSpanish Bilingual must have 1 year experience in Healthcare BPO · Can start asap. · can work onste in Ortigas. · amenable working NIGHT SHIFT. · 55kmax. · can speak write and Communicate. · Must have healthcare experience in BPO. ...
-
Software Development Engineer
3 araw ang nakalipas
Neksjob Philippines Manila, Pilipinas Buong orasJapanese Software Development EngineerLocation: Manila Duties/ResponsibilitiesAnalyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work.Develop backend API using Spring Boot Write c ...
-
Customer Service Representative
5 araw ang nakalipas
Recruiter PH Manila, PilipinasLuxury Fashion Account · Role - Customer Service Representative (Korean Bilingual) · Education - completed 2nd year college - without back subjects · at least 6 months non-bpo customer facing experience · work on site Aug 21, HC · completed 2nd year college - without back subj ...
-
We are looking Italian Bilingual Analyst for Mandaluyong Site
14 oras ang nakalipas
Neksjob Corporation Metro Manila / NCR, Pilipinas Buong orasItalian Bilingual Analyst · Location: Mandaluyong City · Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. · Act as the ongoing interface between the client and the system or applicatio ...
-
Italian Bilingual Analyst
18 oras ang nakalipas
Neksjob Corporation Metro Manila, PilipinasItalian Bilingual Analyst · Location: Mandaluyong City Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. · Act as the ongoing interface between the client and the system or application. ...
-
Software Development Engineer
4 araw ang nakalipas
Neksjob Philippines Metro Manila, PilipinasJapanese Software Development Engineer · Location: Manila · Duties/Responsibilities · Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. · Develop backend API using Spring ...
-
Enterprise Operations Associate
4 araw ang nakalipas
Snappr Manila, PilipinasAt Snappr, we're changing the world by making amazing photography accessible to everyone. We take on complex problems so that photographers, consumers and businesses can connect in more than 200 cities around the world to create and access beautiful photos. · We welcome people fr ...
-
Customer Service Representative
5 araw ang nakalipas
Alphanumeric Systems Manila, PilipinasOverview · Alphanumeric is seeking candidates with a passion for customer service (bilingual English and Mandarin), who are able to problem-solve with a focus on strategic thinking. In this role, Commercial Support Specialists will be responding to commercial inquiries relating t ...
-
Remote Recruiters
18 oras ang nakalipas
PrimeStaff Management Services Manila, Pilipinas Buong orasOur client, a global leader in outsourced omnichannel customer experience management, providing a wide range of solutions to enhance customer interactions for various industries. They specialize in delivering exceptional customer support, technical support, sales, and back-office ...
-
Polish Bilingual
6 araw ang nakalipas
Neksjob Philippines Manila, PilipinasPolish Bilingual · Location: Manila · Job Description: · Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. · Provide white-glove support to Microsoft customers but not limited SMB, partn ...
-
manager, talent acquisition
1 linggo ang nakalipas
Qualfon Manila, PilipinasJob Summary · The Recruiting Manager is responsible leading recruiting teams and for the strategic planning necessary to provide a pool of candidates for various call center positions for multiple clients. The incumbent will create a unified and consistent recruiting process incl ...
-
Mandarin / Japanese Bilingual Data Analyst - Ownership Data
4 araw ang nakalipas
S&P Global Manila, Pilipinas Paid WorkAbout theRole: Mandarin / Japanese Bilingual Data Analyst - Ownership Data · The Team: · The Public Ownership team within the Deals, Ownership and Institutional Profiles Cluster (DOI) is primarily responsible for Collection, Linking and maintenance of the shareholdings data for p ...
-
Software Development Engineer
3 araw ang nakalipas
Neksjob Philippines Mandaluyong, Pilipinas Buong orasDuties / Responsibilities · Develop backend API using Spring Boot · Analyze, design, code, and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. · Develop backend API using Spring Boot · Write cl ...
Italian Bilingual w/ IT experience - Metro Manila, Pilipinas - Neksjob Corporation
Paglalarawan
Italian Bilingual Analyst - MandaluyongSalary range: PHP PHP80000/monthÂ