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Service Advisor
1 linggo ang nakalipas
SUPREME AUTOZONE PHILS. INC. - PAINTHUB Pasig, Pilipinas Buong orasJOB DESCRIPTION · • Providing customer services in the Dealership Service Workshop through liaising between the customer and the workshop · • Monitoring the progress of vehicles being serviced, giving technical advice on maintenance and repair needs · • To ensuring that all vehic ...
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Customer Service Advisor
1 araw ang nakalipas
Concentrix Pasig City, Pilipinas Buong orasJob Title: · Customer Service Advisor - GermanJob Description · The position is the initial contact for consumer conversations feedback, issue resolution, records case information and data across multiple channels. This involves troubleshooting, researching solutions, and providi ...
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Customer Service Advisor
3 linggo ang nakalipas
Concentrix Pasig City, Pilipinas Buong orasJob Title: · Customer Service Advisor - KoreanJob Description · The position is the initial contact for consumer conversations feedback, issue resolution, records case information and data across multiple channels. This involves troubleshooting, researching solutions, and providi ...
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Customer Service Advisor
1 araw ang nakalipas
Concentrix Pasig City, Pilipinas Buong orasJob Title: · Customer Service Advisor - ThaiJob Description · The position is the initial contact for consumer conversations feedback, issue resolution, records case information and data across multiple channels. This involves troubleshooting, researching solutions, and providing ...
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Customer Service Advisor
2 linggo ang nakalipas
Concentrix Pasig City, Pilipinas Buong orasJob Title: · Customer Service Advisor - VietnameseJob Description · The position is the initial contact for consumer conversations feedback, issue resolution, records case information and data across multiple channels. This involves troubleshooting, researching solutions, and pro ...
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Customer Service Advisor
2 linggo ang nakalipas
Concentrix Pasig City, Pilipinas Buong orasJob Title: · Customer Service Advisor - Cyberwest 2024Job Description · The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service suppo ...
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Customer Service Advisor
2 linggo ang nakalipas
Concentrix Pasig City, Pilipinas Buong orasJob Title: · Customer Service Advisor - Bridgetowne XTRA 2024Job Description · The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer servic ...
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Automotive Service Advisor
1 linggo ang nakalipas
Dempsey Resource Management Inc. Quezon City, PilipinasAutomotive Service Advisor · JOB DESCRIPTION / JOB QUALIFICATIONS: · Graduate of an automotive course or any related · Experience in automotive dealership is an advantage · Handle telephone inquiries and advice customer necessary repair and routine maintenance · Schedule and di ...
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Automotive Service Advisor
1 linggo ang nakalipas
Dempsey Resource Management Inc. Quezon City, PilipinasDIRECT HIRING · Automotive Service Advisor · Graduate of an automotive course or any related · Experience in automotive dealership is an advantage · Handle telephone inquiries and advice customer necessary repair and routine maintenance · Schedule and dispatch service repair appo ...
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Automotive Service Advisor
5 araw ang nakalipas
Dempsey Resource Management Incorporated Quezon City, PilipinasURGENT HIRING · We are in need of AUTOMOTIVE SERVICE ADVISOR · Willing to work ONSITE · Willing to start ASAP · JOB DESCRIPTION / JOB QUALIFICATIONS: · - Graduate of an automotive course or any related · - Experience in automotive dealership is an advantage · - Handle telephone i ...
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Automotive Service Advisor
1 linggo ang nakalipas
Dempsey Quezon City, PilipinasAutomotive Service Advisor · Graduate of an automotive course or any related · Experience in automotive dealership is an advantage · Handle telephone inquiries and advice customer necessary repair and routine maintenance · Schedule and dispatch service repair appointments · Prepa ...
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Automotive Service Advisor
1 linggo ang nakalipas
Dempsey Resource Management Inc. Quezon City, PilipinasAUTOMOTIVE SERVICE ADVISOR · QUALIFICATIONS: · • Graduate of an automotive course or any related · • Experience in automotive dealership is an advantage · • Handle telephone inquiries and advice customer necessary repair and routine maintenance · • Schedule and dispatch service r ...
