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    IT Asset Management Analyst - Makati, Pilipinas - Deltek Systems

    Deltek Systems
    Deltek Systems Makati, Pilipinas

    1 araw ang nakalipas

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    Paglalarawan

    Position Responsibilities

    • Work with the team to oversee the entire lifecycle of IT assets, including procurement, deployment, tracking, and retirement.
    • For assets based in Philippines, ensure compliance with PEZA Farm-In and Farm-Out requirements.
    • Adhere to asset management policies, procedures, and maintain documentation as needed.
    • Conduct regular audits and inventories to ensure accuracy of asset records and identify areas for improvement.
    • Collaborate with procurement and finance teams to optimize asset procurement processes and ensure cost-effectiveness.
    • Assist in managing vendor relationships and negotiating contracts for the acquisition and maintenance of IT assets.
    • Fullfill internal and end-user requests for IT equipment (Software and Hardware) using Service Now ITSM solution.
    • Utilize ServiceNow platform to establish and maintain IT asset records, workflows, and reports.
    • Troubleshoot and resolve any issues related to IT asset management processes and systems.
    • Stay updated on industry trends and best practices in IT asset management.

    Qualifications

    • Bachelor's degree in Information Technology, Business Management, or related field.
    • Minimum of 2-3 years of experience in IT asset management, preferably in a PEZA-regulated environment.
    • Proficiency in ServiceNow platform, responding to tickets, its related tasks and report creation.
    • Familiarity in IT Service Management processes and tools (i.e. BMC Remedy, etc.).
    • Strong understanding of IT asset lifecycle management principles and best practices.
    • Excellent analytical and problem-solving skills.
    • Detail-oriented with strong organizational and time management abilities.
    • Effective communication skills, both written and verbal.
    • Ability to work independently as well as collaboratively in a team environment.
    • Relevant certifications (e.g., CHAMP, ITIL, ServiceNow) are a plus.
    • Must be willing to work 2-3 days per week in the office. Flexible hybrid work schedule depending on operations or upon approval of the manager.
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