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Customer Service Advisor
2 linggo ang nakalipas
Concentrix Quezon City, Pilipinas Buong orasJob Title: · Customer Service Advisor - Eastwood XTRA 2024Job Description · The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service s ...
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Automotive Service Advisor
1 linggo ang nakalipas
A&A Outsourcing Inc. Quezon City, Pilipinas Buong oras· •Graduate of an automotive course or any related · •Experience in automotive dealership is an advantage · •Handle telephone inquiries and advice customer necessary repair and routine maintenance · •Schedule and dispatch service repair appointments · •Prepare service and parts ...
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Automotive Service Advisor
2 linggo ang nakalipas
Dempsey Resource Management Inc. Quezon City, Pilipinas Buong orasDIRECT HIRINGAutomotive Service AdvisorGraduate of an automotive course or any relatedExperience in automotive dealership is an advantageHandle telephone inquiries and advice customer necessary repair and routine maintenanceSchedule and dispatch service repair appointmentsPrepare ...
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Automotive Service Advisor
1 linggo ang nakalipas
Dempsey Inc. Quezon City, PilipinasQualifications: · -Graduate of an automotive course or any related · -Experience in automotive dealership is an advantage · -Handle telephone inquiries and advice customer necessary repair and routine maintenance · -Schedule and dispatch service repair appointments · -Prepare ser ...
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Automotive Service Advisor
1 linggo ang nakalipas
DEMPSEY RESOURCE MANAGEMENT INC. Quezon City, PilipinasGraduate of an automotive course or any related · Experience in automotive dealership is an advantage · Handle telephone inquiries and advice customer necessary repair and routine maintenance · Schedule and dispatch service repair appointments · Prepare service and parts quotatio ...
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Automotive Service Advisor
2 linggo ang nakalipas
Dempsey Inc. Quezon City, Pilipinas Buong orasQualifications:-Graduate of an automotive course or any related-Experience in automotive dealership is an advantage-Handle telephone inquiries and advice customer necessary repair and routine maintenance-Schedule and dispatch service repair appointments-Prepare service and parts ...
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Automotive Service Advisor
1 linggo ang nakalipas
Dempsey Resource Management Inc. Quezon City, Pilipinas Buong oras· • Graduate of an automotive course or any related · • Experience in automotive dealership is an advantage · • Handle telephone inquiries and advice customer necessary repair and routine maintenance · • Schedule and dispatch service repair appointments · • Prepare service and p ...
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Automotive Service Advisor
2 linggo ang nakalipas
DEMPSEY RESOURCE MANAGEMENT INC. Quezon City, Pilipinas Buong orasAutomotive Service AdvisorGraduate of an automotive course or any relatedExperience in automotive dealership is an advantageHandle telephone inquiries and advice customer necessary repair and routine maintenanceSchedule and dispatch service repair appointmentsPrepare service and ...
Customer Service Advisor - Pasig City, Pilipinas - Concentrix
Paglalarawan
Job Title:
Customer Service Advisor - Bulacan Hub 2023Job Description
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Essential Functions/Core Responsibilities
• Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
• Maintain basic knowledge of client products and/or services
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and business performance
• Offer additional products and/or services
• Track, document and retrieve information in call tracking database
• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
Candidate Profile
• High school diploma with three to six months of relevant experience preferred
• Courteous with strong customer service orientation
• Strong computer navigation skills and PC Knowledge
• Ability to effectively communicate, both written and verbally
• Dependable with strong attention to detail
• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
• Tolerance for repetitive work in a fast-paced, high production work environment
• Ability to work as a team member, as well as independently
• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
• Ability to rotate shifts, as needed
• Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
Career Framework Role
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
#LI-DNI
Location:
PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd FlrLanguage Requirements:
Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents